Nilhotel4.0 out of 5.0
Recent guest reviews
Well I was gonna rate this hotel a 2 or a 3.. for no real fault of theirs It was far from the town center where I had a conference and it irked me that I didn't research properly. After one day of 20 euro cab fares to and from the center, I figured out the bus/public transportation for 1.20 euro😉.. took about 30 minutes, but was fine Location of the hotel .. can't change that.. it's a nice airport hotel Attitude of the staff.. I was biased by some of the reviews on TA, but must say that the receiption as well as breakfast staff were brilliant..very helpful Since I was here for a conference.. I did visit some of the places wherey colleagues we're staying in the city center. One was in a very well located air BNB.. which they moved out of after 2 days since the air-conditioning wasn't working.. was priced a bit a cheaper than nilhotel The next place and another one were in the town center but really tiny rooms. One of them refused to switch the AC on since they had a policy of doing so only in July!!! After walking up two floors,my friend decided not to stay there and jump in with me instead That's when I appreciated Nilhotel. In comparison to some of the centrally located places, it's way bigger as well as better maintained and indeed a four star. Factor in the distance.. and u will like this place
When you enter the hotel it looks like a palads. I love the look and the staff is great. They seem to have a great bonding with each other and always approach guests with a smile. I will give the staff 5 stars for their professional approach and treatment of their guests. My room was 427 and I paid 135€ a night. I had towels for 2 persons but the roomservice staff removed the towels so I only had for 1 towel of each size which was very annoyong when I take a shower in the morning beforr work and again after gym. Other than that the thing that bothered me was the kitchen. I went to have food in their restaurent and just like everybody else I was seated with manners. The next thing they bring my plate along with a basket of bread. The bread was dry and hard as rock. I am very sure that the bread is being recycled from guests who have touched the same bread a thousand times. I asked for a new basket of bread, I actually said that I wiuld like “fresh” bread. I get the same dry and hard bread. It bothered me. When I went to the toilet I saw that they have a drawer of bread and that they throw the “good looking” leftovers of bread in there and pick up for new guests. I was a little disgusted to be honest and I wont eat there again. I lost my trust in the kitchen. For the 4 days I stayed, I only ate there once. There are nice cafeterias nearby ehere they serve fresh food. It’s such a shame when people like me travel on business and room service and food is essential in a hotel. The rooms, view, building and gym is great.
We booked this hotel for two nights, stayed a third and had a wonderful stay. The room was excellent, the staff helpful and got us to all the right places and our breakfast each morning was great. It definitely is a quiet hotel but with only a short walk and bus ride to the city center, it was well placed for us. The secure grounds and parking were a plus. We noticed it was close to the airport but we never heard a plane. There is a large grocery store two streets away and many places to eat in the same direction. When we come back to Florence next year we will definitely stay here.
Had a very pleasant stay. Hotel is immaculately clean, nice fresh look and staff were excellent, very helpful and professional. It is not so close to the sightseeing areas but the comfort and convenience of this hotel makes it worth. very helpful and professional. Very close to Airport.
Stayed here October 2017 as part of a tour group. Staff treated our tour group as if we were not paying customers due to the fact we were on a tour. Rooms are small and cramped and don't look anything like the advertised pictures! Hotel staff are extremely rude and unpleasant to deal with. Hotel rooms and halls smell like feet. I wouldn't recommend staying here to anyone.
This hotel is located in the western part of Florence and is a great location if you want to get out of town quickly in the morning to travel to your next destination. It was a quite location and the hotel had gates that were closed at a certain time so made you feel secure. Rooms were clean and modern and we were lucky to be on the first floor so we enjoyed a Balcony. The meal we had at the hotel was part of a tour we were on and was one of the better meals on our trip that was supplied. I cannot say the same about the breakfast the next day as there was limited choice and the eggs looked powdered.
Nice hotel with friendly staff and great rooms.But breakfast was a big disappointment in that the eggs were cold , the coffee out of the machine was cold. The selection of food was very limited. Plus it is a long way out of the city centre.
A very lovely hotel. Stayed one night only, while on tour. Supermarket and laundry in close vicinity and local eateries handy. 2k from the airport. Its 20 minutes by bus to the city centre. Enjoyed my stay here.
Nilhotel is a fair hotel for working stays. I spend around two months in the Florence at Nil and the overal experience has been positive. Rooms: clean and reasonably modern rooms. the only donwside is the shortage of electric sockets (2 per room, distant both from the bed). Facilities: the hotel has a small gym containing a fair choice of gym equipment. Restaurant: the restaurant quality is a bit below the hotel standard and most of the food is acceptable but almost each "pizzeria" can offer equal if not better meals. To be used only if strictly necessary. All other choices are to be preferred. Breakfast: medium rage of choice and quality. Some rotation among days and weeks would strongly be appreciated by client. Tip: water pressur on the last two floors (6° and 7°) is a bit lacking: ask for a room in one of the first floors.
The hotel is nice, clean and spacious rooms. Service is fine. But here is the bad thing, we visit the bar of the hotel for a light meal, I ask for the salmon sandwich, they run out of salmon, so we order 2 pizzas and 2 burgers. The pizzas were really bad, can tomato sauce and barley cheese on each, but the burgers were disgusting, I can't believe any respectable restaurant will serve this, the meat patty was the frozen type, ugly and without flavor, instead of chips or fries they gave us pop corn. And it was pricy for such a bad meal €54. It's unbelievable that you can't eat such bad things in Italy! The worst burger I have ever ate! I hope tomorrows breakfast improve, or I'll change my 3 points review for a 1 point review
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Fitness center
Located in Quartiere 5, Nilhotel is within a few miles (5 km) of popular sights such as Cathedral of Saint Mary of the Flower and Ponte Vecchio. This 246-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. Near the airport, it's also near Fortezza da Basso and Santa Maria Novella Basilica and Museum.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.
All of Nilhotel's 246 rooms are soundproofed and have an array of amenities, including minibars, free newspapers, and safes. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and bidets. Phones and desks are also standard.
Guests of Nilhotel enjoy a fitness center, free WiFi in public areas, and a conference center. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Reviews from Trip Advisor
75.0% of guests recommend this hotelTotal of 695 reviews