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Grand Hyatt Fukuoka

5.0 out of 5.0

Recent guest reviews

This hotel is the perfection in service and comfort. Of all the hotels I have travelled in the world this would have to be the best. The service is impeccable and in the best location. The welcome from arrival to departure was outstanding.

Had the opportunity to stay at this amazing hotel. Unlike other hotel chains I actually had a newspaper delivered to me daily! Unlike other Japanese hotels I did not have to pay extra for using the hotel gym. The hotel staff were absolutely amazing in their interactions, coordination and efficiency. Obviously well supervised and managed! The quality of the food in the various restaurants was also outstanding. The Concierge had already made all the necessary restaurant bookings for me prior to arrival! Well done!

Would stay here again if I returned to Fukuoka. Excellent gym and swimming pool though you may need to pay for access depending on room category.The adjoining Canasl Mlall provided great shopping and a great variety of restaurants with menus at much more competitive prices than offered in hotel. Excellent supermarket only 5 mins walk away.

Grand Hyatt Fukuoka is always reliable for good service and facilities. Free bottle of water and Espresso machine. There are many shopping and dining choices. Traditional Japanese Restaurant 'Nadaman' is recommendable restaurant. Food and their service is really good.

I have been to the Grand Hyatt 8-10 times over the last three years. My experience has been the same each time. Excellent staff, excellent room, and excellent service. I have never been disappointed and always look forward to the next opportunity to come. The hotel is in a great location in Canal City, with lots of venues, shopping, and entertainment to choose from. I would highly recommend staying here.

The Grand Hyatt Fukuoka was a great hotel near shops and restaurants . Close to Hakata Train station. Great shower and nice bed. Helpful staff who speak English if needed. My daughter had been living in Fukuoka for 18 months and the front desk was able to hold our luggage for three days so we could travel to other areas without the hassel of to much luggage. That was extremely helpful. Would stay there again. Highly recommend the Grand Hyatt Fukuoka Hotel.

Located right in the heart of Fukuoka, the Hyatt is a brilliant hotel. Walking distance to endless shops, restaurants, pubs and dining locations you won't be disappointed staying here. Room are excellently key, modern and perfectly clean.

Our family stayed at several Grand Hyatt properties over the last two three years. In Asia, we used Taipei, Seoul, Incheon, Tokyo, and some locations in China. Although we enjoyed our stays at most locations, Fukuoka Grand Hyatt is by far the best overall. It is not the most luxurious or fanciest but everything was better than expected and far above typical standard. Every staff member we encountered was professional, enthusiastic and very courteous regardless of their proficiency in English (which can be a problem in some foreign locations). They were far better than other properties. Room was very clean and we had a beautiful view of canal. It was non-smoking unit and there was absolutely no smell. Bathroom was also very large (impressively 3 or 4 times the size of some Japanese hotel bathrooms) and clean. I don't know about other room types but we stayed in standard double room. There were separate shower and large whirlpool tub. It is connected to Canal City mall which has many shops and restaurants. There are two entrances to mall one in ground level and the other on the first level next to front desk. Hotel brunch on Sunday was served in one of meeting halls due to some renovation and we thought food selection was minimal to average. Maybe it was due to location change and many excellent restaurants outside hotel. Other than brunch, everything was excellent. If I have to pick a vacation city destination in Japan, I would consider Fukuoka on top because of this hotel.

We stayed here for a quick business meeting. The staff was efficient and spoke reasonable English. My room was large by Japanese business hotel standards. Early AM departure so we didn't spend much time here. Good location. Several very good sushi restaurants near by. Would stay here again.

Hotel is a great location as it is close to the train station and the airport. The rooms are spacious and clean and the gym is one of the best I've seen in a hotel. Breakfast was great and there's a bar onsite that has the elusive Yamazaki 18 as well as Cuban cigars.

Room options

Club Twin Room, Non Smoking

Twin 2 | Sleeps 4

Grand, Deluxe Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 5

Grand, Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 4

Grand, Grand Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 959 reviews