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Recent guest reviews

The room was so clean and the staff was nice, but The heater was so nosy.

I paid for a certain room when I got there the room wasn’t available and they tried to give me a standard room which was way less. They didn’t wanna give it to me for the original price. I wasn’t going to stay in a standard room for the price I paid. Horrible and horrible customer service. The hotel overall looked prettt nice.

It was clean, quiet, and the room was very nice. I did not like the way the convenience shop was set up and that everything was very expensive, also there was only one person manning the front desk and the shop and we had to wait a half an hour to buy the stuff we needed because she was dealing with a very rude guest. I wouldn't have had a problem with this cause it wasn't her fault but she didn't even acknowledge us to let us know that she saw us and would be with us shortly.

Check in was a breeze, very friendly employees! The breakfast was good too!

The staff is extremely polite and answered the many questions we had about traveling to and from NY! The breakfast was delicious! They have made many updates so most of our room was very nice. The bathroom left something to be desired but it was clean and that's what matters most to us!

I liked Everything. I liked the amenities the staff and the room.

Property seemed dated and needed better cleaning. The beds were comfortable for the price. Overall, would not go back.

Close to i95. However there was no microwave or refrigerator in the room

Stay was nice and relaxing. The indoor pool and fitness room were a plus .

S Van Brunt St Englewood NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Crowne Plaza Englewood, an IHG Hotel places you within 3 miles (5 km) of popular attractions like Fort Lee Borough Hall and Fort Lee Public Library. This 3.5-star hotel has 194 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 194 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 37-inch LCD TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Free newspapers, safes, and phones are other standard amenities.


Property features

Guests staying at Crowne Plaza Englewood, an IHG Hotel enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and free newspapers.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking (Executive Level)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Englewood, an IHG Hotel

Everyone (17) Couples (3) Family (5) Other (1)
5
Business Business

The room was so clean and the staff was nice, but The heater was so nosy.

By on Feb 24, 2021

Review comment responded on Feb 26, 2021

Thank you for your review, hope to welcome you back again soon!

5
Everyone

By on Oct 13, 2020

Review comment responded on Oct 16, 2020

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ben E. General Manager

1
Partner Couples Family

I paid for a certain room when I got there the room wasn’t available and they tried to give me a standard room which was way less. They didn’t wanna give it to me for the original price. I wasn’t going to stay in a standard room for the price I paid. Horrible and horrible customer service. The hotel overall looked prettt nice.

By , from New York on Jul 1, 2020

Review comment responded on Aug 12, 2020

It is disappointing to hear that our hotel did not live up to your expectations. All of us here at the Crowne Plaza Englewood Hotel take your comments very seriously, and we are eager to correct any failures on our part.

5
Everyone

By on May 25, 2020

Review comment responded on Jun 5, 2020

Thank you for your feedback

5
Everyone

By on Mar 12, 2020

Review comment responded on Mar 20, 2020

Thank you much for taking the time out to review our hotel. Our guest are our priority. Thank you so much for choosing to stay with us. We hope to see you again very soon!

3
Everyone

By on Jan 24, 2020

Review comment responded on Jan 29, 2020

Thank You

4
Everyone

By on Nov 11, 2019

4
Partner Couples

It was clean, quiet, and the room was very nice. I did not like the way the convenience shop was set up and that everything was very expensive, also there was only one person manning the front desk and the shop and we had to wait a half an hour to buy the stuff we needed because she was dealing with a very rude guest. I wouldn't have had a problem with this cause it wasn't her fault but she didn't even acknowledge us to let us know that she saw us and would be with us shortly.

By on Oct 27, 2019

Review comment responded on Oct 31, 2019

Hello, I do want to apologize for the inconveniences that occurred while waiting for assistance. We're always trying to improve our services and I want to thank you for your valuable feedback as it helps us know what service specifically needs to be improved. We look forward to your next visit!

5
Partner Couples Family

Check in was a breeze, very friendly employees! The breakfast was good too!

By on Oct 19, 2019

Review comment responded on Oct 31, 2019

Thank you for the great feedback and the 5!

5
Family Family

The staff is extremely polite and answered the many questions we had about traveling to and from NY! The breakfast was delicious! They have made many updates so most of our room was very nice. The bathroom left something to be desired but it was clean and that's what matters most to us!

By on Sep 3, 2019

Review comment responded on Sep 5, 2019

Thank you Chrissy for the wonderful comments regarding the staff and hotel! We look forward to your next visit.

Crowne Plaza Englewood, an IHG Hotel

401 S Van Brunt St, Englewood, NJ 07631
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