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Hotel Palazzuolo

2.0 out of 5.0

Recent guest reviews

Fine plaxe to stay. We arrived in Florence late and the hotel is still open for check in the night. the man behind the xounter didnt speak English, but that was not a real problem. Airconditioning, great shower, okay bed and room at the inner garden so quiet. the room felt a bit old but couldnt really complain, especially when you stay there for one night and arrive late.

Well first impression was it does not seem so safe, but after learning neighborhood, the place was quite comfy. We traveled all firenze by walking and it was so easy to turn back even at 2 after midnight and just drunk girls. They gave us the room which has its own key and enterence it made things easier. Breakfast was awful tough. Maybe it is common in eu to just coffee and cirials*(dunno if i wrote correct) but we left place almost hungry. Reception was funny and helpful. I wish you, have a good trip and best time :)

We booked our stay through a third party (as others mentioned in their reviews) so there wasn't much of a choice for us. Overall I would say the hotel was good for the price. The location is awesome and the gentlemen at the front desk during the day had great recommendations for places to eat as well as directions. Breakfast was minimal but my wife and I always had a cup of coffee and some cereal before we headed out for the day.

There was no sound-proofing at all and the floors were all tile, so sound really carried. Unfortunately we had a very rude family next to us who was up until after 1am being *very* loud. You could hear them all the way down the hall to the reception area. The staff did nothing and it took another hotel guest knocking on their door to ask them to quiet down. I personally had to do it the second and third night! This isn't the fault of the hotel, but I do wish they'd of taken some initiative and asked the loud family to quiet down after 11pm. I didn't feel like I should have to do it. The room was nicely configured. We had a handicap room so it was much larger and had hooks on the wall and a bench to store stuff. The bathroom was big and the water pressure was great. We had a little verandah with doors that opened up which was really beautiful. The beds were rock solid firm...enough to bruise my hip from side sleeping. I don't believe the tile floors were washed at any point. The black on the bottom of my socks was the proof (fresh socks in the morning, soiled before it was time to leave). The breakfast was a joke. First, it was never on time. Second, if you came down even 45 minutes after it had started, the food was all gone and no one was manning it to replenish. There was very little offered in the first place and only 4 tables to sit at. We never managed to get to eat there. Breakfast was advertised as 8am - 10am. We went down at 8 and were told "10 more minutes" - it was much longer and we had a reservation at 8:30am so we had to leave. We tried at 8:45am and there was NO food left and no one around to replenish. We gave up.

My cousin and I stayed here for 5D/4N and it was OK because of the location, which was near the Termini and is less than a kilometer away from the Duomo; basically, you just have to walk to reach all the places worth seeing for a short stay. We rented a room with a double bed and a shared bathroom. Thankfully, the bathroom was just beside our room. The problem here is that there is no heater in the bathroom so just imagine how hard it was to take a bath in winter. Here are more observations: there is no lift in this place so if you have a lot of baggages, better check other places. Our room was clean and comfortable enough, but it was very tiny so it was hard to move around. The bed was placed next to the wall so only one person has access to a night table. A good thing about the room is that there is a sink inside so you don't have to go to the shared bathroom just to brush your teeth. There was also a door leading to a beautiful veranda, but as it was wintertime during our stay, we weren't really able to relish it. The receptionists were kind to us, but out of the three receptionists we met during our stay, no one could speak english so it was hard to communicate. All in all, we were able to get a good sleep in this place, but there are other better hotels within the same price range that provided better comfort.

hotel location is very close to center, you can easily Access touristic places and public transportation. Hotel room is very basic, do not expect anything special, just bed and bathroom (even no carpet on the floor) , building is very old, and walls are very thin you can easily be disturb or awaked with any noise during night. price can be very attractive, just be aware that price is just for bed, nothing more.

Was not expecting much as we were planning to stay over for a night before leaving for Venice, turned out to be a pretty good experience. Hotel may be a bit difficult to find at first due to being amongst many other buildings and only having a big HOTEL sign outside. But we got a room which is really spacious for a simple hotel, a nice hot shower (we stayed in a hotel in Rome with very small water pressure just a day ago) and a comfortable bed. The hotel is convenient as the city centre is not that far away and the Train station is really near. Furthermore, there are shops around the hotel. The staff was really helpful and friendly as well. Overall a good experience and would consider going back if I'm returning to Florence.

This hotel was a disappointment, and we booked through The hotel was junky, the toilet in our room was broken for over 24 hours when we were there (and the staff did not rush to fix this or call someone until we were on our last night), and although our reservation said this hotel included breakfast, this was never offered. Since we booked through a 3rd party, we took their word that this hotel would be decent, and we were very disappointed. I think there are a lot better places to stay if you are visiting Florence.

The hotel is very near to the station, but quite difficult to find. Turn left out of the station, cross the road with tram lines, follow the road to the right and you will see the Boccaccio in front of you. Take the Via del Albero which is immediately to the right of the Boccaccio and this will bring you to the Via Palazzuolo. Turn left and the hotel is in front of you. The reception is up several stairs and there is no lift. We had a fair sized room with clean sheets and towels, but there was only a wardrobe, wooden table and chair. The ensuite is tiny and the shower is the smallest I have ever seen! The TV is small and has no programmes in English. Breakfast is very basic and comprises only cereal, croissants and bread. It is self service if all of the five tables have been used, you have to clear one to use as there are no staff on duty. Overall, a convenient position within walking distance of the main sites, but very basic.

Serviceable hotel well located two blocks from train station. Easy walk to most other services. Breakfast nothing to write home about. Be careful when you open doors to outside – lots of mosquito bites in our room. Don't rely on A/C. But, for the location and price – rated a three. Front desk was also very helpful. Located directly across from a parking garage which is a necessity if you are driving. Excelsior Garage - €26 per day.

Via Palazzuolo 71 Florence FI

Hotel highlights

  • Walking distance to Cathedral of Saint Mary of the Flower and Santa Maria Novella Basilica and Museum
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in Santa Maria Novella, Hotel Palazzuolo is a leisurely stroll from popular sights such as Cathedral of Saint Mary of the Flower and Santa Maria Novella Basilica and Museum. This 13-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk. Centrally located in Florence, the hotel is also a short walk from Florence Baptistery and San Lorenzo Church.


For your convenience, a buffet breakfast is served for a fee each morning from 8:00 AM to 10:00 AM.


Guests can enjoy satellite TV and stay connected with free WiFi. Hair dryers are also included.

Property features

At Hotel Palazzuolo, guests have access to free WiFi in public areas. Self parking is available for EUR 25 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage.

Room options

Economy Single Room, Shared Bathroom

Twin 1 | Sleeps 1

Double Room

Full 1 | Twin 2 | Sleeps 3

Triple Room

Full 1 | Twin 3 | Sleeps 4

Quadruple Room

Full 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

48.0% of guests recommend this hotel

Total of 248 reviews