Palais Sheherazade & Spa

5.0 star property
Luxury riad with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Palais Sheherazade & Spa

Indoor pool, outdoor pool
Interior
Ambassador Suite | 1 bedroom, Frette Italian sheets, premium bedding, minibar
2 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Ambassador Suite | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking available
  • Spa
  • Room service

Explore the area

Map
23 Arsat Beniss Douh, Medina, Fes, 30200
  • Blue Gate
    ‪8 min walk‬
  • Place Bou Jeloud
    ‪10 min walk‬
  • Zaouia Sidi Ahmed Tijani
    ‪13 min walk‬
  • Fes (FEZ-Saiss)
    ‪20 min drive‬

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Room options

Senior Suite

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite Vizir

  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

Ambassador Suite

  • 592 sq ft
  • Sleeps 4
  • 2 Double Beds

Royal Suite

  • 1022 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 323 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Fes

Located in Fes El Bali, Palais Sheherazade & Spa is within a 10-minute stroll of sights such as Glaoui Palace and Dar Batha Museum. This 5-star riad has 24 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Blue Gate - 8 min walk - 0.5 miles
  • Place Bou Jeloud - 10 min walk - 0.5 miles
  • University of Al Quaraouiyine - 13 min walk - 0.7 miles
  • Zaouia Sidi Ahmed Tijani - 13 min walk - 0.7 miles
  • Borj Fez Mall - 3 min drive - 1.4 miles

Getting around

  • Fes Station - 9 min drive
  • Fes (FEZ-Saiss) - 31 min drive

Restaurants

  • ‪Le Tarbouche - ‬11 min walk
  • ‪Fondouk Bazaar - ‬12 min walk
  • ‪The Ruined Garden - ‬7 min walk
  • ‪Chez Rachid - ‬8 min walk
  • ‪Cinema Café - ‬7 min walk

About this property

Palais Sheherazade & Spa

Luxury riad with 2 restaurants and a full-service spa
At Palais Sheherazade & Spa, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. If you drive, self parking is MAD 20 per day, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury riad include a steam room, a rooftop terrace, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and bathrooms offer hair dryers and designer toiletries. Minibars, safes, and phones are also available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room.
Guests can indulge in a pampering treatment at the riad's full-service spa, Spa Anne Semonin. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Arabic, English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • Roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Self parking on site (MAD 20 per day)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gastronomique marocain
  • Restaurant panoramique

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: MAD 400.00
  • New Year's Eve (December 31) Gala Dinner per adult: MAD 1200
  • New Year's Eve (December 31) Gala Dinner per child: MAD 600 (up to 12 years old)
  • A tax is imposed by the city: MAD 41.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MAD 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 1:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the riad at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Palais Sheherazade
Palais Sheherazade Fes
Palais Sheherazade Hotel
Palais Sheherazade Hotel Fes
Riad Sheherazade Fes
Riad Sheherazade Hotel Fes
Palais Sheherazade & Spa Fes
Palais Sheherazade & Spa Riad
Palais Sheherazade & Spa Riad Fes

Frequently asked questions

Is a free cancellation option available at Palais Sheherazade & Spa?

Palais Sheherazade & Spa provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do close to Palais Sheherazade & Spa?

This riad is situated in Fes El Bali, just steps from Dar Batha Museum, and within a 10-minute walk of Bou Inania Madrasa and Blue Gate. You'll also find Place Bou Jeloud and Kairaouine Mosque less than a mile away.

Is parking available on site at Palais Sheherazade & Spa?

Yes, parking is offered for MAD 20 per day.

Is there a spa at Palais Sheherazade & Spa?

Spa Anne Semonin is the riad's spa and services include hot stone massages, sports massages, body wraps, and aromatherapy.

Does Palais Sheherazade & Spa feature a casino on the premises?

No, Palais Sheherazade & Spa doesn't have a casino.

Is there an indoor pool at Palais Sheherazade & Spa?

Yes, this riad has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Palais Sheherazade & Spa?

This boutique riad offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 2 restaurants.

Does Palais Sheherazade & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this riad.

Does Palais Sheherazade & Spa have a restaurant with a breakfast menu?

Yes, Palais Sheherazade & Spa has 2 restaurants, and serves free continental breakfast each morning.

Does Palais Sheherazade & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Palais Sheherazade & Spa.

Are there connecting rooms at Palais Sheherazade & Spa?

Yes, you can book connecting guestrooms at this riad for your group or family vacation.

What is the closest airport to Palais Sheherazade & Spa?

The closest major airport to Palais Sheherazade & Spa is Fes (FEZ-Saiss), which is 10.2 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Palais Sheherazade & Spa?

No, there aren't any accommodations with balconies at Palais Sheherazade & Spa.

Palais Sheherazade & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 87 out of 177 reviews
Rating 8 - Good. 35 out of 177 reviews
Rating 6 - Okay. 23 out of 177 reviews
Rating 4 - Poor. 17 out of 177 reviews
Rating 2 - Terrible. 15 out of 177 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.
Stayed 3 nights in Jan 2025

4/10 Poor

Talha

Stayed 2 nights in Aug 2024

6/10 Okay

Sarita

Traveled with family
Liked: Cleanliness, amenities
This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.
Stayed 2 nights in Dec 2024

8/10 Good

Iffat

Stayed 1 night in Dec 2024

10/10 Excellent

Shabana

Stayed 2 nights in Oct 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building , mosaic , tiles etc
Stayed 3 nights in Oct 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Truly this is a gem in Morocco!
Stayed 3 nights in Aug 2024

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a treasure!
Stayed 3 nights in Aug 2024

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing.
Stayed 2 nights in Aug 2024

8/10 Good

Mursheda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone’s is super helpful and nice!! This is a perfect place to stay, it’s right next to the Medina!! I’ll be coming back soon! :) just wish I had more time to enjoy all the perks of this hotel!!
Stayed 2 nights in May 2024

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
Stayed 1 night in Nov 2023

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 3 nights in Sep 2023

2/10 Terrible

Zineb

Disliked: Staff & service
Stayed 1 night in Apr 2023

6/10 Okay

Alanna

Disliked: Staff & service
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would go back in a heartbeat! Great place!

The stay here was an amazing experience. The staff are kind and helpful.The food was sooo good and their house wine was perfect with the meals! The pools felt great after long hot days, the patio with the desert breeze was wonderful at night. The internet worked in public areas but we didn’t mind because it was so pleasant to just sit and enjoy the ambience. Rooms are clean and air conditioned. Just be aware the portions of food are so large you’ll be stuffed!
Stayed 1 night in May 2022

8/10 Good

Su

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

sudhir

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Imad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort

It’s just ok

The hotel is unique in the sense that it’s an old palace. But because it was original, things were a bit dated. The restaurant area was nice but the food was overpriced and was just ok. The service was also just ok because they forgot certain things when we asked them to set something up. We ended up paying more for dinner because the waiter kept pushing us to get more things and misunderstood us and brought us stuff extra. Reception area was not easy to find. The best part is that this place is pretty close to the blue gate and entry to the Medina. Other than that, it’s definitely overpriced for what you get.
Stayed 3 nights in Aug 2019

6/10 Okay

Lars Tony

Disliked: Cleanliness, property conditions & facilities, room comfort

Fes

Extremely run down, slight odor, no hot water Seemed almost abandoned! Rooftop full of weeds and was only opened up for us, think we we’re the only guests.
Stayed 2 nights in Jul 2019

4/10 Poor

scott

Disliked: Staff & service, property conditions & facilities, room comfort

Sheherazade scam

Pretty Riad in the medina. Over all not worth the price. Owner does not seem trust worthy. Offers free guide to take you to his friends shops with over priced merchandise. I booked a suite and they tried to say a regular room was the same as the suite I booked. Classic bait and switch. Left a pair of sun glasses on table and staff said they didn't find them despite there only be about 10 guests staying there. Service extremely slow. Spa ok but very expensive
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Everything was wonderful! Amazing staff!
Stayed 3 nights in Apr 2019