I liked where this property was located, which is why I picked it. Nice neighborhood where I definitely felt safe. It seemed smaller than the pictures showed and I really regretted not getting something that had a kitchen table. The communication was good, although there was an additional email sent on our day of arrival that I could not access, changing the code for entry into the unit; it was frustrating that we fiddled with that for what seemed like ages and felt like idiots because we couldn't get the lockbox open. Turns out it wasn't our fault. Other than that, everything went smoothly. We had what we needed, the bed was comfortable, and the AC worked!