Quirky but clean and a great location.
The room we got was dirty. There was eaten food still in the fridge, the tub had hair and what looked like blood on the outside, toothpaste all over the the counter and mirror, dirty socks, and crumbs and food all over the floor. They weren’t able to switch me rooms due to being over booked and just gave me a $30 credit. I have a one year old and he was the one finding the food and stuff on the floor and the dirty socks. The next day the room we got switched to was clean, but that and the $30 credit didn’t make up for how bad that room was.
All good
Everything was great,no complaints. Stayed for six nights and would book rooms here again. Close to the family we were visiting and close to restaurants, shopping, and other places we wanted to go. The hot breakfast every morning was a BIG plus. The thing that impressed me the most is that I felt welcomed and safe there.
This property was clean, quiet and rooms wear comfortable. Hotel was right next to shopping and food. Staff was great.
The room was very nice, the bed was so comfortable, i slept great ! Breakfast was very good !
I like the location. I did not like that the pool was not in service and the room had issues like doors not closing easily and equipment with no power source.
Easy check in; clean room; easy parking and friendly staff
This hotter is in a good location and the beds were comfortable. The hotel, like many in this price range was clean but not spotless and was showing its age.
Easy access from freeway. Pool closed due to COVID. I breakfast due to weather.
Good overall! Breakfast was good! The staff are friendly and courteous! Easy access and great amenities.
The staff were pleasant and helpful. The room was extremely clean. I was well pleased.
This property was close to everything I needed. Was easy to get to, very good location
Good for a night or two - very convenient location to food and shopping! Breakfast was out of hot food items early. Beds were comfy!
I recently booked the property for August 7th & 8th. I checked in to the property at 6:30pm on 8-7-19. At about 3:00am I was awaken due to arms itching. Grabbed my phone for flashlight and I see a bed bug crawling on pillow so Immediately recorded a few seconds, grabbed up my things and went to front desk to make them aware and checkout with a full refund being requested. I was advised their system was doing an audit but once finished, an email would be sent to me acknowledging the refund. 5hrs later, no email nor refund so I called the hotel to speak with manager Trey Rich whom wasn't available so I sent him an email regarding as well as called Hilton to file a complaint. The manager did return my call but stated they would have to investigate before issuing a refund for the 1st night, but stated to call Orbitz to get refunded for the 2nd night and requested that I forwarded the video I recorded to a cell number. I contacted Orbitz who processed the refund for the 2nd night and they reached out to the hotel regarding the incident whom basically advised them they would need to investigate. On 8-10-19 Orbitz contacted the hotel again regarding the investigation and no manager was available. I am still awaiting to be reimbursed for the 1st night and no information as to when that would take place. For those considering this property, avoid room 310 as it has bed bugs.
I liked the location and the service was great. They always had hot coffee
Hulen Mall is a short stroll from Hampton Inn Fort Worth Southwest Cityview, and other popular attractions like The Shops at Clearfork are within a 5-minute drive. This 79-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Hampton Inn Fort Worth Southwest Cityview, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Quirky but clean and a great location.
The room we got was dirty. There was eaten food still in the fridge, the tub had hair and what looked like blood on the outside, toothpaste all over the the counter and mirror, dirty socks, and crumbs and food all over the floor. They weren’t able to switch me rooms due to being over booked and just gave me a $30 credit. I have a one year old and he was the one finding the food and stuff on the floor and the dirty socks. The next day the room we got switched to was clean, but that and the $30 credit didn’t make up for how bad that room was.
All good
Everything was great,no complaints. Stayed for six nights and would book rooms here again. Close to the family we were visiting and close to restaurants, shopping, and other places we wanted to go. The hot breakfast every morning was a BIG plus. The thing that impressed me the most is that I felt welcomed and safe there.
This property was clean, quiet and rooms wear comfortable. Hotel was right next to shopping and food. Staff was great.
The room was very nice, the bed was so comfortable, i slept great ! Breakfast was very good !
I like the location. I did not like that the pool was not in service and the room had issues like doors not closing easily and equipment with no power source.
Easy check in; clean room; easy parking and friendly staff
