Helvetia & Bristol Firenze – Starhotels Collezione

5.0 star property
Luxury hotel with a full-service spa connected to a rail/subway station in Florence

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Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Dinner served, Regional cuisine, alfresco dining
Lobby
Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe
Pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
Via Dei Pescioni 2, Florence, FI, 50123
  • Place, Ponte Vecchio
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Place, Uffizi Gallery
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Panoramic Suite

  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double or Twin Room (Helvetia)

8.6 out of 10
Excellent
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Heritage Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite Bristol

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

Presidential Suite Bristol

  • 1066 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Junior Suite (Bristol)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room, Connecting Rooms

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds

Room (Cozy)

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Florence

Located in Historic Centre of Florence, Helvetia & Bristol Firenze – Starhotels Collezione is within a 5-minute walk of Piazza di Santa Maria Novella and within 15 minutes of other popular attractions like Ponte Vecchio. This 89-room, 5-star hotel has conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi. It's connected to a rail/subway station in central Florence, and also a short walk from Cathedral of Santa Maria del Fiore and Uffizi Gallery.

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Ponte Vecchio - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Piazza del Duomo - 6 min walk - 0.4 miles
  • Uffizi Gallery - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Caffè Concerto Paszkowski - ‬2 min walk
  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪Hard Rock Cafe Florence - ‬2 min walk
  • ‪Colle Bereto - ‬1 min walk
  • ‪GIACOSA - ‬1 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

Luxury hotel with a full-service spa connected to a rail/subway station in Florence
Renovated in 2021, Helvetia & Bristol Firenze – Starhotels Collezione offers a full-service spa, a 24-hour gym, and free WiFi in public areas. Parking is available for EUR 60 per day (EUR 60 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free newspapers, a terrace, and laundry facilities.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and bidets. Minibars, electric kettles, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Self parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bristol Winter Garden
  • Cibrèo Caffè
  • Cibrèo Ristorante Cocktai

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in stairways (37 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1894
  • Fireplace in lobby
  • Renovated entire property - April 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 45 per pet, per stay
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 45 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number IT048017A1JJ5NDZ7I

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Frequently asked questions

Is free cancellation available at Helvetia & Bristol Firenze – Starhotels Collezione?

Helvetia & Bristol Firenze – Starhotels Collezione offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on Nov 15, 2025 start from $389.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Helvetia & Bristol Firenze – Starhotels Collezione?

This hotel is situated in Historic Centre of Florence within a 10-minute walk of Ponte Vecchio, Cathedral of Santa Maria del Fiore, and Uffizi Gallery. You'll also find Piazza di Santa Maria Novella and Piazza della Signoria less than a mile away.

Will I be able to park at Helvetia & Bristol Firenze – Starhotels Collezione?

Yes, valet parking is offered for EUR 60 per day.

Is there a spa available at Helvetia & Bristol Firenze – Starhotels Collezione?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, and couples treatments.

Does Helvetia & Bristol Firenze – Starhotels Collezione feature a casino at the property?

No, Helvetia & Bristol Firenze – Starhotels Collezione doesn't have a casino.

Is there an indoor pool at Helvetia & Bristol Firenze – Starhotels Collezione?

No, there is no indoor pool at this hotel.

Is Helvetia & Bristol Firenze – Starhotels Collezione a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as a bar and a restaurant with al fresco dining.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a hot tub?

No, there isn't a spa tub at this hotel.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a restaurant with a breakfast menu?

Yes, Helvetia & Bristol Firenze – Starhotels Collezione serves buffet breakfast for a surcharge each morning at Cibrèo Ristorante Cocktai.

Does Helvetia & Bristol Firenze – Starhotels Collezione allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Helvetia & Bristol Firenze – Starhotels Collezione for a fee of EUR 45 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Helvetia & Bristol Firenze – Starhotels Collezione?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Helvetia & Bristol Firenze – Starhotels Collezione?

The closest major airport to Helvetia & Bristol Firenze – Starhotels Collezione is Florence Airport, Peretola (FLR), which is 4.4 mi away (25 minutes by car).

Can I book a room with a balcony at Helvetia & Bristol Firenze – Starhotels Collezione?

No, you won't find guestrooms with balconies at Helvetia & Bristol Firenze – Starhotels Collezione.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Helvetia & Bristol Firenze – Starhotels Collezione.

Reviews

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 371 out of 539 reviews
Rating 8 - Good. 117 out of 539 reviews
Rating 6 - Okay. 32 out of 539 reviews
Rating 4 - Poor. 12 out of 539 reviews
Rating 2 - Terrible. 7 out of 539 reviews

Reviews

10/10 Excellent

J

Amazing hotel and the personal. Rxpecialiy the 2 consisted
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna, Rowville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This historic hotel is sheer opulence. The perfect location! Walking distance to beautiful cafes, bars and restaurants as well as every cultural stop and must see in Florence. The staff are kind and obliging, generous with their time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. I stay at 5 start hotels non stop and this was good. What made it good was amazing educated personal. Especially 2 concierges. All details on this hotel were good and beautiful
Stayed 3 nights in Jul 2025

10/10 Excellent

Virna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Florence

Amazing stay , best hotel in Florence. Super service , amazing location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ehab, Scottsdale

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Chrysostomos

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lesley

Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Stayed 1 night in May 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 class property
Stayed 1 night in May 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is next level top of the line! From the staff to the gorgeous rooms, spa with Roman bath, and the restaurant and bar. I would absolutely stay here again and can’t wait to go back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary Ellen

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

The hotel was extraordinary from check-in to check-out. The property itself was immaculate, the staff friendly, and the service superb.
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

We had a glorious stay. The staff are very friendly and made us feel at home. The guest room was opulent and well appointed. I can’t wait to go back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Staff was really good and the area is fantastic. Room had skylights but sadly no windows.
Stayed 3 nights in Mar 2025

10/10 Excellent

S B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Class and style

A repeat guest of this hotel, I’m impressed with the consistent quality and service. The location is ideal, the spa offers much relaxation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff. Property is kept in clean immaculate condition with a wonderful spa. Situated within walking distance of all major attractions. An ideal property to explore Florence and offers good relaxation facilities.
Stayed 3 nights in Feb 2025

10/10 Excellent

arjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

John, Brampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express how much i love this place. Perfectly licated but the staff makes it special. Attention to every detail. Our comfort and happiness is their forst priority. Will stay again without considering any ither property.
Stayed 2 nights in Feb 2025

10/10 Excellent

TONY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow ! Amazing hotel

First class , would definitely recommend, great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Florence.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hector

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location, we she my wife and 2 girls 7-9yrs old. The staff was excellent, th property was in a very good location. I’m definitely staying again.
Stayed 2 nights in Jan 2025