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Recent guest reviews

I would have given this a 4/5 if the on duty manager today wasn't so rude and unprofessional. We requested a late check out last night for today. Woman at counter was courteous and gave us 1pm late checkout. She put it into my account notes. I get a call today from on duty manager at 11:30am asking why I did not check out yet. When I explain, he says that is no good and cuts our time to 12:30pm which royally screwed up my timing. I told him how unprofessional and rude he was to reneg.

The building was clean, although when we went to check in at 2pm the room I had requested and not yet been cleaned. So we had to wait an hour before checking in. The staff was friendly and inviting as well..only issue I had was with breakfast. Obviously, with COVID, they weren't doing the free continental breakfast. So they did "bad breakfasts" that consisted of a bottle of water, an apple, and a granola bar. I feel they could have put something better into the bags such as muffins.

Area around the hotel is less than desirable, didn’t know this being from out of town.

The service was outstanding.....kudos to the staff they really made my stay very welcoming. .... Next time in town that will be the place im staying at?

This was very convenient and the staff was amazing!

Beautiful rooms. Very clean. Bed was very comfortable and bathroom was clean.

I arrived before check in time and was given a room after an hour which was accommodating. Unfortunately, the room I was given had a person in the room above me who stomped everywhere and I was awakened almost hourly because of it. I called the front desk at 3:30 am and requested the top floor. The night clerk found me a room and I moved so did get a few hours sleep. She however was confused by the fact that I had paid a month earlier through Orbitz. She ran charges on my credit card without my knowledge for the whole reservation. When I spoke with the manager upon checkout, he said I should see a reimbursement within 3 days. I got my refund 2 days later. Other than that, I like the hotel.

Nice quiet family environment. Great , friendly staff . Nice clean establishment

Everything qas very good. It was a short stay and exactly what we needed. Beds and pillows were very comfortable.

Comfortable room. Nice staff. My heat didn’t work in the room I had so they immediately moved me to a different one.

Close to the mall and other restaraunts. The staff was quick and professional

A little disappointed when I checked in. No one at front desk for a while only one person working and she was super busy. Also there was a computer glitch that marked my reservation as a no show. However, front desk person took take of it with the manager on the phone

It was clean, comfort, quiet a really good expierence. I enjoy be there.

Had a goofy view of Dirt Cheap shopping store to see every morning lol maybe to point out how much I saved on the room? But overall staff was friendly, breakfast great, and room clean and comfortable.

Compares to "HighEnd" hotels. No fancy lobby. But very good room. Nice breakfast too. Included.

It was so fast to gave me the room and just few minutes from downtown, Love it

Scott St Fort Worth TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free secured self parking
  • Fitness center

Located 1.5 mi (2.3 km) from Ridgmar Mall, Comfort Inn & Suites Fort Worth West is within a 5-minute drive of Texas Civil War Museum. This 65-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served each morning from 5:30 AM to 10 AM.


Rooms

The 65 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Renovated in 2020, Comfort Inn & Suites Fort Worth West offers a fitness center, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Non Smoking

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn & Suites Fort Worth West

Everyone (16) Business (1) Couples (2) Family (8)
2
Family

I would have given this a 4/5 if the on duty manager today wasn't so rude and unprofessional. We requested a late check out last night for today. Woman at counter was courteous and gave us 1pm late checkout. She put it into my account notes. I get a call today from on duty manager at 11:30am asking why I did not check out yet. When I explain, he says that is no good and cuts our time to 12:30pm which royally screwed up my timing. I told him how unprofessional and rude he was to reneg.

By on Apr 18, 2021

4
Family with small children Family

The building was clean, although when we went to check in at 2pm the room I had requested and not yet been cleaned. So we had to wait an hour before checking in. The staff was friendly and inviting as well..only issue I had was with breakfast. Obviously, with COVID, they weren't doing the free continental breakfast. So they did "bad breakfasts" that consisted of a bottle of water, an apple, and a granola bar. I feel they could have put something better into the bags such as muffins.

By on Mar 6, 2021

Review comment responded on Mar 6, 2021

Thank you for staying with us. We appreciate your feedback. Best wishes.

3
Business Business

Area around the hotel is less than desirable, didn’t know this being from out of town.

By on Feb 27, 2021

Review comment responded on Feb 27, 2021

We appreciate your feedback and thank you for your business. Best wishes.

5
Partner Couples Family

The service was outstanding.....kudos to the staff they really made my stay very welcoming. .... Next time in town that will be the place im staying at?

By on Feb 17, 2021

Review comment responded on Feb 18, 2021

"Thank you" for your business and appreciative feedback. Indeed we are blessed with some best staff members who continue to strive on providing an exceptional stay to our guests. Best Wishes..

5
Family Friends Family

This was very convenient and the staff was amazing!

By on Feb 23, 2020

Review comment responded on Feb 23, 2020

Thank you so much for your review! We strive to provide an excellent experience. I'm so happy you recognize our effort. I hope we can provide you with the same great service on your next visit!

5
Family Partner Couples

Beautiful rooms. Very clean. Bed was very comfortable and bathroom was clean.

By , from Wichita Falls,TX on Feb 22, 2020

Review comment responded on Feb 23, 2020

Hello, Thank you for your kind rooms. Our housekeeping staff prides themselves in their cleanliness. I'm so happy you noticed their efforts. I hope we can provide you with another great room on a return visit!

4
Family

I arrived before check in time and was given a room after an hour which was accommodating. Unfortunately, the room I was given had a person in the room above me who stomped everywhere and I was awakened almost hourly because of it. I called the front desk at 3:30 am and requested the top floor. The night clerk found me a room and I moved so did get a few hours sleep. She however was confused by the fact that I had paid a month earlier through Orbitz. She ran charges on my credit card without my knowledge for the whole reservation. When I spoke with the manager upon checkout, he said I should see a reimbursement within 3 days. I got my refund 2 days later. Other than that, I like the hotel.

By on Dec 18, 2019

Review comment responded on Dec 18, 2019

Hello, Thank you so much for taking the time to respond to our guest survey. I sincerely appreciate your feedback and would like to take this opportunity to offer my sincere apologies for the noise disturbance. I'm happy to hear that my staff was able to accommodate you with a better room. It was a pleasure to have you as our guest, and I hope that you give us the opportunity to make your next visit a better one. Please feel free to contact me directly if I can be of further assistance to you. Have a wonderful day!

4
Everyone

By on Oct 31, 2019

Review comment responded on Nov 1, 2019

Thank you for taking the time to share your impressions from your recent visit. Have a great holiday season!

4
Everyone

By on Aug 9, 2019

Review comment responded on Aug 11, 2019

Thank you so much for the review!

5
Friends Business Business

Nice quiet family environment. Great , friendly staff . Nice clean establishment

By on Jul 15, 2019

Review comment responded on Jul 18, 2019

Hello! We sincerely appreciate you taking time to review your stay with us. The Fort Worth West area is truly a unique and relaxing place with great nearby dining and shopping. Thanks again and we look forward to personally welcome you back very soon.

Comfort Inn & Suites Fort Worth West

7801 Scott St, Fort Worth, TX 76108
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