Roaches in our bed!!!!! Checked in at 7:18, out at 7:32!!
I have stayed in Home2Suites before and this property was a 4/5. Convenient, clean but room was ok. Stains on the floor and WIFI was horrible. Not connected half of my 10 day stay.
Property is clean and smells really nice in the lobby area. Checkin was smooth, we were even given a complimentary late check out. The problem arose when we arrived to the room. It’s smelled TERRIBLE! It smelled so bad my nose began to burn so I went to ask for another room. They did not have anymore due to maintenance issues in several other rooms. My only option was to check out with a full refund at 2am or stick it through. The desk staff were accommodating and understanding but I do not recommend staying here until there is better maintenance in the rooms.
Staff was friendly, courteous and very helpful. We enjoyed BBQing for my husband's birthday! We were glad to be leaving on the day we did, because Romany gypsies took over the place. I felt unsafe with their comments, they trashed the parking lot and were blocking all the entrances.
The shower was dirty full of hairs, when opening the sofa for sleeping there were used napkings and a used botlle of alcohol. One of 2 elevators was out of order for the whole weekend and the other one was toooo slow.
I always like hilton but this hotel is neglected, the first day the room had dog hair and the cleaning was not well done, then they changed the room but in the whole week they did not clean a day. for no reason do I return to this place.
The first room we got had a sticker on the door sealing the room and stated that the room had been thoroughly cleaned. However, when we pulled back the bed cover, it was full of dog hair. We also had a reservation for 6 people and we only had 1 wash cloth and 3 towels in our room. I showed the front desk clerk pictures of the room and they gave us another room. It appeared clean but had a strong urine order. At this time, it was close to 11pm and we had 4 young, cranky children so we decided to tough it out. However, the cleaning is definitely questionable and we will not be returning.
One of the elevators was down for over 5 days. We had to wait and wait daily to get anywhere and that meant there was absolutely no social distancing. They never had pool towels because they were always “washing” yet no one was really out at the pool much. Never understood that. I was also creeped out by the fact that they put a mattress pad cover in between the sheet and comforter... the pool doesn’t open until noon and closes at 6. The building casts a shadow over the pool from the way the sun rises and the pool is never fully covered in sun.
Waited all day for a room and when I finally got the key the room was nasty and had not been cleaned at all.
Excellent ubication, free parking, not so clean bathroom and floor.
Clean and spacious. Nice location. Loved having a kitchenette and free breakfast. Great value for the price.
Bed and pillows were perfect, front desk and staff were amazing, location was very close to everything, We would definitely stay again
Friendly and welcoming staff! Breakfast area was clean. Food was great!
Within a short walk of K1 Speed, Home2 Suites by Hilton Ft. Lauderdale Airport-Cruise Port is within a mile (2 km) of Dania Pointe. This 130-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchenettes, sofa beds, and refrigerators are other standard amenities.
Built in 2016, the brand new Home2 Suites by Hilton Ft. Lauderdale Airport-Cruise Port offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a meeting room, and a library.
Roaches in our bed!!!!! Checked in at 7:18, out at 7:32!!
I have stayed in Home2Suites before and this property was a 4/5. Convenient, clean but room was ok. Stains on the floor and WIFI was horrible. Not connected half of my 10 day stay.
thank you for feed back
Property is clean and smells really nice in the lobby area. Checkin was smooth, we were even given a complimentary late check out. The problem arose when we arrived to the room. It’s smelled TERRIBLE! It smelled so bad my nose began to burn so I went to ask for another room. They did not have anymore due to maintenance issues in several other rooms. My only option was to check out with a full refund at 2am or stick it through. The desk staff were accommodating and understanding but I do not recommend staying here until there is better maintenance in the rooms.
your feedback will be addressed with upper management
Staff was friendly, courteous and very helpful. We enjoyed BBQing for my husband's birthday! We were glad to be leaving on the day we did, because Romany gypsies took over the place. I felt unsafe with their comments, they trashed the parking lot and were blocking all the entrances.
Thank you for feedback
Thank you for your feedback - we're thrilled you enjoyed your stay, that everything met your expectations and for your kind 4/5 REVIEW!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2021 and STAY HEALTHY!
The shower was dirty full of hairs, when opening the sofa for sleeping there were used napkings and a used botlle of alcohol. One of 2 elevators was out of order for the whole weekend and the other one was toooo slow.
Thank you for your feedback - we're happy you enjoyed your stay except for those few issues, that everything met your expectations and for your kind 3/5 REVIEW!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2021 and STAY HEALTHY!
Thank you for your recent stay Mr/Mrs Anonymous and for taking the time to share your feedback. Honestly, sad to see you experienced an issue but since you choose to keep your review "Anonymous", we cannot research your experience! Hoping you had the opportunity to speak to any member of our senior management team before your departure so they could have discussed and addressed it directly with you! If not, please feel free to contact the property directly and ask to speak to our General Manager! All the best in 2021 and beyond and stay healthy!!
I always like hilton but this hotel is neglected, the first day the room had dog hair and the cleaning was not well done, then they changed the room but in the whole week they did not clean a day. for no reason do I return to this place.
Thank you for your kind feedback - we're thrilled you enjoyed your stay, that everything met your expectations and for your 3/5 REVIEW!! All the best in 2021 and STAY HEALTHY!
Thank you for your kind feedback - we're thrilled you enjoyed your stay, that everything met your expectations and for your kind 5/5 REVIEW!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2021 and STAY HEALTHY!
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.