Cancelled my reservation without my permission due to “overbooked” thus leaving me scrambling to get a hotel room at 8pm (checking was after 3pm). Will never use LaQuinta again.
We have stayed here several times over the last decade and even though they have remodeled, the place is really getting run down. The beds were really hard, pillows very uncomfortable and the room just is showing lots of wear. Even though the staff has always been nice, I think it's time I found a new hotel.
Easy access
Decor was modern. Linens were clean. But everything (walls, carpet, fixtures) needs a thorough clean or fixing. Lots of little spots and/or tears and/orstains throughout.
The hotel was trying to comply with Covid-19 safety concerns. They were limiting the use the hot tub and pool to less than ten people at a time with a 45 minute time limit.When we arrived there were only three people in the pool so we asked for a key to go in. we were asked to wait-which we did, but when we came back as directed the pool was full. We waited again. We suggested that maybe they should have a “wait list”. We were then told that they had one, they just don’t always use it, and since we didn’t ask for it, we weren’t placed on it!!!! Additionally, the floor in our room was not swept. The rest of the room looked clean but there were issues. The hotel had obviously been decorated with modern paint colors and furnishings several years back. It just needed some more maintenance. The inside or our room door had been clawed up by an anxious pet, the tub drain leaked ( so no bath), there was water damage in the bathroom, and the sink in the room was clogged. We had a great time in Ft Collins, but not necessarily because of the hotel experience.
Property was clean and room easy to access. Pool and hot tub were open and felt safe given pandemic conditions. Would have liked more options for breakfast (some proteins) as it was all carbs which doesn't work for me.
Not comfortable with all the individuals hanging out in the parking lot. Didn’t feel very safe. No one was following the social distance guidelines
Front desk/lobby area were really nice but hallways seemed a little old and had a certain smell. Inside rooms were really nice and clean and seemed like they were recently remodeled. Indoor pool was open but outdoor pull was closed. Seems like they were doing some work out there. A little disappointed with "breakfast" I understand that because of covid precautions had to be taken but stayed at another hotel in Utah previous to here where they had more that just prepackaged muffins and apples.
I was impressed with the cleanliness and comfort of the room. Very professional and courteous staff... I would book here again.
Pros: Comfy beds Quiet surroundings Clean, liked the tiled floor instead of carpet. Having body lotion is a plus; not all LQ provide. Great breakfast especially like sausages and hash browns. Cons: Coffee was weak in flavor; French vanilla creamer would be nice. Whole oats would be better than an quick oatmeal and doesn’t take much longer to cook. Empty outdoor pool has been like that for as long as we’ve been coming (>5 years). Not a huge deal since we don’t use it but an eyesore.
Everyone was super friendly, the place was very clean, smelled amazing, we had a lot of fun in the pool, and the bar was quality. Also the breakfast was on point!
The hotel was not particularly clean. Hair in the tub and on the toilet, dog poop and garbage all over the property grounds. The rooms were fairly nice, but the walls are so thin you can hear everything said in the next room. Good price but I won't stay there again.
La Quinta Inn by Wyndham Fort Collins places you within a few miles (5 km) of Fort Fun and Edora Pool Ice Center. This hotel has 135 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 135 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
La Quinta Inn by Wyndham Fort Collins features an indoor pool, an outdoor pool, and a gym. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a spa tub, free WiFi in public areas, and conference space.
Cancelled my reservation without my permission due to “overbooked” thus leaving me scrambling to get a hotel room at 8pm (checking was after 3pm). Will never use LaQuinta again.
Thank you for staying with us. We look forward to you staying with us in the future.
We have stayed here several times over the last decade and even though they have remodeled, the place is really getting run down. The beds were really hard, pillows very uncomfortable and the room just is showing lots of wear. Even though the staff has always been nice, I think it's time I found a new hotel.
Thank you for your business. We look forward to serving you again in the future!
Easy access
Thank you for your business. We look forward to serving you again in the future!
Decor was modern. Linens were clean. But everything (walls, carpet, fixtures) needs a thorough clean or fixing. Lots of little spots and/or tears and/orstains throughout.
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fort Collins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. My name is Chris Taub and as of this week I am the new General Manager of the La Quinta here in Fort Collins. I appreciate your feedback because it gives myself a clearer picture on the issues and concerns within our hotel that need to be addressed immediately. Please rest assured that I am taking the appropriate measures to address the problems you experienced during your stay in an honest attempt to prevent any future occurrences. Here at the La Quinta Inn, we continuously strive to meet your needs and expectations and again I apologize that we fell short of that goal. I appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fort Collins. It is always a pleasure to receive positive feedback. We are happy that you enjoyed your stay with us in our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for staying with us. We appreciate your business.
The hotel was trying to comply with Covid-19 safety concerns. They were limiting the use the hot tub and pool to less than ten people at a time with a 45 minute time limit.When we arrived there were only three people in the pool so we asked for a key to go in. we were asked to wait-which we did, but when we came back as directed the pool was full. We waited again. We suggested that maybe they should have a “wait list”. We were then told that they had one, they just don’t always use it, and since we didn’t ask for it, we weren’t placed on it!!!! Additionally, the floor in our room was not swept. The rest of the room looked clean but there were issues. The hotel had obviously been decorated with modern paint colors and furnishings several years back. It just needed some more maintenance. The inside or our room door had been clawed up by an anxious pet, the tub drain leaked ( so no bath), there was water damage in the bathroom, and the sink in the room was clogged. We had a great time in Ft Collins, but not necessarily because of the hotel experience.
Thank you for staying with us. We are doing our best at trying to keep in line with the Covid rules and regulations. The pool has been our biggest challenge. We will share you comments and suggestions with our team in an attempt to improve our pool regulations for Covid.
Thank you for staying with us. We appreciate your business.
Your reservation was cancelled not because we were overbooked but because your credit card you used to secure your room was declining when we pre-authorized your stay prior to your arrival.