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Heartland Hotel Fox Glacier

3.0 out of 5.0

Recent guest reviews

Stayed one night only, thankfully! Heater in the room left a lot to be desired and we spent an uncomfortable night. Bar and lounge facility very small. Had a meal in the dining room. The meal was good which is the one positive we found. Our stay was as part of an organised coach tour.

We arrived at the hotel on Tuesday the 26th, was greeted by the hotel manager who provided us with great local knowledge and things to do on our trip. Couldn't have had a better experience. And a big thank you for all the extra effort put in made a big difference for our trip!

just stayed for one night as a stopover. A very simple hotel indeed. Just make sure you don't have much to carry as there is no lift in this hotel. yet, we can have a pretty good view of the surrounding areas, and there are lots of companies around offering ski trips, helicopter scenic rides, parachuting and tramping etc. I bet this could be a nice place to stay for those who like outdoor activities.

It's a nice place to stay in Fox Glacier. We stayed in a 1 bedroom unit. The unit was clean and tidy. The bathroom had jacuizzi and was big enough. The heated towel rail was not working. the internet speed was good enough for Email and some social media. There is no lift, but the staff will help you with luggage if you request. The stay was overall pleasant and the staff helpful. The setting is very peaceful with a few bars and cafes nearby where you can also have dinner. You actually get more than you pay for, especially if you book in low season. Lake Mathesan and Fox glacier view trips can be organised with a local through the hotel reception. I personally found staying here better than Franz.

Fox Glacier is a small village and this hotel is prominently situated but I could not recommend it. My room was in an annex immediately behind the offices of a helicopter company so in the morning there was considerable noise from the staff in the office. The rooms themselves are barely adequate and were packed with passengers from a bus party. The restaurant was busy but the general ambience was not great with customers noisy and raucous. The same was true of the adjoining bar. Of the 20+ hotels in which I stayed during a five week tour of New Zealand this was probably the poorest.

Initially we thought this hotel looked a bit dated going on the corridors, but were very pleasantly surprised when we saw the room. Lovely,comfortable, clean and bright with good views. Nice updated bathroom - really nice place to stay.

Good place to stay in Fox Glacier, helpful attendees few nice shops near by and very peaceful. We found now-days most of the action is happening in Franz so we ended up driving back and forth a fair bit but with saying that accommodation was cheaper in Fox. A good idea for families who don't require being close to the 'bar' scene in Franz. Close to Lake Matherson for a nice walk. Internet was on the slower side..

Heartland is located well in Fox glacier township. The rooms were very nice and renovated and offered nice views of greenery and mountains. The staff were very helpful in organizing shuttle for us to glacier terminal and lake mathesan. But we did not like the inhouse restaurant breakfast buffet and dinner, food did not seem as fresh. Though the restaurant has good environment, there are better choices outside.

We stayed here for on night. The hotel was the first built in Fox Glacier but has been remodeled. The rooms are adequate in size, remembering that it is an older building, and the bathroom was modern. Bed was comfy. Refrigerator and tea making facilities in room. We ate dinner in attched pub and were pleased. Free wifi and computers for guest use. Laundry facility available. Great mountain view from our room. Right in Fox Glacier so you can walk to cafes, general store, etc.

Really disappointed, we were told we had a remodeled room. The room was barely big enough for 2 twin beds and 2 chairs; no drawers, no place to hang clothes, not even a hook to hang a coat. The bathroom didn't have a hook to hang your clothes, no where to put makeup or shaving things. Did have WI-FI in room. The staff were very pleasant and the dinner and breakfast were good. Would not stay there again

11 Cook Flat Road Fox Glacier

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Laundry facilities

Heartland Hotel Fox Glacier places you 3 mi (4.8 km) from Fox Glacier. This 3-star hotel has 51 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. Westcoast Wildlife Centre and St James Anglican Church are also within a 30-minute drive.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


All 51 heated rooms provide refrigerators and phones. Guests can expect free WiFi and TVs. Free toiletries are also available.

Property features

Guests staying at Heartland Hotel Fox Glacier enjoy free WiFi in public areas, laundry facilities, and a garden. A stay here includes free parking. Front-desk staff can assist with tours/tickets and securing valuables.

Room options

Double Room

Full 1 | Sleeps 2

Standard Twin Room

Full 1 | Sleeps 3

Suite, 1 Bedroom

Full 1 | Sleeps 2

Standard Twin Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

40% of guests recommend this hotel

Total of 193 reviews