I’ve never left a hotel review, but felt compelled after this experience.
Positives: the staff here are truly warm and welcoming. Their friendliness is the highlight of this property.
Unfortunately, the condition of the rooms does not reflect the quality of the staff.
-The rooms are in desperate need of updating. Cracks in the bathroom sink and floor made the space look and feel dirty.
-Ants were in the bathroom upon arrival. At first it seemed minor, but second night, they were on my bed. After waiting 10 minutes for someone to “look” at the issue, I finally requested and received a new room.
-The second room had a better TV, showing that not all rooms are equal, but it lacked a luggage rack (bolted to the wall). Unfortunately, I woke up to a large roach near my bag the next morning.
-Mold in the shower triggered a mild asthma attack.
-More bugs appeared on my bed and nightstand the final night.
-I also found loose hair on the bedding (not mine).
-Breakfast could have been good, but everything was cold despite being in hot pans.
-Towels were consistently an issue, with waits ranging from 15 minutes to an hour.
Expedia gave a small credit and tried to get a refund from the hotel, but stopped after 24 hours.
Overall, while the price may be lower than other options, the discomfort, bugs, and lack of cleanliness made the stay unpleasant. If you’re used to clean, comfortable accommodations, I would not recommend this property—the low cost simply isn’t worth it.