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Scenic Hotel Franz Josef Glacier

4.0 out of 5.0

Recent guest reviews

The hotel was comfortable and the check in was easy. The room was quite big and the bathroom was fine. All the amenities that you could want. The only criticism was the room was cold when we arrived and it took a while to warm up.

Nice hotel with comfortable and spacious rooms. Very comfy bed in particular. We arrived to early to check in but were made welcome by Suresh who fetched us some coffees while we waited. He then made sure we were comfortable in front of the roaring log fire. The weather was poor so we decided to cancel the guided walk we had booked on the Fox glacier and, on Suresh's suggestion, instead we had massages at the spa next door. I'd never had a 60 min hot stone massage before but Dennis, the masseur, was very good at setting me at my ease and the whole experience is one I'm keen to repeat. In the evening we decided to eat in the hotel and had a very nice meal with some cocktails in Cannavan's restaurant at a reasonable price. The restaurant staff were very happy to help clarify which dishes suited or requirement for gluten free fare. The rooms, facilities, decor etc. were all nice but it was the staff who made this a place we would return to.

We were here for 1 night on out AAT Kings bus tour. We had an excellent evening meal and staff were very accommodating dealing with my wife's garlic allergy. Breakfast buffet was excellent. Our room was very comfortable, and clean.

Stayed here for 1 night. Quick check in then found our room was on the 1st floor with no lift, so we had to lug our 24kg suitcases up the stairs, luckily one of the staff came to my wifes aid and took the bag up for her. Something to consider if you are not to mobile. The room was very comfortable and well appointed, bed was excellent and the entire place was clean. It is well located in the town with plenty of restaurants and bars within walking distance. Unfortunately our sleep was ruined in the early morning by 2 coaches parked directly outside our room, warming and idling their engines up whilst awaiting their incredibly noisy American and Chinese passengers to board (yelling for Billy Bob across the courtyard at 6am (and the like) not exactly considerate behaviour). Whilst this is not strictly the hotels fault, due to its layout it is likely to often be an issue. Overall a good hotel with very helpful and considerate staff, but no easy access to 1st floor with luggage and you sadly risk being rudely awoken.

One of a good hotel to stay when visiting Franz Joseph. The service is great, the breakfast is great (although they have quite limited variety of food compared to others), information center is awsome, room is clean.

My husband and I stayed here one night while traveling through New Zealand. This hotel was perfectly adequate but not top shelf even for its grade. It was apparent that renovations and efforts are being made to upgrade the facility but there could be more attention to detail. The caulk in the shower wasn't as clean as it could be and the exterior portions of the motel, like the stairs, are dated and worn.

Very helpful & informative staff, easy Check in . very nice & Airy rooms . Beds are nicely made with good linen , overall good experience. Location is very close to restaurant, Bars etc . Just 200 meters from heli service providers & hot pools .

In truth I reckon people only come to Franz Joseph if they are going glacier viewing. It’s beautiful; countryside around here but there’s very little else but the glacier. But this is the catch. Often in such results the local hotels “milk it”, charge top notch rates for substandard accommodation. Not so with the Franz. In fact, I found the opposite to be the case. This is a lovely hotel, with all amenities. The rooms are great, the staff are efficient and friendly. To come back from glacier seeking and luxuriate at the open fire in the foyer with a glass of wine is just heavenly. There’s not that many choices of accommodation around this location, but that’s not a problem as my experience was that this hotel was just a great place to stay. It’s not quite 5 star but a really good 4 star and a great place to stay.

If staying in Franz Josef I feel most of the accommodation will place you in a good location with fantastic views, so don't stay here for that. However, the hotel was nice. Rooms felt clean, warm and comforting. Lots of space for the three single beds we were in. Breakfast was ok and service was fine. A good choice for accommodation.

We stayed here for two nights. The hotel is clean, rooms are a little small. We were on the ground floor, which doesn't offer the best views but we had one window that faced the mountain. I would definitely ask for an upstairs room that faced the mountains. The hotel has a hot tub but does not have a spa. Wifi was good and bathrooms were ok. The location is perfect, you can walk anywhere in Franz Josef from the hotel. I would stay here again!

State Highway 6 Franz Josef Glacier

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Laundry facilities

Scenic Hotel Franz Josef Glacier places you next to Westcoast Wildlife Centre and within a 5-minute walk of Glacier Hot Pools. This 177-room, 4-star hotel has free in-room WiFi along with free self parking and a conference center. Glacier Country Kayaks and Our Lady of the Alps are also a short walk from this Franz Josef Glacier hotel.


Enjoy dining at Canavans Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with breakfast, available for a fee.


All 177 rooms provide refrigerators, minibars, and ironing boards. Guests can enjoy TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Desks are also standard.

Property features

Guests of Scenic Hotel Franz Josef Glacier enjoy 4 spa tubs, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. This hotel also has laundry facilities.

Room options

Superior Room

Queen 1 | Sleeps 3

Superior Room, 1 King Bed

King 1 | Sleeps 2

Superior Triple Room, 3 Twin Beds

Twin 3 | Sleeps 3

Standard Room

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 629 reviews