The room was not necessarily "dirty" but it was not the cleanest neither. Especially given this time during COVID. I always carry Lysol wipes with me and clean hotel rooms before we use them. The bathtub was the dirtiest. The wipe was a brown color with hair on it when I was done. It too 3 wipes to get it clean enough to us to use. The night stand was dirty also. The bathroom door was sticky, so we just stuck to using the door handle that I had sanitized. Just felt like this room could have used a deep clean. It is next to 95 so you are going to hear some noise but it was not excessive. Check in process was easy. Staff was friendly.
this property had no drinks not even water to provide to guests. The first night I was there the police and SWAT showed up. I did not feel safe. I only stayed because I was with someone otherwise I would have left. Would never stay there alone. Guests were rude and distasteful.
I was charged by Orbitz . Then the hotel told me it was a 20$ incidental but I was charged 146$ . Then they told me I still had a balance of 126$ when I checked out . No manager there . I couldn’t even get a print out of a receipt because the printer was down . So I asked to email me one . He emailed but there were no prices or charges on the PDF . Ridiculous!!!
The hotel staff was fine. When we went to bed the room was not insulated for sound or smell. We were disturbed numerous times during the night by doors slamming, people walking loudly in the room above us and the smell of cigarette smoke in the middle of the night ( our room was non smoking).
It was very convenient to the highway as I was just passing through
The room wasn’t really clean. I could tell it needed to be vacuumed. There weren’t enough towels left in the room and there was old food in the microwave. I liked that I could cook there. I appreciated the friendly staff. But I may not stay there again.
Did not like that the property places restrictions on allowing residents who live within less than a 50-mile radius of the hotel. We chose to stay there for a special occasion. This is my 2nd review I've tried to post and Orbitz is requesting I have to revise it.
Room had everything we needed. It was clean and the front desk was hospitable.
The personnel was friendly and proficient. I enjoyed my stay. The room was very nice.
Was promised RV parking when I arrived....all spots were taken and nothing was suitable or safe. Accidentally booked a smoking room (those still exist????) and was told they were full and he couldnt do anything about it. Still in shock that smoking rooms exist.
The manager was great..., very attentive,great personality made you feel at home
Great customer service, staff was very knowledgeable
Unfortunately orbitz put me in a smoking room. Fine I can handle a little smoke but NOT so much smoke I could taste it on my teeth. Not only that, it was FUNKY too. Smoke plus funk. I lasted about two hours in the room. I ended up walking out after find a 100 percent smoke free hotel Wyndom at Wingate about 5 min down the road. I was so happy leave Candlewood and thank god that I can afford to make this decision after booking the worst Candlewood hotel I’ve ever stayed in.
Great location, close to everything we wanted, spacious, clean room and the best thing of all was the friendliest staff I have ever encoumtered.
Bed within inches of AC unit froze me all night. Strange atmosphere lots of activity in hotel at almost all hours. Perhaps I'm just used to standard hotels and this is just how extended stay places are. Desk staff were nice and helpful. Room was clean enough but not perfection. Hallways and elevator door chimes very loud.
Great location and the staff were very pleasant to work with. Easy check in and out process.
I stay at this hotel every time I come to Fredericksburg. It is always clean. The amenities are great and most are free. The staff is very nice. I have no complaints.
Candlewood Suites Fredericksburg, an IHG Hotel is located within a few miles (5 km) of Spotsylvania Regional Medical Center and Fredericksburg and Spotsylvania National Military Park. This 88-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
All 88 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and TVs with DVD players. Bathrooms offer hair dryers and free toiletries. Safes and desks are other standard amenities.
Guests of Candlewood Suites Fredericksburg, an IHG Hotel enjoy a gym, free WiFi in public areas, and a business center. Free parking is included with your stay. Front-desk staff can assist with dry cleaning/laundry and securing valuables. Additional amenities include free newspapers, laundry facilities, and a convenience store.
The room was not necessarily "dirty" but it was not the cleanest neither. Especially given this time during COVID. I always carry Lysol wipes with me and clean hotel rooms before we use them. The bathtub was the dirtiest. The wipe was a brown color with hair on it when I was done. It too 3 wipes to get it clean enough to us to use. The night stand was dirty also. The bathroom door was sticky, so we just stuck to using the door handle that I had sanitized. Just felt like this room could have used a deep clean. It is next to 95 so you are going to hear some noise but it was not excessive. Check in process was easy. Staff was friendly.
this property had no drinks not even water to provide to guests. The first night I was there the police and SWAT showed up. I did not feel safe. I only stayed because I was with someone otherwise I would have left. Would never stay there alone. Guests were rude and distasteful.
I was charged by Orbitz . Then the hotel told me it was a 20$ incidental but I was charged 146$ . Then they told me I still had a balance of 126$ when I checked out . No manager there . I couldn’t even get a print out of a receipt because the printer was down . So I asked to email me one . He emailed but there were no prices or charges on the PDF . Ridiculous!!!
The hotel staff was fine. When we went to bed the room was not insulated for sound or smell. We were disturbed numerous times during the night by doors slamming, people walking loudly in the room above us and the smell of cigarette smoke in the middle of the night ( our room was non smoking).
It was very convenient to the highway as I was just passing through
The room wasn’t really clean. I could tell it needed to be vacuumed. There weren’t enough towels left in the room and there was old food in the microwave. I liked that I could cook there. I appreciated the friendly staff. But I may not stay there again.
Did not like that the property places restrictions on allowing residents who live within less than a 50-mile radius of the hotel. We chose to stay there for a special occasion. This is my 2nd review I've tried to post and Orbitz is requesting I have to revise it.
Room had everything we needed. It was clean and the front desk was hospitable.
The personnel was friendly and proficient. I enjoyed my stay. The room was very nice.
