At first glance, this appears to be a very nice hotel. However, the staff were not very friendly. Neither were they rude. They were simply very cold and bore vacant stares, sort of like Star Trek aliens. While checking out, we mentioned that the bed linen was wrinkled, the carpet was dirty and the TV remote did not work. The guy did not even acknowledge our comment. He just kept on preparing our invoice. There was, however, a wonderful restaurant in the lobby, The Pickle Barrell, that served excellent food and was manned by very friendly staff. We highly recommend it if you are in the area. Just stay somewhere else!