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Legacy Te Waonui Hotel Franz Josef

5.0 star property
Luxury hotel with free valet parking and spa services

Choose dates to view prices

Photo gallery for Legacy Te Waonui Hotel Franz Josef

Exterior
Restaurant
Deluxe Room, 1 King Bed | Living area | LCD TV, MP3 dock
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
3 Wallace Street, Franz Josef, Franz Josef Glacier, Westland, 7856
  • Glacier Hot Pools
    ‪3 min walk‬
  • Waiho Hot Tubs
    ‪3 min walk‬
  • Westcoast Wildlife Centre
    ‪5 min walk‬

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Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible

Deluxe Room, Accessible | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Accessible Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Accessible Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Franz Josef Glacier

Legacy Te Waonui Hotel Franz Josef places you within a 5-minute walk of Waiho Hot Tubs and Glacier Hot Pools. This 5-star hotel has 100 rooms and welcomes guests with a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Glacier Hot Pools - 3 min walk - 0.2 miles
  • Waiho Hot Tubs - 3 min walk - 0.2 miles
  • Westcoast Wildlife Centre - 5 min walk - 0.3 miles
  • Our Lady of the Alps - 8 min walk - 0.5 miles
  • St James Anglican Church - 10 min walk - 0.6 miles

Restaurants

  • ‪Snakebite - ‬5 min walk
  • ‪Monsoon Restaurant at Rainforest - ‬1 min walk
  • ‪Full of Beans - ‬6 min walk
  • ‪The Landing Restaurant & Bar - Franz Josef - ‬4 min walk
  • ‪Alice May - ‬4 min walk

About this property

Legacy Te Waonui Hotel Franz Josef

Luxury hotel with free valet parking and spa services
Guests of Legacy Te Waonui Hotel Franz Josef enjoy free WiFi in public areas, spa services, and laundry facilities. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. This luxury hotel also has a garden.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, MP3 docks, and refrigerators.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Canopy Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Te Waonui
Te Waonui Forest
Te Waonui Forest Retreat
Te Waonui Forest Retreat Franz Josef Glacier
Te Waonui Forest Retreat Fran
Te Waonui Forest Retreat Hotel Franz Josef Glacier
Te Waonui Retreat
Waonui Forest Retreat
Te Waonui Forest Retreat
Legacy Te Waonui Franz Josef
Legacy Te Waonui Hotel Franz Josef Hotel
Legacy Te Waonui Hotel Franz Josef Franz Josef Glacier
Legacy Te Waonui Hotel Franz Josef Hotel Franz Josef Glacier

Frequently asked questions

Are free cancellation options available at Legacy Te Waonui Hotel Franz Josef?

Legacy Te Waonui Hotel Franz Josef offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do around Legacy Te Waonui Hotel Franz Josef?

This hotel is located in Franz Josef Glacier, just steps from Glacier Hot Pools and Westcoast Wildlife Centre, and within a short walk of Waiho Hot Tubs. You'll also find Our Lady of the Alps and St James Anglican Church less than a mile away.

Is there parking available at Legacy Te Waonui Hotel Franz Josef?

Yes, valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Legacy Te Waonui Hotel Franz Josef?

Amaia Luxury Spa is the hotel's full-service spa and services include massages.

Does Legacy Te Waonui Hotel Franz Josef feature a casino on the premises?

No, Legacy Te Waonui Hotel Franz Josef doesn't have a casino.

Is there an indoor pool at Legacy Te Waonui Hotel Franz Josef?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Legacy Te Waonui Hotel Franz Josef?

Amenities that appeal to couples at this hotel include premium bedding, bathrobes, and an espresso maker.

Are there hot tubs at Legacy Te Waonui Hotel Franz Josef?

No, there isn't a spa tub at this hotel.

Does Legacy Te Waonui Hotel Franz Josef feature a restaurant that includes a breakfast menu?

No, Legacy Te Waonui Hotel Franz Josef doesn't have a restaurant that serves breakfast.

Does Legacy Te Waonui Hotel Franz Josef allow pets to stay free of charge?

No, pets aren't allowed at Legacy Te Waonui Hotel Franz Josef.

Does Legacy Te Waonui Hotel Franz Josef have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Legacy Te Waonui Hotel Franz Josef?

Yes, every guestroom at Legacy Te Waonui Hotel Franz Josef comes with a balcony.

Legacy Te Waonui Hotel Franz Josef Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 129 out of 180 reviews
Rating 8 - Good. 32 out of 180 reviews
Rating 6 - Okay. 11 out of 180 reviews
Rating 4 - Poor. 6 out of 180 reviews
Rating 2 - Terrible. 2 out of 180 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, excellent service and food - especially the five course supper
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was amazing.
Stayed 2 nights in Mar 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely location. The staff were fantastic. The room was smaller than expected but well appointed. The food on the dinner menu was delicious and the breakfast buffet was generous with good options. A great place to stay in an amazing part of NZ
Stayed 3 nights in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service and quality from the moment we arrived. The staff, rooms and amenities were 💯✔️👌
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best offering in the area. Friendly staff, agree with other reviews def not a 5 star but comfortable and prob the most ‘up market’ hotel in Franz josef. Food is good but again 2 nights of 5 courses is unnecessary- some healthy options would be better….
Stayed 2 nights in Mar 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Dennis, Southampton

Liked: Cleanliness, property conditions & facilities
Definitely not a 5 star and overpriced. Still a nice property . The dinner is quite good but the buffet breakfast (for the price) is not. Worst scrambled eggs ever!
Stayed 2 nights in Feb 2025

8/10 Good

Mike

Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 5 nights. Staff was very accommodating. Room was good. Had breakfast and dinner included. Overall it was nice but over priced. Not considered a five star.
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Staff & service

Honeymooners Look Elsewhere

If you are in your late 20s/early 30s I highly recommend booking elsewhere. My husband and I stayed at this hotel expecting a high-end experience, especially given the price of $500+ a night, but it did not live up to expectations. There were several large, older tour groups here during our stay. Perhaps they have a better experience (ex. they receive different dinner course menus, etc.) but as individual travelers we found Te Waonui to be extremely lacking in genuine hospitality and customer service. The dinner portions were extremely small. The wild rice 'salad' had three pieces of arugula. I was served a single ravioli for my main entree. The service was slow, and there was no effort to check if we needed more wine or even refills of water. We ended up leaving the restaurant hungry, which is not something you'd expect for the price. We provided feedback to the front desk who appeared to be incredibly uninterested and did not offer any solution or apology. The room itself was dated, which wouldn’t have been a deal-breaker if it had met the other advertised features. For instance, the heated floors didn’t work and we found dirty wine glasses that had noticeable lipstick stains on them. It was clear that the attention to detail just isn’t here. At this price point, we were expecting much more, and unfortunately, it felt like we were overpaying for a subpar experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful location, gorgeous rainforest views from every room. Extremely relaxing.
Stayed 2 nights in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable for one night stay.

Small, functional room - very dark. Comfortable bed but lacked bedside power sockets for phone etc. Yes there are rainforest plants ( ferns etc) quite literally outside the window - solid wall of greenery so almost zero sunlight. The included dinner was reasonable enough. There was a choice of 5 main dishes and choice of desserts. Seems to cater mostly for upmarket tour groups, but with a bit more refinement than you would normal expect. Breakfast was also reasonable. Very efficient and welcoming staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! From the helpful staff and the luxury accommodations and food, we felt totally pampered. I highly recommend!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Shaye

Great stay. Some drink items on their menu were unavailable, and our steaks at dinner were overcooked (but still delicious) both nights. Loved the bird noises and rainforest views in the room, daily water and chocolate. Great location for everything!
Stayed 2 nights in Jan 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location, service and amenities, Exceeded even our high expectations.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alok

Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very friendly staff. Everyone we interacted with at the hotel was incredibly helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

A beautiful hotel with views of nearby mountains. Rooms tastefully decorated and nightly turn down service left magnificent chocolates. Dinner and breakfast were included in the price for our room. Unfortunately the five course dinner menu was the same for the three nights of our stay. Lovely to sit on the balcony for meals to enjoy the view- don’t forget your repellent, the sand flies are fierce. A lovely place to stay.
Stayed 3 nights in Dec 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene Escape with Luxurious Comfort

A Hidden Oasis of Relaxation and Comfort! This beautiful, spa-like property offers a serene escape, perfectly tucked away for privacy yet close to conveniences if needed. The dining was excellent, and the relaxing environment provided a truly zen-like sleep experience on the best beds I’ve ever slept on. Highly recommended for a rejuvenating getaway!
Stayed 1 night in Dec 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel and friendly staff

What an amazing stay at a beautiful property surrounded by lovely flora and forms. Service and food were exceptional as was the room and view into the beautiful garden. 5 course diner was exceptional. Relaxed absently service from all.
Stayed 1 night in Dec 2024

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, very friendly and welcoming. Kiwi juice and hot towels on arrival was so appreciated. Buffet breakfast was great. Chocolates and water to our room was a nice touch. There are washing machines and dryers for guests to use.
Stayed 2 nights in Dec 2024

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