They were super nice, and I was on the first floor which was awesome with my 4 month old and all my stuff. However, when I tried to shower, the water got warm but not hot. Then went out all together. I tried again in the morning and it took 15 minutes for the water to warm up then went cold halfway through my shower. I got out to call the front desk and the phone did not work. Then the water got warm enough to shower but not super hot. All in all it was an okay stay but the shower situation was a bummer since i drove for 12 hours that day and wanted to relax.
It was very clean and bright! Nice there was a small bar to watch sports and have a after dinner drink. Staff was accommodating.
It is in a convenient location with lots of free parking. The room was typical for a hotel in this price range. Our room was a mini suite with a small kitchen and den. The hotel has had some problem with water leaks as evidenced by water damage in the hotel hallways on lower floors. I was disappointed that breakfast was not included as most hotels in the area offer free breakfast.
Overall great hotel. The rooms are spacious and come with free WiFi for an unlimited number of devices. There were a variety of breakfast options in the lobby for a fair price and the server was pleasant.
I never like above ground (Disabled) . But they said they were all full.
This was one of the most cleanest hotels I have ever stayed in. Yes there were some detail aspects when it came to cleanliness, but they were very minor. The staff was very friendly. I will definitely be staying here again if I am in town.
We were disappointed in this hotel, we expected a better experience from a Hilton Garden Inn. During our five day stay, two times our room was not cleaned, towels and consumables restocked, etc. Overall experience was sub-par for what we expected from a Hilton Garden Inn.
The stay at the hilton garden inn was to be expected
We stood in the lobby for 20 minutes waiting to check in while the only attendant had trouble with the person in front of us. When we finally got our key and got to the room there was hair all over the toilet seat. The bathroom floor was not clean and there were small rocks on the floor in front of the bedroom window. We were supposed to have the adjustable beds but didn't and found that the mattresses appeared old and stained in searching for the dial on the beds. Upon leaving we greeted housekeeping with a friendly good morning and she just gave us a disgusted look. Although there are many Spanish speaking staff here I know this woman spoke English as we heard her talking to a coworker just moments before. Had to wait at the front desk to checkout as there was nobody attending to the desk at all.
The hotel was very clean. The hotel staff was very nice and gracious. The only complaint I had was the beds are hard.
We stayed in the Hilton Garden Inn in the middle of a lengthy trip. We fully appreciated the helpful staff, spacious , clean and comfortable room, and the location. It was an easy and quick drive into old town and lots of commercial areas closeby.
Excellent place to stay. Not the cheapest, but certainly worth the money.
The facility was very clean and very nice. The staff was great. Would stay again for sure.
Had a few long hairs in the shower. Found a random earring in the room. Wasn't as clean as it's neighbor.
We chose this hotel for the adjustable beds, unfortunately our bed was broken and I woke up with a very sore back. When I told the manager the next morning he could have cared less. Too bad because the rest of the hotel was decent. I will still stay at Hilton, just not this one.
The location of the hotel is great. It's right across the street from a shopping center with lots of familiar stores and eateries. There are also some local eateries that one can enjoy. The hotel staff was friendly and helpful. The lobby was set up nicely. Guests are able to choose from a variety of coffee and tea choices. The standard room was pretty comfy and clean. The housekeeping staff leaves daily notes to let you know who serviced your room. My only "complaint" is that the mattress was too firm and that the bed made noises every time I moved. The frame probably needed to be tightened. I would stay here again, though.
Located within a mile (2 km) of Banner Fort Collins Medical Center, Hilton Garden Inn Fort Collins is within 3 miles (5 km) of Swetsville Zoo. This 120-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
All 120 rooms provide microwaves, refrigerators, and free weekday newspapers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.
At Hilton Garden Inn Fort Collins, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Transportation is made easy with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and free newspapers.
They were super nice, and I was on the first floor which was awesome with my 4 month old and all my stuff. However, when I tried to shower, the water got warm but not hot. Then went out all together. I tried again in the morning and it took 15 minutes for the water to warm up then went cold halfway through my shower. I got out to call the front desk and the phone did not work. Then the water got warm enough to shower but not super hot. All in all it was an okay stay but the shower situation was a bummer since i drove for 12 hours that day and wanted to relax.
Hello, Thank you for taking your time and providing a feedback. Please let us know what could have been done better for your stay at the Hilton Garden Inn. We would like to do all we can to ensure, that you next stay with us will be excellent.
It was very clean and bright! Nice there was a small bar to watch sports and have a after dinner drink. Staff was accommodating.
It is in a convenient location with lots of free parking. The room was typical for a hotel in this price range. Our room was a mini suite with a small kitchen and den. The hotel has had some problem with water leaks as evidenced by water damage in the hotel hallways on lower floors. I was disappointed that breakfast was not included as most hotels in the area offer free breakfast.
Overall great hotel. The rooms are spacious and come with free WiFi for an unlimited number of devices. There were a variety of breakfast options in the lobby for a fair price and the server was pleasant.
I never like above ground (Disabled) . But they said they were all full.
This was one of the most cleanest hotels I have ever stayed in. Yes there were some detail aspects when it came to cleanliness, but they were very minor. The staff was very friendly. I will definitely be staying here again if I am in town.
Dear Anonymous, Thank you for selecting the Hilton Garden Inn for your stay while visiting Fort Collins area. We are grateful for your review, the feedback you provided will help us ensure our guests are receiving superior services. Our maintenance will address the water temperature issue and make sure this will not occur again. We apologize for any inconvenience and hope you give us another chance. Thank you again and we look forward to having you back.