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Riad Authentic Palace & Spa

4.0 star property
Family-friendly riad with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Riad Authentic Palace & Spa

Restaurant
Front of property - evening/night
Couples treatment rooms, body wraps, body scrubs, facials
Restaurant
Flat-screen TV, printers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Derb Bennis - No. 16 bis Douh Batha, Fes Medina, Fes, Meknes, 30200
  • Place, Blue Gate
    ‪6 min walk‬
  • Place, Place Bou Jeloud
    ‪8 min walk‬
  • Place, Zaouia Sidi Ahmed Tijani
    ‪12 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪21 min drive‬

Room options

View all photos for Standard Double or Twin Room

Flat-screen TV, printers

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite

Flat-screen TV, printers

Royal Suite

10.0 out of 10
Exceptional
(1 review)
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 4 Twin Beds

View all photos for Family Suite

Flat-screen TV, printers

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite

Flat-screen TV, printers

Superior Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Ensuite, Hill View

Deluxe Double or Twin Room, Ensuite, Hill View | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room, Ensuite, Hill View

  • 376 sq ft
  • Hill view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Hill View

Flat-screen TV, printers

Deluxe Double or Twin Room, 1 Bedroom, Hill View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Fes

Located in Fes El Bali, Riad Authentic Palace & Spa is a leisurely stroll from popular sights such as Blue Gate and University of Al Quaraouiyine. This 13-room, 4-star riad has private in-room plunge pools along with a full-service spa and an indoor pool.
View more Riads in FesOpens in a new window

What's nearby

  • Blue Gate - 6 min walk - 0.4 miles
  • Bou Inania Madrasa - 7 min walk - 0.4 miles
  • Place Bou Jeloud - 8 min walk - 0.5 miles
  • University of Al Quaraouiyine - 11 min walk - 0.6 miles
  • Zaouia Sidi Ahmed Tijani - 12 min walk - 0.6 miles

Getting around

  • Fes Station - 11 min drive
  • Fes (FEZ-Saiss) - 33 min drive

Restaurants

  • ‪Veggie Pause - ‬7 min walk
  • ‪Cafe Mounia - ‬5 min walk
  • ‪Cafe Firdaws - ‬5 min walk
  • ‪Chez Rachid - ‬8 min walk
  • ‪Al Batha Cafe - ‬5 min walk

About this property

Riad Authentic Palace & Spa

Family-friendly riad with a full-service spa and free breakfast
Guests of Riad Authentic Palace & Spa enjoy a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is EUR 2 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 20 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this spa riad include in-room fitness, a steam room, and a rooftop terrace.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Private plunge pools, minibars, and free long-distance calls are other standard amenities.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and in-room fitness.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, and body scrubs.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Secured self parking on site (EUR 2 per day)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Art gallery
  • Children's pool
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Private wine tours
  • Seasonal outdoor pool
  • Shopping mall
  • Steam room
  • TV in common areas
  • Wine tours

Family friendly

  • Children's dinnerware
  • Children's pool
  • Free babysitting
  • High chair
  • Indoor pool
  • Laundry facilities
  • Private plunge pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Conference center (4,090 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Built in 1819
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Chef service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Pool fee: EUR 1 per person, per week
  • Spa fee: EUR 1 per person, per night
  • Towels fee: EUR 0 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: EUR 2 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • The seasonal pool is open from January to December.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at Riad Authentic Palace & Spa.
  • There are no elevators.

Property is also known as

Riad Fes Alcazar Suites
Riad Alcazar Suites
Fes Alcazar Suites
Authentic Palace & Spa Fes
Riad Fes Authentic Palace Spa
Riad Authentic Palace & Spa Fes
Riad Authentic Palace & Spa Riad
Riad Authentic Palace & Spa Riad Fes

Frequently asked questions

Is a free cancellation option available at Riad Authentic Palace & Spa?

Riad Authentic Palace & Spa offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What is there to do around Riad Authentic Palace & Spa?

This riad is situated in Fes El Bali, just steps from Glaoui Palace, and within a 10-minute walk of Bou Inania Madrasa and Blue Gate. You'll also find Place Bou Jeloud and Chouara Tannery less than a mile away.

Is there parking available at Riad Authentic Palace & Spa?

Yes, secured parking is offered for EUR 2 per day.

Is a spa located at Riad Authentic Palace & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and massages.

Does Riad Authentic Palace & Spa include a casino on the premises?

No, Riad Authentic Palace & Spa doesn't have a casino.

Will I find an indoor pool at Riad Authentic Palace & Spa?

Yes, this riad has an indoor pool along with an outdoor pool. The seasonal pool is normally open from January until December.

What will couples enjoy most about a stay at Riad Authentic Palace & Spa?

There are many amenities for couples at this riad, including a private plunge pool, in-room massages, and access to a chef.

Are there hot tubs at Riad Authentic Palace & Spa?

No, but guests can enjoy a steam room at this riad.

Does Riad Authentic Palace & Spa have a restaurant that serves breakfast?

Yes, Riad Authentic Palace & Spa serves free continental breakfast each morning from its restaurant.

Will Riad Authentic Palace & Spa allow pets to stay free of charge?

No, pets aren't allowed at Riad Authentic Palace & Spa.

Does Riad Authentic Palace & Spa have connecting rooms?

No, there aren't connecting guestrooms at this riad.

How close is the airport from Riad Authentic Palace & Spa?

The closest major airport to Riad Authentic Palace & Spa is Fes (FEZ-Saiss), which is 11.3 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Riad Authentic Palace & Spa?

No, there aren't any accommodations with balconies at Riad Authentic Palace & Spa.

Riad Authentic Palace & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

toni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Authentic palace and spa was incredible! Great location, very clean and very beautiful. The staff was so accommodating. One of the best places we stayed in our 3 weeks in Morocco!
Stayed 3 nights in Mar 2023

10/10 Excellent

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside Medina. Wonderful caring staff, delicious food, fantastic hammam scrub, comfortable,well equipped rooms. Highly recommend
Stayed 2 nights in Oct 2022

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really pretty and clean. The staff was incredibly friendly and helpful. Asma treated us like family and went out of her way to make us feel at home and safe. We would definitely stay here again.
Stayed 2 nights in May 2022

2/10 Terrible

nurit

Stayed 2 nights in Apr 2022

10/10 Excellent

Berit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical Fez and Authentic Palace and Spa

We visited a beautiful, and still authentic city of Fez in Morocco. We highly recommend, to everybody who is thinking about traveling to Morocco, to visit the charming Fez and and a stay in the Riad of Authentic Palace and Spa. It is a gorgeous, old charm Riad with a fantastic people. Soultan, Hamza and Salah at the Riad made us feel completely at home. They made possible for us to visit the desert and have an experience of camel trekking. Hamza took us to the beautiful city of Chechaouen. We highly recommend the city and the Authentic Palace and Spa.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an authentic stay ' all was fabulous ' breakfast and the service was excellent
Stayed 2 nights in Feb 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Road. Very hospitable.
Stayed 1 night in Jan 2020

8/10 Good

EMMA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

My husband and I stayed in this gorgeous Riad in old Fez. Our room was exceptional and very comfortable. There is also a beautiful view from the roof terrace. Services were excellent - they picked us up from the train station, arranged a half day tour of the Medina with a reputable guide for us, and taught us how to make delicious traditional Moroccan dishes. They also had spa services, but we didn't stay long enough to take advantage of that. We loved everything about our stay here.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for the riad experience, this is a great place to get it. Incredibly friendly staff, and a beautiful facility. The only downside is the conversations in the central court and on the street outside can be a bit loud, but you are going to get that at any riad worthy of the name.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was great! I like it...every thing was great!
Stayed 5 nights in Feb 2019

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Stayed 1 night in Mar 2022

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia increible!

Fue increible la atencion, el lugar, los cuartos, todo. Nos ayudaron a tener todo lo necesario para nuestro viaje. El staff muy amigable y hablaba varios idiomas. Lo recomiendo mucho
Stayed 2 nights in Oct 2021

10/10 Excellent

Mireia

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het personeel is zeer vriendelijk en op mijn verjaardag hebben ze zelfs een verjaardagstaart gemaakt.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento en todo momento. A 10 minutos andando a la Medina.
Stayed 3 nights in Apr 2019

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