Pat and I believe Jessica were very nice and helpful. Our room was fine, but bathroom had issues. The toilet sounded like it was going to come out of the floor when sat on. (I'm 5'2 119lbs). Tub was atrocious. Drain was rusty and horrible looking. Tub itself looked like a coating of sorts was coming off the bottom in places. I have pictures. Room 235. Hallways smelled like old, stale smoke. Probably old carpet needs to be replaced. My husband woke up early and went to the breakfast place to see if the there was coffee only available. A gal in a tye dyed shirt, PJ bottoms and slippers snapped at him and said "We aren't open yet" , he replied he only wanted coffee and she was about to yell at him again when Pat walked by and sweetly told him there was coffee in the lobby. We wanted to park in the front where there was more light as it didn't seem all that safe in the area. Plus there was trash in the parking lot. I expect more from a Wyndham property, but we were pretty disappointed in this one. We come here every year at this time but will be looking for another place to stay, unless I get told these things are fixed! Oh, and I'd like to be able to upload the pictures I took. Suzanne Warren