Located in Santa Croce, Relais Santa Croce is adjacent to Basilica of Santa Croce and within a 5-minute walk of other popular sights like Bargello. This 24-room, 5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Cathedral of Saint Mary of the Flower and Ponte Vecchio are also a short walk from this Florence hotel.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


Relais Santa Croce's 24 rooms are soundproofed and provide minibars, free newspapers, and safes. Guests can expect free WiFi and plasma TVs with satellite channels and pay movies. Bathrooms have hair dryers and slippers. In-room massages are available, and rooms also include desks.

Property features

Relais Santa Croce features free WiFi in public areas, a meeting room, and a business center. There's valet parking for a fee, and an airport shuttle for EUR 75 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include express check-in, free newspapers, and laundry facilities.


  • Walking distance to Basilica of Santa Croce and Bargello
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary high-speed wired and wireless Internet access. This luxury hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Relais Santa Croce has designated areas for smoking.

  • Year Built 1700 
  • Total number of rooms - 24 
  • Concierge services 
  • Free newspapers in lobby 
  • Use of nearby fitness center (discount) 
  • Bar/lounge 
  • Restaurant 
  • 24-hour front desk 
  • Porter/bellhop 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Babysitting or childcare 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Wedding services 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Express check-in 
  • Luggage storage 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • One meeting room 
  • Business center 
  • Valet parking (surcharge) 
  • Airport transportation (surcharge) 
  • Breakfast available (surcharge) 
  • Elevator/lift 
  • Fireplace in lobby 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Valet parking (surcharge)

Room Amenities

Relais Santa Croce offers 24 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include slippers and hair dryers.

This Florence hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pay movies 
  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Hair dryer 
  • Slippers 
  • Satellite TV service 
  • Desk 
  • In-room safe 
  • Plasma TV 
  • Free WiFi 
  • Soundproofed rooms 
  • In-room massage available 
  • Free cribs/infant beds 

Where to Eat

Guelfi e Ghibellini - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is 11:30 AM

Payment types


  • Pets allowed for an extra charge of EUR 50 per pet, per stay
  • 1 per room (up to 15 kg)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Noise-free rooms not guaranteed


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 28 per person (approximately)
  • Airport shuttle fee: EUR 75 per vehicle (one way)
  • Pet fee: EUR 50 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Relais Hotel Santa Croce
  • Relais Santa Croce
  • Relais Santa Croce Florence
  • Relais Santa Croce Hotel Florence
  • Relais Santa Croce Hotel

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

  • The property is a member of Relais & Chateaux.

Sorry, we seem to have had an issue loading our review content. Try again?