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Hotel Genzianella

Property class: 1

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Photo gallery for Hotel Genzianella

A hotel with a sign reading "HOTEL" above the entrance, a bicycle parked outside, and a storefront with a mannequin in the window.
A room with a piano, dining table with chairs, a television, and a radiator.
A long, narrow hallway with wooden doors and framed pictures on the walls. There are chairs and a potted plant along the left side.
A room with a wooden cabinet, a television on a stand, and a radiator.
A hotel room with a large bed, two bedside tables, a framed artwork above the bed, and wall-mounted light fixtures.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Cavour, 112, Florence, FI, 50129
  • Place, Piazza San Marco
    ‪8 min walk‬
  • Place, Gallery of the Academy of Florence
    ‪10 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Double or Twin Standard

A hotel room with a bed, a desk with a lamp, a chair, a window with curtains, and framed pictures on the wall.

Double or Twin Standard

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

A hotel room with a large bed, two bedside tables, a framed artwork above the bed, and wall-mounted light fixtures.

Triple Room

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Triple room with balcony

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Genzianella is within a mile (2 km) of popular sights such as Piazza del Duomo and Piazza di Santa Maria Novella. This 12-room hotel has in-room conveniences like refrigerators, coffee makers, and LCD TVs.

What's nearby

  • University of Florence - 8 min walk - 0.5 miles
  • Piazza San Marco - 8 min walk - 0.5 miles
  • Gallery of the Academy of Florence - 10 min walk - 0.6 miles
  • Cathedral of Santa Maria del Fiore - 16 min walk - 0.9 miles
  • Piazza di Santa Maria Novella - 16 min walk - 0.9 miles

Getting around

  • San Marco University Tram Stop - 9 min walk
  • Florence-Le Cure Station - 10 min walk
  • Florence Airport, Peretola (FLR) - 11 min drive

Restaurants

  • ‪Caffè Libertà - ‬4 min walk
  • ‪Antica Trattoria da Tito - ‬3 min walk
  • ‪Brunch Republic - ‬4 min walk
  • ‪Caffė Lietta - ‬1 min walk
  • ‪Pantarei - ‬7 min walk

About this property

Hotel Genzianella

Guests staying at Hotel Genzianella enjoy free WiFi in public areas, express check-in, and a vending machine. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and luggage storage.
Guests can expect free WiFi and 32-inch LCD TVs. Bathrooms have hair dryers, free toiletries, and bidets. Refrigerators, coffee makers, and safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 15 per day)
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 15 per day(656 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services.
Property Registration Number IT048017A12IAT73X6

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Genzianella

Genzianella Florence

Hotel Genzianella

Hotel Genzianella Florence

Hotel Genzianella Hotel

Hotel Genzianella Florence

Hotel Genzianella Hotel Florence

Frequently asked questions

What is there to do close to Hotel Genzianella?

This hotel is situated in Historic Centre of Florence within a short 16-minute walk of Piazza del Duomo and also 20 minutes on foot from Piazza di Santa Maria Novella. You'll also find Cathedral of Santa Maria del Fiore and Basilica of Santa Maria Novella less than a mile away.

Is parking available on site at Hotel Genzianella?

Yes, there is a garage.

Does Hotel Genzianella have a casino?

No, Hotel Genzianella doesn't have a casino.

Is there an indoor pool at Hotel Genzianella?

No, there is no indoor pool at this hotel.

Is Hotel Genzianella good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and free WiFi.

Does Hotel Genzianella have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Genzianella have a restaurant that serves breakfast?

No, Hotel Genzianella doesn't have a restaurant that serves breakfast.

Does Hotel Genzianella allow pets to stay free of charge?

Yes, pets stay free at Hotel Genzianella.

Does Hotel Genzianella have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Genzianella?

The closest major airport to Hotel Genzianella is Florence Airport, Peretola (FLR), which is 4.6 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hotel Genzianella?

Yes, some guestrooms at Hotel Genzianella offer a balcony and may feature city views.

Hotel Genzianella Reviews

Reviews

6.4
Rating 10 - Excellent. 17 out of 115 reviews
Rating 8 - Good. 25 out of 115 reviews
Rating 6 - Okay. 43 out of 115 reviews
Rating 4 - Poor. 18 out of 115 reviews
Rating 2 - Terrible. 12 out of 115 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is extremely nice and is knowledgeable
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mirna

Hotel was good , clean and everything is located like 1 mile away walking.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water pressure and AC. Super convenient but also not loud or crowded. Friendly staff.
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Hamid

Liked: Cleanliness, staff & service, amenities
The property was under construction. The area was good and very close to city center and supermarket. It was difficult to find the place on google map.
Stayed 3 nights in Oct 2023
Verified review

6/10 Okay

WOLFRAM

Disliked: Amenities
Staff nice, while property limited, no WIFI, limited vending products, no public transport, overall overprized for what's offered
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very acceptable, would be nice to have a shelf in the shower for soap and shampoo
Stayed 7 nights in Jun 2023
Verified review

6/10 Okay

Bede

Liked: Staff & service
Friendly staff, the elevator was 240 kilos max and showers were really bad. If it were a little cheaper, I’d have given it a 4.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.. walkable distance to the city center and most tourist spots you could think of, the staff are incredible accommodating and even let me in the room early like 2 hours before check in time... my only issue was the internet. I worked well in the hallways but would disconnect about half an hour after I’m in the hotel rooms. Also the elevator though it works well, it is quite small.. so if you’re a big party.. it may take you several trips to get everyone up. Other than that definitely worth it
Stayed 1 night in Jun 2024
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service
It is indeed an unusual property, a very old-fashioned, one-floor hotel on the third floor of a building which houses other businesses. For clients not accustomed to this type of family-run hotel, it can seem a bit unusual yet it common in many Italian cities.. The check-in is a man at a small desk, not a counter. There is then one corridor and the rooms. My room was very clean, quiet, very good air conditioning, great water pressure/shower, comfortable bed. The man at the desk, the proprietor was very nice and helpful. The building and facilities are old, to be clear. The location is at the edge of the historic center beyond Piazza San Marco, at Piazza Libertà, a well-car trafficked area. There are a few restaurants nearby. For clients wishing to stay in the more beautiful center, this hotel seems remote although is is only a 10-12 minute walk to Piazza Duomo on Via Cavour. It served my purposes of a 3-day stay for work. The wifi was typically weak but it functioned. The elevator is also old-fashioned, quite small, typical of old buildings in Italy In all, in spite of the slight strangeness of the place, it was a good stay with no problems. Thank you.
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

Monalisa Kilian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not get this hotel. Find something else

Horrible not clean no available pillows limited towels. Noise until 20:30 in our door. Employee building a closet right by our door from 15:00 to 20:30 shower head broken. Bathroom’s door broken. TV not working. No available water or drink. Smells horrible. It was not clean at all. Electric and plumbing exposed. Elevator not working. You need to go up 3 floors by stairs with luggage. When elevator working only one person or two to use. Very dirt building. Reception was not nice or helpful. But a lot of sorry all the time but not effective. Others Guest complaints about not haven’t water for shower. Terrible place I will recommend to be out of there. Oh overthere was a construction around the area (not hotel fault but nevertheless nothing is done to minimize a bit of situation or advise you of anything, well if can call it a hotel very badly managed by amateurs, if expressed your disappointment the receptionist will yelling at you and expressing intimidating words toward you, also there no way to take our luggage near to hotel after you find a parking yourselves and dragging your luggage about 200-300 meters away because parking around is not permit only to local residents. And the construction make unbearable and dangerous to yourselves. Immediately find another hotel is my recommendation
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Maggie

Liked: Staff & service
*
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

İdare eder

2 çift olarak farklı 2 odada kaldık. Bir oda duble diye geçiyordu. Diğeri ekonomi diye geçiyordu. İkisinde de küfler, tozlar çok yoğundu. Çalışanlar çat pat İngilizce konuşuyordu. Kötü değillerdi ama bize çok yardımları dokunmadı. Otelde sivrisinek sorunu vardı. Odamızda gece boyunca birsürü sivri vardı. Genel olarak aslında pek memnun kalmadık bu konaklamamızdan.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Aparecida Pereira

Liked: Cleanliness, staff & service
Localização boa, porém o hotel não parece hotel , entrada medonha, parecia que não existia , hall de entrada suja sem ninguém , aí no andar tem recepção , mocinha boazinha e atenciosa.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Maurizio

Liked: Cleanliness, staff & service
Personale gentile e struttura pulita.
Stayed 1 night in May 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Overall a very pleasant visit

Our stay was overall very pleasant. Only one complaint: the windows are old and leaky so the room is quite cold when it's not summer and the there is a lot of noise coming from the road just outside.
Stayed 4 nights in Apr 2022
Verified review

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A évité

Hôtel vieux pas très propre on as passé 4 nuit les draps n ont jamais était changé il faut attendre 20 min pour avoir de l eau chaude odeurs dans les serviettes pas chauffage Le petits déjeuner est servie la veille dans la chambre croissant emballé est madeleine
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly reception of the staff, made me feel like family.
Stayed 3 nights in May 2019
Verified review

6/10 Okay

Wynne

Disliked: Staff & service
El ascensor muy pequeño. La ubicacion no esta mal. Se puede ir andando. Parada de bus cerca. El personal un poco pasota
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
En la página se decía que se cobraría un impuesto de 2 euros por persona y por día y al momento de llegar se me cobro 3 euros, el encargado de la recepción eso si es muy amable. Por otro lado el wifi no llegaba en la habitación que me encontraba y las toallas no se cambiaban a diario. Pero en general por el precio esta muy bien ya que tiene baño privado y televisor. Además la ubicación esta bien.
Stayed 4 nights in Feb 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Hotel feo y alejado de todo.

No estuve en El Genzianella cuando llegamos estaba todo patas arriba, por lo que nos llevaron a otro al lado. Era normalito y estaba bastante alejado
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Easy 20 minute walk from train station and downtown
Stayed 3 nights in Sep 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A small old basic hotel in a walkable distance

The hotel is on the 3rd floor (a different hotel on the 2nd floor). You can either take the stairs of the tiniest lift I’ve ever seen in my life. If you’re travelling with suitcases or little kids with pushchair, you won’t fit in as you have to physically close the lift’s folding doors behind you. Bathroom I must say is a nightmare, the water was boiling (can’t change temperature) and the drain was blocked. I couldn’t tell anyone the following morning as there was no one at the reception. Location wise is good for backpackers, 10-15 minutes to Accademia Gallery on foot (on the same street).
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

It was a nice place in a good, decently central location. The wifi was not the best but other than that, a good stay!
Verified review

6/10 Okay

Silvana

Liked: Cleanliness

comodo ma spartano

hotel comodo per raggiungere il centro e visitare dunque la città, ma molto spartano. va dunque bene per chi è non è interessato a particolari conforts.
Stayed 2 nights in Jan 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, e o sr Giovani nos atendeu muito bem.
Stayed 2 nights in Jun 2017