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Palais Sheherazade & Spa

5.0 out of 5.0

Recent guest reviews

We have never felt so good in a luxury hotel. This palace is a real home away from home where we were greeted very warmly. The decor is spectacular and the suite was so beautiful we decided to spend one more day in Fez. The restaurant is the best in town and the beautiful patio is very romantic. The spa is a gem.

I stayed here for two nights with my family of 6 people total. When we arrived we were told the original rooms I booked is not available, so we got ‘upgraded’ to a better room. Very soon we realize the hotel is incredibly understaffed, the reception, restaurant and all services are very slow. Most of the public facility is not ready to be used, the jacuzzi is broken and all the lights at the public area are turned off. It feels like a run down place that’s trying hard to survive. One of the rooms we got upgraded to, has a broken TV remote with leaking battery, clogged bathtub, and a shower head too short to reach the holder (see picture). Seems that no one has stayed in the room for a long time. We had to use towels to strap it on, and the hotel management said they didn’t realize this happened. Pros: Beautiful facade and courtyard Friendly staff Good breakfast Great location to the Médina Parking Cons: Slow and poor service Broken and badly maintained facility Most staff doesn’t speak English Unstable WiFi that doesn’t work sometimes Weird vibe

My husband and I stayed for 4 nights to celebrate a significant birthday and it is a great hotel. The location is perfect, easy to walk to the medina and still accessible by car. We ate in the restaurant on the first night and the food was excellent, we only had one meal that surpassed this one at Dar Roumana. The service was also excellent. We had a spa treatment each which although expensive was worth it, my skin has never felt so soft. The hotel arranged a guide to show us around Fes and the medina, and he was so good we arranged for him to take us the following day to Volubilis and Meknes. Will definitely be staying here next time we come to Fes.

i celebrate my birthday yesterday in LES JARDINS DE SHEHRAZADE RESTAURANT . we were 12 person , it was a seccess from the welcom cocktail until the birthday cake , that was realy amazing ; the service was perfect , and all the staff was frindly and kind . i recommand this beautiful palace .

we eat in several good restaurant . but les jardins de shehrazade is the best in fes . we really appreciate your classic dishes and creation . we also appreciate the service and the attention to every detail in the restaurant . congratulation for the chef and all the team.

The service of Amal & Meriam of the front desk was friendly & professional; they always answered questions we had with a smile. The location is perfect - inside the medina but not in too deep.. close to one of the gates. The rooftop terrace is perfect for lounging after a long day of exploring the city. One can even have breakfast delivered up in the terrace. (View is amazing) The breakfast served is more than enough to get one going on a long walking adventure... eggs, fruits, carbs, jams, honey, more carbs, mint tea, freshly squeezed orange juice, coffee.... Our room was spacious with a huge comfy sofa and table. Floors were clean. Two queen beds are very comfortable. Sheets were clean and fresh with good thread count. Huge towels made my day. Robes are a plus. I love the size of the shower area. Rain shower is perfect. Wifi is strong inside the room; no wifi outside our room. Didn't use the pool, but saw others enjoying it. The palais itself is magnificent. So beautiful. Special thanks to Mohammed and the director of food services, Bater (?).

We loved the impressive architecture of this breath taking palace. The decor's beauty is a delight for senses with incredibly sophisticated details everywhere. We could not be happier with our very chic and comfortable suite. The spa is marvelous with the most beautiful pool in Morocco. The restaurant is a Must Do if you want to experience the real moroccan fine gastronomy.

This is my new favorite 5 star hotel, nothing is impossible in this marvelous oriental palace!!! The food is amazing and the service is very courteous. The suite was huge with a grand oriental decor and a splendid luxurious bathroom. The breakfast was excellent and the couscous is the best I had in Morocco. The pools are marvelous and the spa is splendid!!! Nothing compares to this oasis!!!

I have traveled a lot in my career but this palace is just one step ahead of everything I got to visit. The service is flawless, the comfort is exceptional, the grand classic architecture is mind-blowing and the restaurant is fantastic. The senior suites are extremely luxurious, really loved the bathroom's Jacuzzi. The pools and spa are extremely beautiful. I will come back.

Definitely my favorite destination palace in Morocco. This historical marvel is a one of a kind masterfully restored and magnificently designed with a tremendous comfort. The food was the tastiest I experienced in Morocco. the awarded spa definitely lives up to its reputation.

23 Arsat Beniss Douh, Medina Fes

Hotel highlights

  • Close to Medersa Bou-Inania and University of Al-Karaouine
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Fes El Bali, Palais Sheherazade & Spa is within a mile (2 km) of popular sights such as Medersa Bou-Inania and University of Al-Karaouine. This 24-room, 5-star riad has conveniences like a full-service spa, an outdoor pool, and an indoor pool. It's in the historical district and also a short walk from Der Batha Museum and Blue Gate.


Dining

Free breakfast is included with your stay. Enjoy dining at one of 2 onsite restaurants including Gastronomique marocain, which specializes in Moroccan cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the riad and get a beverage at the bar/lounge or coffee shop/café.


Rooms

Palais Sheherazade & Spa's 24 rooms are individually decorated and provide minibars, free bottled water, and safes. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in Frette Italian sheets and bathrooms offer hair dryers and designer toiletries. Phones and desks are other standard amenities.


Property features

At Palais Sheherazade & Spa, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's extended parking for a fee and a train station shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury riad include a steam room, a rooftop terrace, and free WiFi in public areas.

Room options

Senior Suite

Full 2 | Sleeps 4

Ambassador Suite

Full 2 | Sleeps 4

Suite Vizir

Full 2 | Sleeps 4

Royal Suite

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 654 reviews