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The Carlton Hotel

Property class: 3

Choose dates to view prices

Photo gallery for The Carlton Hotel

A marina with various boats docked, a bridge in the background, and buildings on a hill.
A hallway with patterned wallpaper and a carpeted floor, leading to a room with a blue-lit door.
A multi-story building with balconies, a gated entrance, and parked cars.
A hallway with patterned wallpaper, a staircase, and a framed artwork on the wall.
A hotel room with two single beds, a desk with a chair, a television, and a window with curtains.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Place, Leas Cliff Hall
    ‪1 min walk‬
  • Place, Folkestone Harbour
    ‪12 min walk‬
  • Place, Folkestone Beach
    ‪16 min walk‬

Room options

View all photos for Double Room

A hotel room with a bed, a desk, and a television mounted on the wall.

Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a TV mounted on the wall, a fireplace, and red curtains.

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

A neatly made bed with a patterned bedspread, a bedside lamp, and a door with a lock.

Double Room, Sea View

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with two beds, a television, a desk with a lamp, and a wardrobe.

Family Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Single Room

A hotel room with a bed, a desk with a computer, a chair, and a window with curtains.

Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

A hotel room with two single beds, a desk with a chair, a television, and a window with curtains.

Family Room (Deluxe)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room (Extra bed)

A hotel room with a bed, a desk with a television, a chair, a nightstand with a lamp, and a window with curtains.

Double Room (Extra bed)

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Sea View

A hotel room with two beds, light green walls, and a painting of a woman on the wall.

Twin Room, Sea View

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, Sea View

A hotel room with a large bed, a television, a nightstand, and a window with curtains.

Classic Double Room, Sea View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Folkestone

The Carlton Hotel places you next to Lower Leas Coastal Park and Leas Cliff Hall. This 70-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Leas Cliff Hall - 1 min walk - 0.1 miles
  • Lower Leas Coastal Park - 1 min walk - 0.1 miles
  • Sandgate Beach - 9 min walk - 0.5 miles
  • Folkestone Harbour - 12 min walk - 0.7 miles
  • Folkestone Beach - 16 min walk - 0.9 miles

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪The Chambers - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Sunshine Cafe - ‬5 min walk
  • ‪The Radnor Arms - ‬5 min walk

About this property

The Carlton Hotel

At The Carlton Hotel, guests have access to free WiFi in public areas, a business center, and express check-in. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include express check-out, a terrace, and a fireplace in the lobby.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other standard amenities include coffee makers and free toiletries.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Are free cancellation options available at The Carlton Hotel?

The Carlton Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at The Carlton Hotel?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at The Carlton Hotel on Oct 6, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Carlton Hotel?

This hotel is located in Folkestone, just steps from Leas Cliff Hall and Leas Lift, and within a short walk of Lower Leas Coastal Park. You'll also find Sandgate Beach and Folkestone Harbour less than a mile away.

Will I be able to park at The Carlton Hotel?

Yes, self parking is offered for free at the hotel.

Does The Carlton Hotel include a casino?

No, The Carlton Hotel doesn't have a casino.

Is there an indoor pool at The Carlton Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Carlton Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a beach view and free WiFi.

Are there hot tubs at The Carlton Hotel?

No, this hotel doesn't have a spa tub.

Does The Carlton Hotel feature a restaurant that includes a breakfast menu?

Yes, The Carlton Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Does The Carlton Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Carlton Hotel.

Are there connecting rooms at The Carlton Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The Carlton Hotel?

No, there aren't any guestrooms at The Carlton Hotel that offer a balcony.

The Carlton Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 155 out of 1007 reviews
Rating 8 - Good. 199 out of 1007 reviews
Rating 6 - Okay. 215 out of 1007 reviews
Rating 4 - Poor. 163 out of 1007 reviews
Rating 2 - Terrible. 275 out of 1007 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was neat and clean; Breakfast was good; Staff was friendly and helpful; Overall nice stay
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Pleasant decor around building , on the whole a good place to stay lovely view , easy to find and well placed .
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Basic hotel ok for sleeping car park at back and small breakfast choices
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to town centre, safe on sight parking.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the only positive to ay about this hotel is where it is positioned inf Folkestone.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Good sized room for family of 4! Good location and fine for 1 night!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very respectfull staff and clean hotel as well
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value, good location and safe parking. A cooked breakfast would have been nice but you can’t have everything can you?
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was clean and functional, the building needs a bit of work (floor was sloping in the room) but cheap and cheerful, staff were friendly and helpful.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Free parking is included in the price, making this hotel excellent value for money. Although the building is quite old, it is kept clean and well-maintained
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Great position and parking. Just a bit old!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Hotel parking is included.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good wi fi. Staff very friendly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a low-price hotel that offers clean, comfortable accommodation that's close to the Channel Tunnel. It's not a modern hotel but represents great value for money. Our room was cozy, but not cramped. It had a pleasant view of the beach. The bed was comfortable and there's plenty of hot water in the bathroom. Free parking is a bonus (many hotels in the area charge extra). The staff were all very friendly and attentive -- we felt welcome and well looked after.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel is in a good location, on the outside it looks a little run down, but inside is recently refurbished and stylish. The rooms are spacious with a lovely sea view, although rooms are not updated, it's decent and the wifi and tv has many good options. Check in and out is smooth so overall, excellent value 🙂
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Hmo people are living there
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast as good as i expected for the price. Nothing cooked, self serve cereals toast etc. Place very clean, decor decent though some odd choices of colour and wallpaper. I would definitely stay again if the price was right.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Fresh and clean sheets on bed and lovely white towels. Friendly reception staff. Free car park with cctv. Easy check in. Easy access ground floor bedroom. Sadly our shower didnt work ( room 7). Overall a budget stay for 1 night with o ly a 15 min ride/ drive to the Eurotunnel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We always stay at the carlton when visiting folkstone the staff are very friendly and flexible with helping out its always hasstle free.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Best to avoid this place. Location is good but rooms are pretty gross. Walls are paper thin and had to listen to a couple listen to loud music, then have sex for two hours and have a heated argument that culminated in the man punching the wall and kicking his partner out.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Avoid I stayed here for a couple of nights, never again!! It's used by the council & IF you are lucky enough to get hot water, the water is like someone spitting at you. It's like a BAD contractor hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & friendly staff
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not a good hotel. Very tired and in need of updating/ decorating. Very basic Would not recommend
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The stairs were extremely steep, the floor was not level, the toilet floor was slanted.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just holbile
Stayed 1 night in May 2026