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Palais Medina Riad Resort

Property class: 5 and above

Choose dates to view prices

Photo gallery for Palais Medina Riad Resort

A resort with a swimming pool, outdoor seating, and a view of the city at dusk.
A person lying on a bed with a book, a cup, a bowl of snacks, a hat, and headphones.
A buffet setup with various food items, a fruit basket, and a coffee station.
Deluxe Double Room, Pool View | Minibar, in-room safe, soundproofing, iron/ironing board (on request)
A spacious lobby with large windows, a reception desk, and comfortable seating areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Boulevard Allal El Fassi, Fes, 30000
  • Place, Borj Fez Mall
    ‪3 min walk‬
  • Place, Royal Palace
    ‪8 min walk‬
  • Place, Blue Gate
    ‪6 min drive‬
  • Airport, Fes (FEZ-Saiss)
    ‪26 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand, a lamp, and a headboard.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite (Palais)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Fes

Located within a 5-minute walk of Borj Fez Mall, Palais Medina Riad Resort is within a 15-minute stroll of Jewish Cemetery. This 146-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Borj Fez Mall - 3 min walk - 0.2 miles
  • Royal Palace - 8 min walk - 0.5 miles
  • Parc Jnane Sbile - 15 min walk - 0.8 miles
  • Place Bou Jeloud - 4 min drive - 1.4 miles
  • Blue Gate - 6 min drive - 1.8 miles

Getting around

  • Fes Station - 16 min walk
  • Fes (FEZ-Saiss) - 26 min drive

Restaurants

  • ‪Burger King - Borj Fez - ‬4 min walk
  • ‪Cafe Mounia - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Duplex Steakhouse - ‬14 min walk
  • ‪Jungle - ‬19 min walk

About this property

Palais Medina Riad Resort

At Palais Medina Riad Resort, guests enjoy a full-service spa, a nightclub, and an indoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MAD 300 per person one way. The front desk has multilingual staff on hand 24/7 to help with access to locker space, tours or tickets, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include minibars, safes, and phones.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Spa Thalion has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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  • Free WiFi
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8.6 out of 10, Excellent, 673 reviews
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The price is $168
Aug 24 - Aug 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MAD 150 for adults and MAD 80 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arabesque
  • Dragon
  • Imperial

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MAD 300.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MAD 150 for adults and MAD 80 for children
  • Airport shuttle fee: MAD 300 per person (one way)
  • Airport shuttle fee per child: MAD 150.00 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 12:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Palais Medina
Palais Medina Fes
Palais Medina Hotel
Palais Medina Hotel Fes
Palais Medina Spa
Palais Medina Riad Resort Fes
Palais Medina Riad Resort Hotel
Palais Medina Riad Resort Hotel Fes

Frequently asked questions

Is a free cancellation option available at Palais Medina Riad Resort?

Palais Medina Riad Resort offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Palais Medina Riad Resort?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at Palais Medina Riad Resort on Sep 8, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Palais Medina Riad Resort?

Located steps from Borj Fez Mall, this hotel is in Fes, and within a 10-minute walk of Royal Palace and Rue des Mérinides. You'll also find Bab Semmarine and Cherratin Medersa less than a mile away.

Will I be able to park at Palais Medina Riad Resort?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Palais Medina Riad Resort?

Spa Thalion is the hotel's spa and services include aromatherapy, body scrubs, massages, and mani/pedis. The spa is not open daily but only on select days.

Does Palais Medina Riad Resort have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, an al fresco restaurant, and a poolside bar at this hotel.

Does Palais Medina Riad Resort include a casino at the property?

No, Palais Medina Riad Resort doesn't have a casino.

Is there an indoor pool at Palais Medina Riad Resort?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Palais Medina Riad Resort good for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Palais Medina Riad Resort?

No, but guests can enjoy a steam room at this hotel.

Does Palais Medina Riad Resort feature a restaurant that includes a breakfast menu?

Yes, Palais Medina Riad Resort has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Palais Medina Riad Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Palais Medina Riad Resort.

Are there connecting rooms at Palais Medina Riad Resort?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Palais Medina Riad Resort?

The closest major airport to Palais Medina Riad Resort is Fes (FEZ-Saiss), which is 9.2 mi away (26 minutes by car).

Can I book a room with a balcony at Palais Medina Riad Resort?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy garden and pool views.

Palais Medina Riad Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 135 out of 308 reviews
Rating 8 - Good. 101 out of 308 reviews
Rating 6 - Okay. 30 out of 308 reviews
Rating 4 - Poor. 24 out of 308 reviews
Rating 2 - Terrible. 18 out of 308 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Aly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, in a good location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cerian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with lovely facilities. The room was very clean and the bed very comfortable. Very friendly, welcoming staff too.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet menu, warm welcome, lovely staffs and great hospitality services
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
A lovely place with delicious food. Front desk staff was competent, friendly, and always helpful.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rabbena

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
staff wasn't so helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We recommend this hotel
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, Nice breakfast.
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Daniel Rene

The service was mediocre the room was ok I will not go back
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and super accommodating and helpful. Service was great.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Nhuong

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel outside of Fez Medina

Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and charming room that was also very comfortable.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
All I can say it’s was great
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, Friendly staff and very welcoming. great experience. thank you.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

essam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Excellent staff but very dated.

The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
Stayed 1 night in May 2024
Verified review

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Palais Medina Riad Resort, and it was an unforgettable experience. From the moment I arrived, I was captivated by the breathtaking architecture, which beautifully blends traditional Moroccan elegance with modern luxury. The atmosphere is serene, making it the perfect getaway for relaxation. One of the highlights of my stay was the exceptional service. The staff went above and beyond to ensure every aspect of my visit was perfect. They were warm, welcoming, and always ready to assist with a smile.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
I was perfect. Nothing to declare.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Mahesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms needed to be renovation property is noce but not maintained
Stayed 1 night in May 2023
Verified review

4/10 Poor

hallgrímur

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Sharon

Disliked: Cleanliness
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
No comment all is poor except some stuff
Stayed 6 nights in Aug 2024
Verified review

4/10 Poor

Alasdair

Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t Recommend

Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Bruno

Liked: Staff & service
we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Hassan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
Stayed 5 nights in Jul 2023