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Nishitetsu Hotel Croom Hakata

4.0 star property

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Photo gallery for Nishitetsu Hotel Croom Hakata

Indoor spa tub
Indoor spa tub
Lobby lounge
Breakfast, lunch and dinner served
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011
  • Place, Amu Plaza Hakata
    ‪4 min walk‬
  • Place, Tochoji Temple
    ‪8 min walk‬
  • Place, Canal City Hakata
    ‪9 min walk‬
  • Airport, Fukuoka (FUK)
    ‪6 min drive‬

Room options

View all photos for Comfort Business Room, Non Smoking

Comfort Business Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Comfort Business Room, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Double Room, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Twin Room, Smoking

Comfort Twin Room, Smoking | In-room safe, desk, free WiFi, bed sheets

Comfort Twin Room, Smoking

  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Comfort Single Room, Top Floor, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Single Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Single Room, Smoking

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Semi Double Room, Non Smoking for 2 people

Semi Double Room, Non Smoking for 2 people | In-room safe, desk, free WiFi, bed sheets

Semi Double Room, Non Smoking for 2 people

8.2 out of 10
Very good
(21 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Fukuoka

Located in Hakata Ward, Nishitetsu Hotel Croom Hakata is a leisurely stroll from popular sights such as Tochoji Temple and Canal City Hakata. This 503-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Amu Plaza Hakata - 4 min walk - 0.3 miles
  • Tochoji Temple - 8 min walk - 0.5 miles
  • Canal City Hakata - 9 min walk - 0.5 miles
  • Kushida Shrine - 11 min walk - 0.6 miles
  • Fukuoka Anpanman Children's Museum - 17 min walk - 0.9 miles

Getting around

  • Hakata Station - 3 min walk
  • Gion Station - 8 min walk
  • Fukuoka Airport (FUK) - 3 min drive

Restaurants

  • ‪牧のうどん (Maki no Udon) - ‬2 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪大地のうどん - ‬4 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪むっちゃん万十 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Hakata

Guests of Nishitetsu Hotel Croom Hakata enjoy features like a full-service spa, free WiFi in public areas, and spa services. Valet parking is offered for JPY 2000 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this hot springs hotel include a microwave in a common area, a meeting room, and laundry facilities.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.

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  • Restaurant
  • Air conditioning
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THE BASICS FUKUOKA

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (JPY 2,000 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant

Restaurants on site

  • 2F 博多 飛うお

Things to do

  • Full-service spa
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Hot springs open from 3:00 PM - 1:00 AM
  • Hot springs water temperature - 106 ºF
  • Indoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Valet parking fee: JPY 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 1:00 AM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Frequently asked questions

Is free cancellation available at Nishitetsu Hotel Croom Hakata?

Nishitetsu Hotel Croom Hakata offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Nishitetsu Hotel Croom Hakata?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Nishitetsu Hotel Croom Hakata on Jun 28, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Nishitetsu Hotel Croom Hakata?

This hotel is situated in Hakata Ward within a short 11-minute walk of Canal City Hakata and also 20 minutes on foot from Fukuoka Anpanman Children's Museum. You'll also find Mizuho PayPay Dome Fukuoka and Tenjin Underground Mall within a short drive.

Is there parking available at Nishitetsu Hotel Croom Hakata?

Yes, valet parking is offered for JPY 2,000 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa at Nishitetsu Hotel Croom Hakata?

There is a full-service spa available for guests to enjoy and services include massages.

Does Nishitetsu Hotel Croom Hakata feature a casino?

No, Nishitetsu Hotel Croom Hakata doesn't have a casino.

Will I find an indoor pool at Nishitetsu Hotel Croom Hakata?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Nishitetsu Hotel Croom Hakata?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor hot spring, and a full-service spa.

Are there hot tubs at Nishitetsu Hotel Croom Hakata?

No, but guests can enjoy an indoor hot spring at this hotel.

Does Nishitetsu Hotel Croom Hakata feature a restaurant that includes a breakfast menu?

Yes, Nishitetsu Hotel Croom Hakata serves buffet breakfast for a surcharge each morning at 2F 博多 飛うお.

Will Nishitetsu Hotel Croom Hakata allow pets to stay for free?

No, pets aren't allowed at Nishitetsu Hotel Croom Hakata.

Are there connecting rooms at Nishitetsu Hotel Croom Hakata?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Nishitetsu Hotel Croom Hakata?

The closest major airport to Nishitetsu Hotel Croom Hakata is Fukuoka Airport (FUK), which is 1.9 mi away (3 minutes by car).

Are there rooms with balconies at Nishitetsu Hotel Croom Hakata?

No, there aren't any guestrooms at Nishitetsu Hotel Croom Hakata that offer a balcony.

Nishitetsu Hotel Croom Hakata Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1007 reviews
Rating 8 - Good. 316 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

MAY FUN

Liked: Cleanliness, staff & service
Hotel is old but clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Great location, and wonderful onsen with outside area. I will definitely be back!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good facilities.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ilyda

Liked: Cleanliness, amenities, property conditions & facilities
well-located hotel walking distance from hakata station. room was a little small but spotless, breakfast was mediocre and probably not worth the money. however the onsen was excellent — there's an outdoor and indoor section, and both were well-maintained and beautiful. would recommend for an onsen stay.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

John

Liked: Cleanliness, staff & service
Location is great
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Kin Cheong Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great accommodation
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

WAI MAN

Liked: Staff & service
Disliked: Cleanliness
Great location, good spa, but not clean and the fridge is broken.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lori Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Hakata station. The staff was so helpful and courteous. The breakfast was generous with so many options. We would definitely stay here again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kitty Ling Yee

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and supplies replenished even though not the day for housekeeping.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ting Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect, opposite is bus terminal; easy to go shopping at Hakata station nearby
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Allison

Liked: Amenities
Hotel was clean and within walking distance to many different amenities.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Hitomi

Liked: Cleanliness, amenities, property conditions & facilities
Public bath
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ka Man Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is tidy and service is good
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Ming wai

Liked: Staff & service, amenities
The room is a bit dated , but location is convenient and next to Hakata train and bus station . The room is small as typical in a Japanese hotel . The best part to me is the onsen on site to use at the end of the day.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location, right next to a major train and bus station. The staff were helpful, the room was very good, and the restaurant had good options for breakfast.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Onsen and foot massage machine in the room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

GAUTAM SUDHIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location! Overall, a good hotel. Nice spa!
Stayed 3 nights in May 2025
Verified

8/10 Good

surachai

Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Siu On Gary

Liked: Staff & service
yes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jiyoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, safe and convenient. I especially liked Onsen.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Ming wai

Liked: Staff & service
The hotel is a bit old, and carpet and rooms are a bit dated.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Oi Ching

Liked: Cleanliness, amenities
Lobby is gorgeous, room was not.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easily connected with train and metro, couple of shopping malls in Hakata
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Frederick

Liked: Staff & service, property conditions & facilities, room comfort

Central location comfortable stay.

The location of the hotel is great only within 2-3 mins walk from Hakata Station. However not much local shops or restaurants near the hotel but they have an attached convenient store and cafe which is easy to access quick drink or bite.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Chiennan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice hotel good location great staff
Stayed 2 nights in Mar 2025

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