Please add room service one day. Although you’re not affiliated with the restaurant, it would be nice to have room service.
Room was great. Could use better black-out curtains (they weren't bad, but "Midnight Sun," and I managed to walk into the fairly hard ottoman/coffee table in the dark (which I guess kinda calls my blackout curtain complaint into question.
Like the whirlpool and the room. The TV should be in the middle of the room in front of the bed.
Most employees (except one lady) very friendly & courteous
Rooms were small for suites. The room we were in had a strange layout. One tv in middle of the room made it so we couldn’t watch it or stay up later than our child. A door between the areas would have been nice
Nice hotel close to everything. Restaurant or hotel was excellent close to the river
Large room - looked like it was recently remodeled. Quiet and spacious, with separate living/kitchenette area and ceiling fan. By far the nicest room we stayed in during our recent trip. Lots of cruise passengers checking in and out, creating some congestion of people and luggage in the lobby and at the elevators, but that was not uncommon during our stay.
Rooms had a lot of space and are kept clean. Had to find my own cart, unload my own car and take up my own luggage while by myself with 4 kids. Not sure if they're short on help or that's not part of their job. Wasn't thrilled with that part.
Room was very relaxing. Bed was so comfortable. It allowed us to catch up on some much needed sleep. Very quiet location. Always had what we needed. Staff was very courteous. Would recommend it to friends and family.. Alaska is so beautiful in the summer!!
staff is nice, room is big and clean. the breakfast is good. location is not far from the airport
stay there for one night, near the FAI airport. Room is clean, staff is nice, breakfast is good.
The good point is they are right beside the downtown. But when you something at night, the front desk staff will hold you online for the long time. Cant believe only one man on duty at night, for such a big hotel with so many guests.
A little snafu at the train depot trying to get to the hotel but the return the next day went very smoothly and hassle free. Staff helpful. I would definitely stay at this hotel again.
We just stayed overnight on our way to Chena Hot Springs Resort. It was excellent and the breakfast was good, too. The only problem was that we were not told we needed to make a reservation for dinner, and therefore we waited over an hour to get into the restaurant.
Very helpful and friendly staff -- gracious and witty. Comfortable room with microwave, fridge, and both WiFi and high-speed wired Internet. Free shuttle to take us anywhere we wanted to go (staff made great suggestions); when driver was out one day, hotel paid for cabs. Low hotel prices! Ample breakfast buffet included. Loved this place -- took my teen niece here at Christmas, as a return to civilization after three days outside the city.
I've stayed at several hotels in Fairbanks- always looking for a better one. I will definitely be going back to Springhill on my next trip! Nice central downtown location with a great restaurant in the hotel, large clean rooms with a flatscreen that swiveled for viewing on both the couch & bed, comfy beds & nice linens, good breakfast spread, helpful staff & a free airport shuttle. What more could you ask for?
The room had amenities that were useful: microwave oven, refrigerator. The exercise gym was adequate. Staff exceptionally friendly and helpful. Morning breakfast was plentiful with a wide variety of choices. Location good. Room cleanliness excellent. Secure hotel. The value for the cost is exceptional. Highly recommended.
Springhill Suites by Marriott Fairbanks places you next to Dog Mushers Museum and Fairbanks Ice Museum. This 140-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free self parking.
Start your day off right with a free continental breakfast offered each morning. Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge.
The 140 accommodations feature kitchenettes and space to spread out with sitting areas. 40-inch flat-screen TVs come with digital channels, and guests can stay connected with WiFi and free wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
Guests of Springhill Suites by Marriott Fairbanks have access to an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and laundry facilities.
Please add room service one day. Although you’re not affiliated with the restaurant, it would be nice to have room service.
I hope if you are ever in the Fairbanks area again that you allow us to provide you with another excellent stay. Thank you for your suggestion. Best Wishes,
Room was great. Could use better black-out curtains (they weren't bad, but "Midnight Sun," and I managed to walk into the fairly hard ottoman/coffee table in the dark (which I guess kinda calls my blackout curtain complaint into question.
Thank you for choosing SpringHill Suites by Marriott. I hope if you are ever in the Fairbanks area again that you allow us to provide you with another nice stay. Best,
Thank you for choosing SpringHill Suites by Marriott. I hope if you are ever in the Fairbanks area again that you allow us to provide you with another nice stay.
Like the whirlpool and the room. The TV should be in the middle of the room in front of the bed.
Thank you for taking the time to comment on your recent stay and sharing your experience with the SpringHill Suites Fairbanks. I am pleased you had a nice experience at our SpringHill Suites in Fairbanks. I hope if you are ever in the Fairbanks area again that you allow us to provide you with another nice stay. Regards,
Most employees (except one lady) very friendly & courteous
I am pleased you had a good experience at our SpringHill Suites in Fairbanks. Our goal at SpringHill is for you to relax and rejuvenate; I hope we did that for you! Thank you for choosing SpringHill Suites by Marriott. I hope if you are ever in the Fairbanks area again that you allow us to provide you with another nice stay. Best,
Rooms were small for suites. The room we were in had a strange layout. One tv in middle of the room made it so we couldn’t watch it or stay up later than our child. A door between the areas would have been nice
Thank you for taking the time to share your experience with the SpringHill Suites Fairbanks. I apologize that our SpringHill Suites was not set up to your liking as it depends on where you are in the hall however I hope the staff and service was to your liking. I hope if your travels bring to back to Fairbanks you will allow us to serve you again. Thank you for choosing SpringHill Suites by Marriott.
Nice hotel close to everything. Restaurant or hotel was excellent close to the river
Thank you for taking the time to share your experience with the SpringHill Suites Fairbanks. I am pleased you had a good experience at our SpringHill Suites in Fairbanks. Our goal at SpringHill is for you to relax and rejuvenate; I hope we did that for you!
Thank you for taking the time to comment on your recent stay and sharing your experience with the SpringHill Suites Fairbanks. I am pleased you had a nice experience at our SpringHill Suites in Fairbanks. Best,
Large room - looked like it was recently remodeled. Quiet and spacious, with separate living/kitchenette area and ceiling fan. By far the nicest room we stayed in during our recent trip. Lots of cruise passengers checking in and out, creating some congestion of people and luggage in the lobby and at the elevators, but that was not uncommon during our stay.
Thank you for choosing SpringHill Suites by Marriott. I hope if you are ever in the Fairbanks area again that you allow us to provide you with another excellent stay.