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Riad Norma

3.5 star property

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Photo gallery for Riad Norma

Building design
Terrace/patio
Interior
Garden
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
16 Derb Sornas, Quarter ZIAT, Fes, Medina, 30000
  • Place, Blue Gate
    ‪10 min walk‬
  • Place, Place Bou Jeloud
    ‪11 min walk‬
  • Place, Zaouia Sidi Ahmed Tijani
    ‪13 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪29 min drive‬

Room options

View all photos for Royal Double Room (NORMA)

Royal Double Room (NORMA) | Premium bedding, in-room safe, blackout drapes, free WiFi

Royal Double Room (NORMA)

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Duplex (CARMEN)

Standard Duplex (CARMEN) | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Duplex (CARMEN)

  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Royal Room (TOSCA)

Royal Room (TOSCA) | Premium bedding, in-room safe, blackout drapes, free WiFi

Royal Room (TOSCA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room

Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Room

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Double Room (LUCIA)

Double Room (LUCIA) | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room (LUCIA)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (MANON)

Double Room (MANON) | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room (MANON)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Fes

Located in Fes El Bali, Riad Norma is adjacent to Glaoui Palace and a short stroll from Kassr Annoujoum Ducci Foundation. This 6-room, 3.5-star riad has conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.
View more Riads in FesOpens in a new window

What's nearby

  • Dar Batha Museum - 8 min walk - 0.5 miles
  • Blue Gate - 10 min walk - 0.6 miles
  • Place Bou Jeloud - 11 min walk - 0.6 miles
  • University of Al Quaraouiyine - 13 min walk - 0.7 miles
  • Zaouia Sidi Ahmed Tijani - 13 min walk - 0.7 miles

Getting around

  • Fes Station - 9 min drive
  • Fes (FEZ-Saiss) - 30 min drive

Restaurants

  • ‪cafe rsif - ‬12 min walk
  • ‪Palais La Médina - ‬14 min walk
  • ‪Cafe Mounia - ‬11 min walk
  • ‪Dar Hammad - ‬11 min walk
  • ‪The Ruined Garden - ‬10 min walk

About this property

Riad Norma

Guests staying at Riad Norma enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is MAD 50 per night, or you can take advantage of the airport shuttle (available 24 hours) for MAD 200 per room one-way. The front desk has multilingual staff that can help with luggage storage, concierge services, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a library.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Safes are also standard.
Recreational amenities at the riad include an outdoor pool.

Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include a yukata (Japanese robe).

Similar properties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to 10:00 AM; MAD 50 per night; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free shopping center shuttle
  • Secured, covered self parking on site (MAD 50 per night)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Built in 1938
  • Fireplace in lobby
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 12

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MAD 400.0 per night
  • This property doesn't allow children 12 and younger (only guests older than 12 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 23.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: MAD 200 (one-way)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MAD 200 per room (one-way)
  • Covered self parking fee: MAD 50 per night (in/out privileges)
  • Nearby parking fee: MAD 50 per night (656 ft away; open 6:00 AM to 10:00 AM)
  • Rollaway bed fee: MAD 400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: noon
  • Check-out: 10:30 AM
  • Minimum check-in age: 12
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Riad Norma Fes
Riad Norma
Norma Fes
Riad Norma Hotel Fes
Riad Norma Fes
Riad Norma Riad
Riad Norma Riad Fes

Frequently asked questions

Are free cancellation options available at Riad Norma?

Riad Norma provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do around Riad Norma?

This riad is situated in Fes El Bali, just steps from Glaoui Palace. You'll also find Bou Inania Madrasa and Blue Gate less than a mile away.

Will I be able to park at Riad Norma?

Yes, secured parking is offered for MAD 50 per night with in/out privileges.

Does Riad Norma include a casino?

No, Riad Norma doesn't have a casino.

Is there an indoor pool at Riad Norma?

No, this riad doesn't have an indoor pool; however, there is an outdoor pool.

Is Riad Norma a good place to stay for couples?

Amenities that appeal to couples at this riad include premium bedding, bathrobes, and slippers.

Are there hot tubs at Riad Norma?

No, there isn't a spa tub at this riad.

Does Riad Norma have a restaurant with a breakfast menu?

Yes, Riad Norma serves free continental breakfast each morning from its cafe.

Does Riad Norma allow pets to stay free of charge?

No, pets and service animals aren't allowed at Riad Norma.

Are there connecting rooms at Riad Norma?

No, there aren't connecting guestrooms at this riad.

How close is the airport from Riad Norma?

The closest major airport to Riad Norma is Fes (FEZ-Saiss), which is 11.3 mi away (30 minutes by car).

Can I book a room with a balcony at Riad Norma?

No, you won't find guestrooms with balconies at Riad Norma.

Riad Norma Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 41 out of 46 reviews
Rating 8 - Good. 5 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kaya

Liked: Cleanliness, staff & service, amenities
Kind staff, beautifully restored riad from the 14th century.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

LUIZ H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente local, recomendo!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Marvelous!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alvaro

Super friendly staff, the room super clean and beautiful design. Definitely recommend it for the price and quality.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Nogol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yousef has been wonderful towards us. He is a great host. Lovely breakfast, good location, clean and kind people. The location is key here, if you get spot too deep you would have to carry your own luggage up and down the streets. Norma has a great location near the gate
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ruth Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very clean, personable, the owner and staff seemed to enjoy their job. So fun and relaxing. Excellent choice
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Amazing

This is the most beautiful riad we have ever seen. We stayed in the Aida Suite on the first floor. Monique and Younas welcomed us and were amazing hosts and to great care to ensure our stay was perfect! It was hard to leave such a beautiful place!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Amazing

This is the most beautiful riad we have ever seen. We stayed on the first floor. We were welcomed warmly and our amazing hosts took great care to ensure our stay was perfect! It was hard to leave such a beautiful Riad!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Oasis

Staying at Riad Norma was a wonder experience. Monique the owner was very kind; gave us great local information and made us extremely welcome. The cleanliness and comfort of the room was impeccable. Riad Norma is in a great location and the pool is a great way to cool off after a hot day exploring. Wine and beer is also available and can be hard to find in other locations. I highly recommend staying at this Riad
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Thiago Menezes Mota

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel I recall ever staying. It's a riad, not really a hotel. It's an Arab version of a Spanish villa, with a beautiful courtyard and garden inside the property. There are only 6 rooms, and each of them is flawlessly well maintained. The staff is also small but everybody consistently interacts with you. Monique, the owner, is a welcoming French lady who welcomes you like no other place. The place went through extensive renovation a while ago but maintenance is so good that it still looks new. It has heat pumps and AC, an amazing breakfast, and a fantastic rooftop with a great 360-degree view. Location-wise, it is right in the medina, but literally 150 m from one of the Babs (external gates). This place is highly recommendable.
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had only three guests when I was there. I was welcomed with hot tea and a chat outside at a table by the pool. He gave me a map and marked eating and shopping locations. The two cats are beautiful :) I was able to have my laundry washed, and got the included breakfast on one morning. Google maps works fine with this hotel's location. My tours were able to pick me up at the medina's gate called "Bab Ziat", which is about 1 block walk. There is a bench there so you can wait for your tour vehicle, and a friendly orange cat. The hotel has a locked door you buz in for. My room #3 had working AC and hot water. The bathroom was all the way up come precarious stairs inside my hotel room, but had a full round tub. Everything worked fine, but be careful walking up those stairs in the middle of the night! There are lights and hand rails. The Wifi worked fine. The building is beautiful and the courtyard is a fine place to sit after a long day's tour.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien atendidos.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour fantastique

Séjour fantastique au Riad Norma. La qualité de l'accueil et la bienveillance de l'hôtesse y font beaucoup ! Petit déjeuneur extra qui permet de préparer une bonne journée de découverte des petites rues et des souks de la Medina.
Stayed 5 nights in May 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great. Excellent staff who helped with tours, guides, bus tickets and ordering pizza. We felt like princesses in this beautiful riad. We got upgraded to a bigger room for free. Breakfast was yummy and comfortable beds. Good heating in January. Loved it!
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This riad is exquisite! You can feel and see the love that was put into it, and it is a real place of comfort and rest. The staff are wonderful - always with a smile and ready to help make your time in Fes fantastic. I highly recommend this location.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, Monique, the owner, has a great taste in furniture and interior of the villa. The breakfast was awesome. But what we were most touched by was her kindness and great hospitality. She was so kind to help us find our lost item and even accompanied us to the police. The hotel staffs were all friendly and helpful as well to get reservations or give directions for us. Staying here was definitely made our stay in the city. Highly recommended.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Maria A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrivel

Riad incrível, lindo, pessoal atencioso, cortês, simpático, café ótimo, amei!! ,
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unser Aufenthalt im Riad Norma war sehr gut und das Team ist sehr freundlich, willkommenheissend und zuvorkommend. Wir fühlten uns sehr Wohl und würden das Riad von herzen empfehlen.
Stayed 5 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très chaudement recommandé.

Riad familial admirablement rénové. Accueil de MONIQUE, la propriétaire, absolument délicieux. Chambre Norma digne des mille et une nuits. Jardin très agréable au milieu des orangers.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Yuxuan

Liked: Cleanliness, staff & service

Overall satisfactory experience.

My review could be slightly biased since I'm judging from an international perspective without an understanding of the Moroccan local standards. Pros : Friendly staff, stunning garden, perfect location in the Medina with easy access to an exit to get a cab. Cons: Insufficient and out-dated room facilities. In my specific room there was no drainage on the bathroom floor which resulted in me wiping off the water for 5 min every morning after shower. Given the price I paid in a low season, I also expected better room services which turned out to be mediocre.
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming, authentic, and unique. Riad Norma exceeded all of our expectations and was a pleasure to stay at. I would definitely recommend this Riad to family and friends and hope to be back some day.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
オーナーさんもスタッフの方々もとても親切で楽しく素敵な時間を過ごすことができました。メディナ中心部からは外れていますが、散策に特に不便な点はなく、こちらを選んで良かったと思っています。
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly pretty hotel!! Interior decoration, potyery, furnishings are so beautiful and worth looking once. The location is not so far from downtown Fes, around 10 minutes walking. The owner and staff are so kind tjat you can beg them advice how to enjoy Fes.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad, with very friendly and personalised service.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow, wow, wow!

One of the most beautiful, stunning boutique hotels I have ever stayed in. Gorgeous Riad loving restored to its Imperial Palace era by the owner Monique. Monique is a treasure along with her staff, welcoming guests like long lost family. She parts solo guests for dinners and outings like extended family meeting for the first time. Breakfast is fabulous, and although she no longer serves dinner, Monique has a full wine cellar of both French and Moroccan wines which you can buy by the glass or bottle. Close to Bab (gate) Ziat it is easy to come and go by taxi without getting lost in the denser parts of the Medina. My highest recommendation!
Stayed 3 nights in Sep 2018