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Holiday Inn Express & Suites Fairbanks

2.5 out of 5.0

Recent guest reviews

Hotel shuttle was promised prior to our arrival but had to wait over an hour for it to happen. Room was ok but seem tired because of lack of upkeep. Bed was so soft that I woke up with back ace.

It does live up to the name Holiday Inn..more than adequate amenities..

Don't expect anything to be in the continental breakfast, most things are out and pancake machine ia broken. Most of the mess in the common areas are obviously very rude guests. The shuttle was down or had no driver for both pick up and drop off so the hotel paid for a taxis, just wish that didn't leave us waiting at the airport for an hour. The experience was decent but I'd choose somewhere else if I had the chance.

I was very happy with this hotel. The room was clean and the bed was comfortable. I would recommend this hotel to friends and family who are visiting Fairbanks.

the breakfast was wonderful. loved the pool. right across the street is shopping with bookstore as well as Walmart and many others. fredmeyers. perfect place for kids

The staff was very friendly and helpful. Our room was super clean and I had no complaints. Highly recommended!

We had an excellent vacation. The accomodations were good, the rooms were nice and clean, the staff was courtesy, helpful and friendly. thank you everyone!

The hotel was very nice, comfortable, easy to find and I would stay there again if I am in Fairbanks, AK. Thank you so much.

-30 F below, ample parking and electrical plug in for cars. Friendly, helpful staff with a "can do" attitude. Very clean rooms with everything looking new and in good repair. The good breakfasts really add value though small children in PJ's with unkept hair and bare feet should be required to be washed and shod or kept well away from the food. We stay there often and consider it the best place to stay in Fairbanks. Hotel is located near some of the best deal shopping in Fairbanks.

Way better then the extended stay in town. It's in a good location and way cleaner then any other hotel.

front desk at check out time was not willing to or provide a recept

attended wedding in Fairbanks, no iron board in room to iron wrinkled clothing after traveling in suitcase from Wisconsin. requested King bed and received 2 queen beds.

We used this hotel during our stay in Fairbanks in early spring to watch the northern lights. My wife needed to work during the day and the wifi at the hotel worked great for that. The room was comfortable and clean. They also had amenities like workout room and pool which are nice. The only downsides were: cost - it was a bit pricy and location. It is located almost in the parking lot of some big box retailers. But that wasn't that big a deal for me.

Came to Fairbanks for a school sporting event. Location of the hotel is great, in the same plaza as several chain restaurants and big name shopping stores. The stay itself was ok. Hotel is clean, has a pool and cable. We stayed on the 3rd floor and could hear the neighbors and upstairs occupants. Not so bad that we felt the need to complain but it could be a problem for others. We had friends on the 2nd floor above the pool, they were moved on their second day due to the chlorine smell in their room and the noisy neighbors and pool noise. The maid came and cleaned our room but forgot to give us new towels and soaps, etc. Overall, it was not a bad stay. There are plug-ins outside for your car which was nice, it was in the negative temps when we went. We will stay here next year. The location and the fact that they have a pool makes it worth it (for us).

The hotel is near shopping opportunities, which is great for families. The warm breakfast choices are very nice as well. The hotel staff was friendly and helpful.

The staff at this hotel is exemplary. They were all friendly, personable and knowledgeable. The hotel had nice personal touches, including homemade cookies from one of the staff and fun Halloween decorations. The location was great, with major shopping and restaurants within a short walk. Our only let down was the pool area was broken with no repair date in sight.

Dirty linen, no towels, air conditioning not working, power outage. When I asked for clean towels, they said "come get them" 80 degrees in the room. Hair all over the bathroom floor.

The hotel was nice, but nothing special. The breakfast that was served never has Holiday Inn's cinnamon buns. The lady just kept saying "maybe tomorrow". We stayed there for 8 nights. Two of the days our room was never cleaned. Even when it was "cleaned", it was just barely making the bed and only replacing towels. Housekeeping really needs to work on their job.

FREAKIN ASWESOME- VERY FRIENDLY! GOOD BREAKFAST! PRETTY NICE POOL! (WELL NICE FOR FAIRBANKS) WILL FOR SURE BE GOING BACK! VIVA LAS HOLIDAY INN EXPRESS!

Stayed here so I could take my son swimming. HORRIBLE idea! Ordered the hotel room online and when I went to check in they charged my card an additional $100 for 'incidentals' ...which being on a budget, left us NO money to do anything with during our stay. On top of that our truck got so cold overnight that it wouldn't start the next morning and the hotel WOULD NOT cooperate with us. They said if we weren't checked out in time, they would charge us for 1/2 a day...mind you we had a 6 month old baby with us!!!! My husband sat outside for over an hour trying to get our truck to start in -40• weather! We ended up having to call a tow truck to come just so we could get our truck home, a whole 5 miles away TOPS! And how did we pay for this? We didn't! We luckily were USAA insurance members & roadside assistance came and saved our butts! So thanks for nothing holiday inn! & thanks for everything USAA!...and on top of everything, this all happened on my birthday!

400 Merhar Ave Fairbanks AK

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a mile (2 km) of Fairbanks Community Museum, Holiday Inn Express & Suites Fairbanks is within 2 miles (3 km) of Wedgewood Wildlife Sanctuary. This 114-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's also near Dog Mushers Museum and Morris Thompson Cultural & Visitors Center.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 114 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests of Holiday Inn Express & Suites Fairbanks have access to an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include a business center, a computer station, and laundry facilities.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Fairbanks

Everyone (3) Business (4) Couples (8) Family (14) Friends (4)
3

not as promised

Everyone

Hotel shuttle was promised prior to our arrival but had to wait over an hour for it to happen. Room was ok but seem tired because of lack of upkeep. Bed was so soft that I woke up with back ace.

By on May 14, 2017

4

next to shopping mall & just off the main highway

Everyone

It does live up to the name Holiday Inn..more than adequate amenities..

By , from Hon Hawaii on May 12, 2017

2

decent hotel close to stores.

Everyone

Don't expect anything to be in the continental breakfast, most things are out and pancake machine ia broken. Most of the mess in the common areas are obviously very rude guests. The shuttle was down or had no driver for both pick up and drop off so the hotel paid for a taxis, just wish that didn't leave us waiting at the airport for an hour. The experience was decent but I'd choose somewhere else if I had the chance.

By , from Seattle, WA on Dec 14, 2016

Review comment responded on Dec 18, 2016

Hello, I am sorry to hear that your stay with us was less than enjoyable, this is not the level of service we like to provide. We hope that you give us another chance to show you how great our hotel can be.

4

great hotel, great stay

BusinessTravelers

I was very happy with this hotel. The room was clean and the bed was comfortable. I would recommend this hotel to friends and family who are visiting Fairbanks.

By on Jun 5, 2015

5

perfect get away

Families

the breakfast was wonderful. loved the pool. right across the street is shopping with bookstore as well as Walmart and many others. fredmeyers. perfect place for kids

By on Dec 8, 2014

5

great hotel

GetawayWithFriends

The staff was very friendly and helpful. Our room was super clean and I had no complaints. Highly recommended!

By on Sep 23, 2014

5

excellent vacation

Families

We had an excellent vacation. The accomodations were good, the rooms were nice and clean, the staff was courtesy, helpful and friendly. thank you everyone!

By on Jul 21, 2014

4

enjoyed our stay.

Couples

The hotel was very nice, comfortable, easy to find and I would stay there again if I am in Fairbanks, AK. Thank you so much.

By on May 27, 2014

4

convienent, clean, friendly

Couples

-30 F below, ample parking and electrical plug in for cars. Friendly, helpful staff with a "can do" attitude. Very clean rooms with everything looking new and in good repair. The good breakfasts really add value though small children in PJ's with unkept hair and bare feet should be required to be washed and shod or kept well away from the food. We stay there often and consider it the best place to stay in Fairbanks. Hotel is located near some of the best deal shopping in Fairbanks.

By on Nov 30, 2013

3

good stay

BusinessTravelers

Way better then the extended stay in town. It's in a good location and way cleaner then any other hotel.

By on Sep 2, 2013