Helvetia & Bristol Firenze – Starhotels Collezione

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Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Dinner served
Bar (on property)
Presidential Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe
Lobby
Couples treatment rooms, Turkish bath, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Dei Pescioni 2, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Piazza della Signoria
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Panoramic Suite

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Double or Twin Room (Helvetia)

8.8 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Heritage Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Deluxe Double Room (Bristol)

  • Sleeps 2
  • Free WiFi

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite Bristol

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Presidential Suite Bristol

  • City view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Junior Suite (Bristol)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Room, Connecting Rooms

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

Room (Cozy)

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Florence

Located in Historic Centre of Florence, Helvetia & Bristol Firenze – Starhotels Collezione is within a 5-minute walk of popular attractions such as Piazza di Santa Maria Novella and Arno River. This 89-room, 5-star hotel has conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi. It's connected to a rail/subway station in central Florence, and also a short walk from Cathedral of Santa Maria del Fiore and Ponte Vecchio.

What's nearby

  • Piazza della Repubblica - 2 min walk - 0.1 miles
  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Piazza della Signoria - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Ponte Vecchio - 6 min walk - 0.4 miles

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Caffè Gilli - ‬2 min walk
  • ‪Caffè Concerto Paszkowski - ‬2 min walk
  • ‪Caffè Strozzi - ‬1 min walk
  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪GIACOSA - ‬2 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

Guests staying at Helvetia & Bristol Firenze – Starhotels Collezione enjoy access to a full-service spa, a 24-hour gym, and a steam room. Parking is available for EUR 60 per day (EUR 60 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, free newspapers, and a terrace.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and bidets. Minibars, electric kettles, and safes are other standard amenities.
Recreational amenities at the hotel include a steam room and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Self parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bristol Winter Garden
  • Cibrèo Caffè
  • Cibrèo Ristorante

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in stairways (37 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1894
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 60 per pet, per stay
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number IT048017A1JJ5NDZ7I

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Frequently asked questions

Is free cancellation available at Helvetia & Bristol Firenze – Starhotels Collezione?

Helvetia & Bristol Firenze – Starhotels Collezione offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on Aug 2, 2026 start from $587, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Helvetia & Bristol Firenze – Starhotels Collezione?

This hotel is situated in Historic Centre of Florence within a 10-minute walk of Piazza di Santa Maria Novella, Cathedral of Santa Maria del Fiore, and Ponte Vecchio. You'll also find Uffizi Gallery and Arno River less than a mile away.

Is there parking available at Helvetia & Bristol Firenze – Starhotels Collezione?

Yes, valet parking is offered for EUR 60 per day and self parking is available for EUR 60 per day.

Is there a spa available at Helvetia & Bristol Firenze – Starhotels Collezione?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and couples treatments.

Does Helvetia & Bristol Firenze – Starhotels Collezione have luxury amenities?

Yes, guests can indulge in luxuries such as a steam room, an al fresco restaurant, and in-room massages at this hotel.

Does Helvetia & Bristol Firenze – Starhotels Collezione feature a casino at the property?

No, Helvetia & Bristol Firenze – Starhotels Collezione doesn't have a casino.

Is there an indoor pool at Helvetia & Bristol Firenze – Starhotels Collezione?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Helvetia & Bristol Firenze – Starhotels Collezione?

This boutique hotel offers many amenities for couples, including in-room massages as well as an al fresco restaurant and a bar/lounge.

Are there hot tubs at Helvetia & Bristol Firenze – Starhotels Collezione?

No, but this hotel does have a steam room.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a restaurant with a breakfast menu?

Yes, Helvetia & Bristol Firenze – Starhotels Collezione serves buffet breakfast for a surcharge each morning at Cibrèo Ristorante.

Does Helvetia & Bristol Firenze – Starhotels Collezione allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Helvetia & Bristol Firenze – Starhotels Collezione for a fee of EUR 60 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Helvetia & Bristol Firenze – Starhotels Collezione?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Helvetia & Bristol Firenze – Starhotels Collezione?

The closest major airport to Helvetia & Bristol Firenze – Starhotels Collezione is Florence Airport, Peretola (FLR), which is 4.4 mi away (27 minutes by car).

Are there rooms with balconies at Helvetia & Bristol Firenze – Starhotels Collezione?

No, you won't find guestrooms with balconies at Helvetia & Bristol Firenze – Starhotels Collezione.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Helvetia & Bristol Firenze – Starhotels Collezione.

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 395 out of 565 reviews
Rating 8 - Good. 118 out of 565 reviews
Rating 6 - Okay. 32 out of 565 reviews
Rating 4 - Poor. 13 out of 565 reviews
Rating 2 - Terrible. 7 out of 565 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel. Perfect location. Everything was spotlessly clean. The staff were so friendly and accommodating. The spa was out of this world. The breakfast had so much variety. Will definitely be staying there again.
Entrance
Winter Garden where breakfast takes place.
Winter Garden
Ham & mushroom omelette - delicious!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff , Location and room so beautiful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Excellent spa and restaurant. Excellent staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great staff willing to go the distance to offer us the better room available. Plus, they were sensitive enough to give us a complimentary gift since it was our honeymoon.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The nightly turndown service, front desk attentiveness, clean rooms, and wonderful doormen were all just wonderful.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was great and The room was amazing. Close walk to downtown dinning shopping!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Daniel

Everything was excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

manoz

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

january

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, property is gorgeous, you must try the spa. Marcus and Anna there were outstanding. Breakfast could have more warm options, and the rooms were a little on the small side but to be expected for a European property. Overall truly a 5 star property.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Virna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Florence

Amazing stay , best hotel in Florence. Super service , amazing location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great service, they really take good care of you here. The room was stunningly beautiful. If I ever come back to Florence, Id like to stay here again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ZORINA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay great location
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Chrysostomos

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
omg location !!! breakfast amazing ,, staff great ! the stay was beautiful ! will be back!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by the customer service and attention, location of hotel and the room and spa. We could not have been happier.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

JM

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and the best most amazing educated concierges ever!! Both of them!! Definitely worth to stay!!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Family of fove absolutely loves the property. The staf were genuinely the kindest and most helpful and the hotel was beautiful - we loved our adjoining suite / room for the kids - just perfect! And could not be a better location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow ! Amazing hotel

First class , would definitely recommend, great hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Julienne

Liked: Cleanliness, amenities, property conditions & facilities
We had the most wonderful seven night stay at the Helvetia and Bristol last week. From the moment we entered, we were treated so kindly. The entire staff, from front desk to housekeeping to doormen to restaurant staff, were so warm, friendly, and helpful. The rooms were spacious and gorgeous, and turndown service a delight each night, with slippers laid out for us and chocolates on our pillows. The location was central to everything. Truly, there is not a single negative thing I could say - this is a magical hotel. We’ll be back!
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

soudabeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and great location