i did not like the cleanliness, the restrooms were dirty, toilet paper was used, there was dust evereywhere, the baseboards were covered in yellow liquid.
For the amount of money charged for a 1 night stay this hotel could be improved. There was quite a bit of trash and broken glass in the back by the pool where you would take your dog out and the bed had an uncomfortable pad on top of the mattress. Little touches could make a huge difference. The elevator was dirty and had some broken tiles inside of it.
All good
Great experience
Good location Easy access to shopping, food & highways Unfortunately there is a lack of communication between staff Our first full day stay housekeeping told us we were due to check out we said no we booked for 3 days they told us we had to call the front desk. Due to cancelled flights we only spent 2 of 3 nights - paid for the 3 but asked for a courtesy late checkout - they agreed but the next day was called and told we had over stayed our time and that the Mgt on the previous shift did not have authority to give us the late checkout. We started to get ready for checkout, Mgt called said they found the note from other Mgt and 15 mins later housekeeping said we had to clear the room. We got our things went to pay our bill and Mgt said oh yes we now found the complete communication and you are welcome to stay the time. At that point we politely declined and noted to never stay there again. Housekeeping does a very poor job of the rooms. Floor was not cleaned from previous occupancy, desk chair thou gray had white stains all over it and everything else we had to thoroughly wipe down ourselves.
Quite & cozy
The hotel lost power and and was closed. I was not able to stay there or get a refund. Tough luck on my part i guess but they were not able to fulfill their end of the contract but i am the one who has to eat the cost.
Pros: The staff was very courteous and followed COVID precautions. The room was very clean. The location was great; close to Sam's, Walmart, Target, and other places to eat. Free continental breakfast is always a plus. The parking lot was well-lit. Cons: The bed was not very comfortable. The refrigerator's temperature was very inconsistent. The room was very dark and could've used more lighting. The furniture and appliances need updating.
Our hotel stay was really nice. Room was clean and spacious for our of 4 plus our dog. Staff was friendly. Hotel offered coffee in the lobby (even during COVID). They also offered a grab and go breakfast which included a microwaveable breakfast sandwich, a small muffin, a yogurt and a OJ juice box.
The hotel lobby was clean. They followed covid19 guidelines which I appreciate. House keeping was friendly. The rooms were clean. None of the amenities were open to public because of covid guidelines but thats ok with me. I enjoyed that they were clean and helpful.
The property was like new! I was very satisfied and would stay here again.
Staff was great. Clean. Good breakfast. Convenient location
I enjoyed the great stocked hot and cold breakfast. The room was good. The beds were comfortable. As soon as I entered the lobby smelt clean. The lady help me right away after she finished the gentlemen before me. It was very easy on check in and out. I enjoyed my stay there. The visit was great and I will refer people there. I understand why the hotel was given high marks because they desire it.
The bathroom: there was a large rust spot on the bathroom wall and the beginning of mold to the bottom of the shower curtain. I did not mention it to staff for we got there after a long drive and left early the next day I'm sorry. Other wise we love staying there as a family.
Nice and cozy, kind staff, good breakfast. Definitely will stay here again
La Quinta Inn & Suites by Wyndham Fort Worth Eastchase places you within a 15-minute drive of popular attractions such as AT&T Stadium and Six Flags Over Texas. This 80-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay and awaits you on weekends. For a nice break, mingle with other guests at the free manager's reception.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Guests staying at La Quinta Inn & Suites by Wyndham Fort Worth Eastchase enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a spa tub, conference space, and a business center.
i did not like the cleanliness, the restrooms were dirty, toilet paper was used, there was dust evereywhere, the baseboards were covered in yellow liquid.
For the amount of money charged for a 1 night stay this hotel could be improved. There was quite a bit of trash and broken glass in the back by the pool where you would take your dog out and the bed had an uncomfortable pad on top of the mattress. Little touches could make a huge difference. The elevator was dirty and had some broken tiles inside of it.
Thank you for taking the time to send a review for our hotel. On behalf of our entire team I would like to apologize for not exceeding your expectations. We will be using your feedback to ensure a superior experience for you and other guests in the future.
All good
Thank you very much for taking the time to review our property! We hope to see you again in the future :)
Great experience
Thank you very much for taking the time to review our property! We hope to see you again in the future :)
Good location Easy access to shopping, food & highways Unfortunately there is a lack of communication between staff Our first full day stay housekeeping told us we were due to check out we said no we booked for 3 days they told us we had to call the front desk. Due to cancelled flights we only spent 2 of 3 nights - paid for the 3 but asked for a courtesy late checkout - they agreed but the next day was called and told we had over stayed our time and that the Mgt on the previous shift did not have authority to give us the late checkout. We started to get ready for checkout, Mgt called said they found the note from other Mgt and 15 mins later housekeeping said we had to clear the room. We got our things went to pay our bill and Mgt said oh yes we now found the complete communication and you are welcome to stay the time. At that point we politely declined and noted to never stay there again. Housekeeping does a very poor job of the rooms. Floor was not cleaned from previous occupancy, desk chair thou gray had white stains all over it and everything else we had to thoroughly wipe down ourselves.
Thank you for taking the time to review our hotel. Your satisfaction is very important to us and we will be using your feedback to ensure improved service for you and other guests in the future. On behalf of our entire team I would like to apologize for not exceeding your expectations.
Quite & cozy
Thank you very much for taking the time to review our property! We hope to see you again in the future :)
The hotel lost power and and was closed. I was not able to stay there or get a refund. Tough luck on my part i guess but they were not able to fulfill their end of the contract but i am the one who has to eat the cost.
Thank you for staying with us. On behalf of our entire tesm I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using your feedback to ensure a superior experience for you and other guest in the future.
Thank you for staying with us.
Pros: The staff was very courteous and followed COVID precautions. The room was very clean. The location was great; close to Sam's, Walmart, Target, and other places to eat. Free continental breakfast is always a plus. The parking lot was well-lit. Cons: The bed was not very comfortable. The refrigerator's temperature was very inconsistent. The room was very dark and could've used more lighting. The furniture and appliances need updating.
Thank you for staying with us. You satisfaction is very important to us and we will be using your feedback to ensure a superior experience for you and other guest in the future.
Thank you for staying with us. We will look forward to serving you in the future
Thank you for taking the time to send a review for our hotel. On behalf of our entire team I would like to apologize for not exceeding your expectations. We will be using your feedback to ensure a superior experience for you and other guests in the future.