Menzeh Zalagh4.0 out of 5.0
Recent guest reviews
I was in Fes with my wife for two weeks between 20/01/2018 and 05/02/2018 Booking ref:1135071217 visiting my family over there. The room was nice and large with lovely bathroom the views weren't good looking at houses. Some of the night club noise or the car park attendant was disturbing. We stayed for two weeks in the same room ,same pillows and sheets the cleaning is very bad. I had to ask for the floor to be mopped as it was dirty. Breakfast is OK for the first few days than it got boring. Lovely lady makes traditional pancakes was very good. The hotel is more for groups on a fast tour around Fes. All in all the location and some stunning views from the restaurant looking over the entire city was worth the money. The staff were very kind and helpful. Yes I will stay there again it was OK.
This was our final night in Morocco as part of a Cosmos tour. Handy location to shops etc. The facilities and grounds were neat and maintained but the rooms could have some refurbishment. This did not distract from the overall ambience of the hotel. The food was plentiful and tasty. Enjoyed our stay here.
The hotel is nice position, staff on the general are nice but the rooms are very old and need refurbishment. The food is very good and well keept but the dining room is to crowded specially at breakfast. wifi very slow but ok in the rooms.
Stayed here two nights while on a Cosmos escorted tour. Within easy walking distance to happening big mall in Fes. The grounds were nice and this was a decent place to stay for a budget tour. There was a cat hanging out on a couch in the lounge area which I thought was cute but others may not. Rooms were decent.
I had stayed in Menzah Zalah hotel Fes for two nights. I know it is not so long to have full expression, but… I have mine: Hotel is big but mixed – good mattresses, new blankets on beds, spacious bathroom, old doors old locking system, new windows, Very old TV set that doesn’t work with remote control (very uncomfortable when you felt asleep). Simple dinner and breakfast indescribable – very few choices and without any bread, only croissants biscuits and cheese. Very French but not exactly… The most important – Fes is really amassing you must see in life time :)
We stayed in this hotel as a part of Cosmos Tours for 2 nights. Breakfast and dinner buffet was amazing. Rooms were clean. Staff very nice and accommodating. We loved it.There is a spa that we didn’t use but our tour-mates who used it were happy. Only WiFi is overloaded which is normal in Morocco. Also some people could hear the night club down stairs not us though.
...bedding on a huge bed. Only stayed one night and was given an upgrade to a suite. Friendly and efficient check in, boarding pass, taxi to the airport and early breakfast all arranged no problem. Room was spacious and clean w all fittings in good working order. 4 star rating is correct by local standards.
We stayed here for two nights as part of a group tour of Morocco. Hotel is quite central so there is easy access to the Royal Palace and the Blue Gate in the Medina. Make sure to haggle with the cab drivers. Carre Four Mall and McDonald's are walking distance. The room we had was big and had a nice view. It was clean and functional. WIFI was very good. Breakfast buffet only had a few items. My one and only experience with Reception was good.
The welcome in all areas of the hotel was horrible, except sauna and massage. Staff distant and almost disturbed by our presence. Enter and leave the restaurant or bar without any welcome or goodbye, nor thank you for your visit. Very mediocre food, local beer, excessively expensive. Room very noisy and not well arranged, not even a single chair. The shower head did not hold in place, impossible to wash easily. Invasions of Chinese groups. One positive note goes to the outside pool and lovely garden. Else, Hotel to be avoided.
The trip got off on a wrong footing when the taxi that I had booked through expedia wasn't at Fes Airport as I exited through the arrivals door, the reason being was that my flight arrived 30 minutes early. However, the driver arrived at exactly the scheduled arrival time and I didn't mind because it was very nice weather with a temperature of 30C. Then the second thing went wrong. There are two hotels with the name Menzeh Zalagh in Fes. One has an address on Rue Mohammed Diouri and the other on Rue Ahmed ben Mohammed Chraibi. The taxi driver took me to the latter when in fact my reservation was at the former. Thankfully, one of the staff walked with me the 100 metres to the correct hotel. (I learned that the two are tenuously linked to each other by a long expanse of garden and swimming pools extending behind the Rue Mohammed Diouri hotel almost to the 'sister' hotel, with a road separating them though. Not an ideal situation for hotel pairing.) From the outside the hotel at 10 Rue Mohammed Diouri looked nice, after all it had a **** rating. I asked if I could have a room with a double bed and my request was granted. I also paid in cash the additional tax of €2 per night. It was when I walked to my room (233) that I realised that the hotel was very dated and tired looking. My first surprise took place when I opened the door with the cardkey. The metal fitting to the door lock was not in place and the door locking mechanism functioned tenuously; see attached photograph. I returned to the reception desk and asked for the lock to be repaired; I showed them the photo I had taken. Within a few minutes a technician attempted to repair the lock but only superficially. The door could easily have been forced open with someone pushing against it. While he was there, I also asked him to repair the sliding door to the balcony which didn't lock. (There wasn't a safe in the room in which valuables could be secured). A further encounter with the reception desk took place when I explained to them that I was in Fes to meet friends visiting from the USA who were staying at the same hotel. She told me that they had not yet arrived and were also not staying at the sister hotel. Thanks to Whatsapp messaging I learned that they were already in the hotel and were looking for me. The receptionist had also told them that I had not arrived. When confronted with the situation, the receptionist shrugged her shoulders. Dinner on the first evening was a pleasant experience and the food was acceptable. Later that evening the experience at the poolside bar could only be described as chaotic. The waiter only spoke Arabic therefore could not converse in English, French or Spanish, three languages we were all able to use. When it came time to pay the bill his numeracy skills left a lot to be desired. My room overlooked the swimming pool, distant hills and the railway line, making it a rather pleasant experience. There was also the added convenience of having an inner door to the room which could be locked and which prevented noise from the corridor entering the room. While my sleep was disturbed a few times by barking dogs, rowdy party-goers at 03:00 hrs. and the occasional freight train, it was not devastating. The next bad experience came at breakfast time. The advertised start time for this first meal of the day was 06:30 hrs. I thought I was one of the first to arrive...definitely not. When I entered, it was packed. This hotel caters mainly to coach trip tourists who were eating en masse before departing. The meagre offering of food had almost disappeared as had the orange juice available in the dispenser. All in all, it was a disappointing experience and did not match the acceptable dinner the night before. I returned to my room and slept again for a few hours while my friends visited the Medina. Bathroom time was an experience. The toilet roll holder was falling off the wall and the very old toilet seat was loose and had past its expiry date. Then came the fun of attempting to take a shower with a shower head that you had to hold in your hand in order to wash yourself; not an ideal situation. Enough was enough. With all that had happened (in addition to a WiFi service that was indeed roaming - you had to follow the strongest signal available), I decided to go along to the Barcelo Hotel on the Avenue Hassan II to see if rooms were available. They were and I checked in. I returned to the Menzeh Zalagh hotel, collected my belongings and when I handed in my cardkey to room 233 the manager was standing at the reception. He offered me an upgrade by giving me a suite but by that time I had already secured my room at the Barcelo Hotel. In any case, it is not an option I wanted to consider. I also asked for €4 back for the two days of room tax that I would not be using. They obliged. As my title says, this hotel looks good from the outside but when inside it is a completely different story.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Ville Nouvelle, Menzeh Zalagh is within a few miles (5 km) of popular sights such as Medersa Bou-Inania and University of Al-Karaouine. This 150-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi. In central Fes, the hotel is also close to Tombs of the Merenides and Borj Fez Mall.
Enjoy dining at PANORAMIC, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
Menzeh Zalagh's 150 air-conditioned rooms provide minibars and phones. Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets.
Menzeh Zalagh features a nightclub, an outdoor pool, and a children's pool. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
31.0% of guests recommend this hotelTotal of 369 reviews