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Recent guest reviews

Great

I really enjoyed that the Northern Lights tour location is at the resort, the ice museum is nice too. You dont have to buy purchase the Northern Lights tour to see the lights the resort has a walkable viewing point. The bathrooms in the room or not the nicest and room service only came once to our room during our stay. The rooms are very rustic. Staff is nice and friendly.

It’s such an amazing place to stay. It has many activities for you to enjoy.

If you stay in the cabins, be aware that just because there is a TV and dvd player, that does not mean that there is any kind of reception or any movies to watch. Plenty of other nice things to do though. Also, outhouses for cabins are very well used. Other than that, the place is gorgeous.

The ice museum, hot springs, and even the geothermal power tour are all excellent. The restaurant, on the other hand, is overpriced and poorly staffed (understaffed for host and clean-up duties, no training for wait staff). If restaurant experience had been better would have rated 5/5.

The staff was amazing. There was a mix-up with the reservation and Shenelle fixed everything and made our stay much better. We stayed one night in the Fox lodge which really needs to be updated. The room is small and not very comfortable. I would definitely recommend the Moose lodge which was nice and comfortable. We spent 2 night in the moose lodge and it was way better. I would skip the dog sledding as it's only a 10 minute loop. We were able to see the Aurora right from the property and it was amazing. The hot springs were wonderful and I would highly recommend spending a lot of time in the hot springs. Thank you Shenelle for making our stay much better.

Nice set up facility, the pools are just wonderful!!

Very old and outdated property. Staff was awkward, unfriendly as well as unhelpful. Expected much more from a property that calls itself a resort.

Take your own food!! One restaurant and was very under staffed.

The location was suppose to be nice but the stench and dilapidated condition of the property doesn’t let one appreciate the location at all. The locker rooms couldn’t be passed thru without covering your nose, pool water was gray/ black. Area around hot springs looked and smelled terrible. All carpets in lobby and rooms were worn out stained. Restaurant is out dated. Had to get our food to go after waiting for 45 mins. Room had one towel for 3 guests, tub blocked, light over bed hit us on the head every time we sat down. Very run down. I understand that every one is short staffed right now but this is a lack of caring issue not staffing issue.

Chena Hot Springs: I like it for being serene, natural beauty & enjoyable things to do. Guests need 2 more sit down restaurants to choose from.

It was snowing on April 2 nd and their shower doesnt have a heater, the running water also smells like a stagnant water.

56.5 mile Chena Hot Springs Rd. Fairbanks AK

Hotel highlights

  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Free uncovered self parking
  • Onsite dining
  • Indoor pool and outdoor pool

Chena Hot Springs Resort is adjacent to popular attractions such as Chena River State Recreation Area and Chena Hot Springs. This hotel has 80 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and an indoor pool.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:30 AM.


Rooms

40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Coffee makers, ceiling fans, and hair dryers are other standard amenities. Housekeeping is available on request.


Property features

Guests staying at Chena Hot Springs Resort enjoy an indoor pool, an outdoor pool, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with access to locker space, securing valuables, and luggage storage. Other amenities at this spa hotel include a terrace, laundry facilities, and a vending machine.

Room options

- Moose Lodge - 2 Queen Beds

2 Queen Beds | Sleeps 4

- 2 double Bed

2 Double Beds | Sleeps 4

Guest reviews for Chena Hot Springs Resort

Everyone (23) Couples (5) Family (10)
5
Everyone

Great

By on Oct 1, 2022

3
Partner Couples

I really enjoyed that the Northern Lights tour location is at the resort, the ice museum is nice too. You dont have to buy purchase the Northern Lights tour to see the lights the resort has a walkable viewing point. The bathrooms in the room or not the nicest and room service only came once to our room during our stay. The rooms are very rustic. Staff is nice and friendly.

By on Sep 27, 2022

4
Family

It’s such an amazing place to stay. It has many activities for you to enjoy.

By on Aug 21, 2022

3
Everyone

By on Aug 16, 2022

4
Partner Couples

If you stay in the cabins, be aware that just because there is a TV and dvd player, that does not mean that there is any kind of reception or any movies to watch. Plenty of other nice things to do though. Also, outhouses for cabins are very well used. Other than that, the place is gorgeous.

By on Aug 15, 2022

3
Everyone

By on Aug 8, 2022

4
Family

The ice museum, hot springs, and even the geothermal power tour are all excellent. The restaurant, on the other hand, is overpriced and poorly staffed (understaffed for host and clean-up duties, no training for wait staff). If restaurant experience had been better would have rated 5/5.

By , from Winter Park on Jul 26, 2022

4
Everyone

By on Jun 23, 2022

1
Everyone

By on Jun 16, 2022

3
Family

The staff was amazing. There was a mix-up with the reservation and Shenelle fixed everything and made our stay much better. We stayed one night in the Fox lodge which really needs to be updated. The room is small and not very comfortable. I would definitely recommend the Moose lodge which was nice and comfortable. We spent 2 night in the moose lodge and it was way better. I would skip the dog sledding as it's only a 10 minute loop. We were able to see the Aurora right from the property and it was amazing. The hot springs were wonderful and I would highly recommend spending a lot of time in the hot springs. Thank you Shenelle for making our stay much better.

By on Apr 12, 2022

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