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La Concha Hotel & Spa

4.0 out of 5.0

Recent guest reviews

We will ONLY stay at La Concha when in Key West due to the OUTSTANDING service, care and quality we have received at our past four extended stays!

Fantastic hospitality but the walls were a bit thin.

room was very small but clean,hotel was right in the middle of all the action.the staff were very friendly and informative,overall a very nice place.

Great location but the room was extremely small and the bathroom was uncomfortably small. No where to even store your clothes.

Everyone was friendly. Close to everything. Clean and newly remodeled.

AC didn't seem to cool down as it should. Temp wouldn't change despite changing thermostat.

Centered in the Key West tourist district, we love everything about this hotel. The bathroom was very clean. The tub was 6 on a scale of 10. Clean but could use updating.

Exceeded all expectations. We've stayed in plenty of places in Key West. Most of them are fairly run down and dated. Not here! Everything was nicely updated. We even had a minor leak in the toilet. When we called to let them know (not even complaining, just informing), they gave us 3 drinks at the bar and 3 breakfasts! Can't recommend highly enough

Perfect location with a wonderful staff and a great room! Valet service was outstanding! Restaurant was superb! B

We had a very enjoyable stay over Easter weekend. La Concha is on Deval St. in the heart of all things happening in Key West. We especially enjoyed being able to just be steps from our room any time of day.

Nice hotel. We booked they Orbitz any only complaint was that we got 2 double beds instead of a king as we requested. My husband and I barely fit

Our week in paradise was made even more enjoyable by La Concha hotel and staff. Perfect location to walk to all the wonderful things the island has to offer. Rooms were nice size and the bed was very comfortable! Food was great, lounge /bar area was very comfortable and relaxing. Thank you all staff and a shout out to Mario who entertained us in the lobby while we enjoyed our last couple hours in paradise. We will be back! D&A

I booked my hotel through orbitz for 650 for a two night stay. The hotel charge 115 more than I was quoted and I got no response to the five times I called. I will never use orbitz again and will never stay at crown plaza again

The hotel staff is excellent. The hotel is very nice. I was not happy on my way to the airport, my last event before leaving Key West: I asked the hotel desk for a taxi and the bellhop put me in a (van) taxi and denied another couple riding with me to the airport. It costed me $24 plus tip and they got a taxi seconds behind me, and it costed them $14. Sneaky!

Right in the middle of the action on Duval st. City pressure washes the sidewalk out front everyday at 6:30 am which woke us up. The hotel is nice inside and our shower was huge. The room was not cleaned at all the last two days. The bed still had the same dirty sheets, just made the bed again. No ice machine and no microwave or dresser. We were there for a week and had no where to put clothes away. Pool is heated but closes at sunset. Parking is valet only. $50 charge for "incidentals" upon checking in. Next time I'll stay in a hotel closer to the "southernmost" end of Duval.

Great,, hotel is very close to all amenities and busy entertaiment areas in Duval

Was able to walk to all the activities my wife and I wanted and visit.

Walking distance to everything, friendly and attentive staff. Louie was great!!!!!

The room was very nice but small. You could barely turn around in the bathroom. Shower only and the water was on the floor after the shower.

We picked the LaConcha because of it's location directly on Duval Street in the heart of Key West's bars, restaurants & historical sights -- we were not disappointed. We were able to walk everywhere, and if one of our group became tired, or it started to rain, it was always an easy walk back to the hotel. Although on Duval street, rooms & pool felt quiet and private. Parking on property, with valet service was a plus as most hotels in that area do not have that level of convenience or service. Discovered at check-in that hotel was part of the 'Duval Collection', with 2 other sister properties (Pier House & Southernmost House) and the hotel offered complimentary guest shuttle (fancy golf cart) between properties. We used that for a quick ride down the strip to the beach & southernmost sights, as well as back up to the Pier House at Mallory square. Was traveling with husband and 3 teenagers (13,15,19) and felt that this hotel was the perfect choice for how we wanted to experience Key West. Hotel concierge knowledgable and made reservations for sunset snorkel cruise for us within 1 hour of arrival so we kicked off vacation quickly, rather than needed the first day to get organized and plan.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room

King 1 | Sleeps 2

Deluxe Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for La Concha Hotel & Spa

Everyone (23) Couples (82) Business (4) Family (28) Other (11) Friends (31)
5
Everyone

We will ONLY stay at La Concha when in Key West due to the OUTSTANDING service, care and quality we have received at our past four extended stays!

By , from Virginia on Aug 24, 2017

4

la concha

Everyone

Fantastic hospitality but the walls were a bit thin.

By on Aug 20, 2017

4

location

Everyone

room was very small but clean,hotel was right in the middle of all the action.the staff were very friendly and informative,overall a very nice place.

By on Aug 17, 2017

3
Everyone

Great location but the room was extremely small and the bathroom was uncomfortably small. No where to even store your clothes.

By on Jul 20, 2017

Review comment responded on Jul 21, 2017

Thank you for your review

5

good location

Everyone

Everyone was friendly. Close to everything. Clean and newly remodeled.

By , from g on Jul 18, 2017

Review comment responded on Jul 21, 2017

Thank you for your review

4

great location but very small room. bathroom tiny

Everyone

AC didn't seem to cool down as it should. Temp wouldn't change despite changing thermostat.

By on Jun 29, 2017

Review comment responded on Jul 21, 2017

Thank you for your review

5

excellent central hotel

Everyone

Centered in the Key West tourist district, we love everything about this hotel. The bathroom was very clean. The tub was 6 on a scale of 10. Clean but could use updating.

By on May 23, 2017

Review comment responded on Jul 21, 2017

Thank you for your review

5

exceeded expectations

Everyone

Exceeded all expectations. We've stayed in plenty of places in Key West. Most of them are fairly run down and dated. Not here! Everything was nicely updated. We even had a minor leak in the toilet. When we called to let them know (not even complaining, just informing), they gave us 3 drinks at the bar and 3 breakfasts! Can't recommend highly enough

By , from florida on May 17, 2017

5

mini vacation and wedding

Everyone

Perfect location with a wonderful staff and a great room! Valet service was outstanding! Restaurant was superb! B

By , from Nort Carolina on May 5, 2017

4

great hotel in the heart of key west.

Everyone

We had a very enjoyable stay over Easter weekend. La Concha is on Deval St. in the heart of all things happening in Key West. We especially enjoyed being able to just be steps from our room any time of day.

By , from Baton Rouge on Apr 26, 2017