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Quality Inn Florence

2.5 out of 5.0

Recent guest reviews

The room itself, is amazing when you open the door, but if you take a moment to look around you find that they are very good at window dressing. The room featured a couch, a chair, a microwave, fridge, and a nice 40" TV. The room was clean and from the eye test seemed very nice. The bathroom was large and the shower water was powerful. Then you settle in and it's nothing but doors slamming and people walking the halls and talking all night. No consideration for others. I have a feeling it was some of the 5 sketchy people at the front entrance. These guys looked to be homeless, all with nasty clothes, matted hair and overall dirty. It took about 30 minutes to check in because of a computer problem (I was booked through my job, or I would have left) all the while these "homeless" guys were coming in and out of the door going into the hotel towards the rooms. I never did get my paperwork as I told the clerk I was tired of waiting, I had worked 12 hours and driven 3 that day just so I could get up in 5 hours. He said he would bring it to me when the computer came back up so I could sign it. I politely asked him to not disturb me due to not having long to sleep. Overall, from the looks of the nasty parking lot and the desk clerks, they are letting the town's homeless stay in a room or just don't care about the reputation of their hotel. All of the best amenities in the world isn't worth the fear of being robbed as you check in or the lack of sleep due to disrespectful bums. AVOID.

While it's a little difficult to track down on its little dead-end road, it's worth the hunt. Another place with pet-friendly rooms, I really liked the clean lobby. The breakfast was decent. Thanks for the biscuits and gravy!

Friendly staff, clean room, nice mattress and pillows. Nice choice of things for the breakfast they serve. It was quiet , got a good nice sleep. The one thing that bother my husband was the a/c was a little noisy.

Recently stayed here for a fishing trip and won't be back here on our future trips to Florence. Let's start with the ice machine, mold mold and mold. This ice goes into the chilled water at the breakfast buffet. The guest laundry was absolutely filthy, had to locate a laundromat. The room we had, had a gnat or fruit fly infestation. Told the front desk but nothing happened. The billing is a joke as well, one day in to the stay they billed us in full for the week, this was a first, and the general manager was not very helpful and said that's just how they do it, have never heard or seen this. Boat parking was not great but worked out. We will be back to Florence many more times as we had fell in love with North Alabama but we will not stay at the Quality Inn again. The Residence Inn by Marriott was a little more expensive but hands down is the better choice.

We chose the Quality Inn over the Comfort Inn across the street because it was about $10 cheaper. We always stay at Choice Hotels and they are somewhat similar. The price we paid for this hotel, we would have expected more. I booked online as we were traveling there the same day. When we arrived, I noticed the desk clerk out front talking to someone and followed us in. Can't say he was overjoyed we were there, but was polite and got us registered. The entrance needed cleaning up, sweeping debris off sidewalk, front doors needed some good windex and paper towels. As we got on the elevator, (very warm) there were signs posted on wall that the floor was wet and be careful. When we got to the second floor and the elevator door opened, there was a heavy duty fan blowing on the carpet, which appeared damp and the hallway was very warm. Maybe leaking around the ac vent in ceiling? The rooms were clean, appeared new carpet, fresh paint. King bed was comfortable with lots of pillows. The tub with shower head was low, so you had to duck under it to get wet. The next morning I went to dry my hair and the blowdryer didn't work. I went downstairs to front desk clerk and she gave me one in a box, not brand new, but it did work. She was very nice and helpful. Surprised no one else told them it didn't work, because it should have been replaced. We didn't eat the continental breakfast, so can't comment on that. All in all, not disappointed we stayed there, but if we were to go back to that city again, we would try the Comfort Inn.

We have been staying in Econo Lodge's, and they have just been slacking lately! We tried Quality Inn and was so happy that we did!! Very clean, great breakfast, free WiFi. The staff was very nice! We got a wonderful nights sleep.

I tried to find this hotel by my GPS at 12:00 am that I had called ahead for a reservation. It directed me to a very respectable looking funeral home each time. I just started wandering in larger circles and finally found it. I thought this was very amusing afterwards that maybe the finding the funeral home was supposed to be my destination ! Too funny. Other than that the hotel was good , bed was comfortable, people friendly, desk clerk was nice . All good.

We had no reservation but they had lots of vacant rooms. Rate was great, front desk clerk was friendly & pleasant, but the rooms look as though it has been forgotten by the chain it represents. Unoccupied room doors were open along the hallway as we proceeded to our spot....never seen THAT before! Room was neat, but old. Bathroom was clean, but not spotless....dirt built-up in corners, dust & cobwebs present....towels were not neatly folded...shower curtain was a joke. Towels & sheets felt as though they were old and worn....no crispness or thickness to them AT ALL. There is only so much you can do with patch and paint----this place needs a major overhaul. Just not a comfortable nights rest.

Ours was a Saturday night stay. Good rate for the area. Many restaurants close by. Loved the king size bed. While we didn't use the sleeper, the sofa portion was hard. We sat in bed and watched the large size flat screen TV. Didn't use the microfilm or mini frig. Did use the coffee maker the next morning. Shower/tub was large. The room was a little dated. We had baseboards missing in the bathroom. Hotel itself was quiet. Front desk staff very friendly and helpful. Will stay again when in the area.

Our room was infested with roaches and we had to pack up and leave the hotel at 11 pm . It was disgusting. Please don't stay here under any circumstances. Not a great area, lots of sketchy people walking around outside the hotel late into the evening and night. Bugs EVERYWHERE, literally have never seen so many cockroaches in one room in my entire life! Crawling out from behind the dresser, bed, bathroom, etc. It was like a scene from a horror movie. The worst part was that we didn't see them until almost 11 pm at night and so it was a huge inconvenience to find another hotel that late at night. The front desk clerk was not surprised at all to find out about our experience and kindly gave us a refund. Apparently he deals with the bug complaint quite often. DO NOT STAY HERE!!!!!

150 Etta Gray Drive Florence AL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of Regency Square Mall, Quality Inn Florence is within 2 miles (3 km) of Renaissance Tower. This 47-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In central Florence, the hotel is also close to Shoals Conference Center and Deibert Park.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All of Quality Inn Florence's 47 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are also available.


Property features

Guests staying at Quality Inn Florence enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Non Smoking (Recliner)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

55.0% of guests recommend this hotel

Total of 40 reviews