The sink was stopped up in day one and despite bringing it to the hotels attention 5days later still a plumbing problem. The maids halfway cleaned the room and left dirty dishes we used for breakfast in the room for over a day. They never replenished the coffee until prompted. The beds were uncomfortable and comfortable was cheap! This is more like a 2-3 star hotel and no where near a four. Don’t be stupid like us and go by the pictures because you will be disappointed. Oh and to make matters worst our flight was delayed so we missed our connection which in turn meant we could not arrive in Italy until next day. This hotel would not even offer a credit for the missed night!! If I had not paid in advance I would have cancelled in day one because of the poor customer service. Buyer beware!
LHP Hotel River & SPA places you in Santa Croce, within a leisurely stroll of popular sights such as Palazzo Vecchio and Uffizi Gallery. This 5-star hotel welcomes guests with 38 rooms and conveniences like a full-service spa, a 24-hour fitness center, and free in-room WiFi. It's connected to the airport in central Florence, and also a short walk from Piazza della Signoria and Ponte Vecchio.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Continental breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM.
All of LHP Hotel River & SPA's 38 rooms are soundproofed and have an array of amenities, including minibars, safes, and desks. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding.
Renovated in 2016, LHP Hotel River & SPA offers a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for EUR 36 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, laundry facilities, and a garden.
The sink was stopped up in day one and despite bringing it to the hotels attention 5days later still a plumbing problem. The maids halfway cleaned the room and left dirty dishes we used for breakfast in the room for over a day. They never replenished the coffee until prompted. The beds were uncomfortable and comfortable was cheap! This is more like a 2-3 star hotel and no where near a four. Don’t be stupid like us and go by the pictures because you will be disappointed. Oh and to make matters worst our flight was delayed so we missed our connection which in turn meant we could not arrive in Italy until next day. This hotel would not even offer a credit for the missed night!! If I had not paid in advance I would have cancelled in day one because of the poor customer service. Buyer beware!
