- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
- Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
- Due to national regulations, cash transactions can't exceed EUR 2999.99 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Hotel Embassy
4.0 out of 5.0
4.0
out of 5
"Good!"
See all 15 reviews
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Recent guest reviews
Good hotel near train station. Rooms clean and good choices for breakfast. Staff helpful.Only complaint was bad smell in room never found out what it was.
Hotel location was excellent for exploring Florence. Wifi are hotel was weak. Enjoyed our stay very much
We enjoyed our stay at the Embassy Hotel. Breakfast was good, the rooms were comfortable and it is conveniently located near the train station.
We booked a room for 2 adults and 2 children ages of 12 and 14. The room was extremely small. With all our luggage in the room , there is no more space to move around. The bathroom is big but the faucet in the shower is useless with a ridiculous design. The ceiling is not well isolated so we could hear every movement of people up stair. The staffs are very nice and helpful, the breakfast is good, but we had to try not to go back to the room until we were ready to go to bed.
3 min from S.M.N stn. Clean and comfort room. Nice staffs. Good to stay.
Nice hotel, friendly staff, good location - overall good
hotel located near the train station. About 25 minute walk to Florence museum's and Ponte Vecchio. Hotel beds were very comfortable. We had four people in our room. The beds were in separate rooms, one queen size and two twin size with two available bathrooms. Overall very clean in room and outside. A bit noisy with the tram running past the front of the hotel all day long, but closing the doors helps.
Loved the lighting in our room!! Terrace was lovely. Close to everything, especially Termini!!
We were three persons in one room (with my son), and the room proved to be rather small. With a minimalistic decor, the room lacked personality. Otherwise, excellent breakfast, nice staff.
Hotel was in great location near the train station and downtown museums and attractions. Clean rooms and helpful staff. Most importantly, we accidentally left an iPod Touch behind in the room and the hotel staff not only found it, but arranged to have it sent back to us in the USA. Couldn't ask for more.
The Embassy's close proximity to the Santa Maria Novella train station is a big plus for me and my family because we used the train frequently. That being said, the noise from the cable car-like buses that traveled the street outside our room was loud. The staff seemed friendly and helpful. The breakfast was not as good as the breakfast from the Porta Faenza, where we stayed last year. They could supply guests with thicker pillows but I guess that is par for the course over there. They only give you one room key, which is not very smart. I believe the location of this hotel is its biggest asset.
Nice room and friendly staff that takes the extra steps to ensure you have an enjoyable stay. Good location near train station once you get your bearings. Great breakfast. Downside: wasn't obvious how to exit in an emergency. We could not locate any stairs (just an elevator) to our floor in the new building.
Friendly and helpful staff! Nice-looking, cute, comfy and clean rooms. Good location. Breakfast was delicious! I have no complaints whatsoever. Great place.
Very comfortable and relaxing after all day at the convention center
The hotel is in a good location, just 2 blocks from the left-hand exit as you leave the main train station. It is very clean, well appointed rooms, good prices and friendly professional staff. The breakfast is very good as well. Better than some 5-stars we stayed in during our trip to Italy. Also within easy walking distance to the central market streets and many other attractions.
Hotel highlights
- Walking distance to Cathedral of Saint Mary of the Flower and Santa Maria Novella Basilica and Museum
- Free WiFi in rooms and public areas
- Bar/lounge
- Concierge services
Located in Santa Maria Novella, Hotel Embassy is within a 10-minute walk of popular sights such as Santa Maria Novella Basilica and Museum and Fortezza da Basso. This 38-room, 4-star hotel has a bar/lounge and 24-hour room service, along with free in-room WiFi. Cathedral of Saint Mary of the Flower and Florence Baptistery are also a short walk from this Florence hotel.
Dining
Start your day off with breakfast, available for a fee. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
Rooms
All of Hotel Embassy's 38 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. Guests can enjoy LCD TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Desks are also standard.
Property features
Hotel Embassy features free WiFi in public areas, a meeting room, and express check-in. Self parking is offered for EUR 15 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.
Guest reviews for Hotel Embassy
nice hotel
Everyone
Good hotel near train station. Rooms clean and good choices for breakfast. Staff helpful.Only complaint was bad smell in room never found out what it was.
Everyone
Hotel location was excellent for exploring Florence. Wifi are hotel was weak. Enjoyed our stay very much
conveniently located near the train station
Families
We enjoyed our stay at the Embassy Hotel. Breakfast was good, the rooms were comfortable and it is conveniently located near the train station.
tiny room
Families
We booked a room for 2 adults and 2 children ages of 12 and 14. The room was extremely small. With all our luggage in the room , there is no more space to move around. The bathroom is big but the faucet in the shower is useless with a ridiculous design. The ceiling is not well isolated so we could hear every movement of people up stair. The staffs are very nice and helpful, the breakfast is good, but we had to try not to go back to the room until we were ready to go to bed.
perfect location and good staffs.
Couples
3 min from S.M.N stn. Clean and comfort room. Nice staffs. Good to stay.
nice
BusinessTravelers
Nice hotel, friendly staff, good location - overall good
very comfortable room
Families
hotel located near the train station. About 25 minute walk to Florence museum's and Ponte Vecchio. Hotel beds were very comfortable. We had four people in our room. The beds were in separate rooms, one queen size and two twin size with two available bathrooms. Overall very clean in room and outside. A bit noisy with the tram running past the front of the hotel all day long, but closing the doors helps.
excellent overnight stay
Couples
Loved the lighting in our room!! Terrace was lovely. Close to everything, especially Termini!!
family trip
Families
We were three persons in one room (with my son), and the room proved to be rather small. With a minimalistic decor, the room lacked personality. Otherwise, excellent breakfast, nice staff.
near termini
Families
Hotel was in great location near the train station and downtown museums and attractions. Clean rooms and helpful staff. Most importantly, we accidentally left an iPod Touch behind in the room and the hotel staff not only found it, but arranged to have it sent back to us in the USA. Couldn't ask for more.
