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Recent guest reviews

Chena Hot Springs is an amazingly fun place to stay. The activities and the surrounding area are fantastic. The hotel rooms are simply Alaskan old school, which makes it an even more authentic experience. The beds were very comfortable too, but the highlight is the hot springs lake! If you like a good soak and getting away from it all, this is your place!

This place is a little overrated. The pool facility is lackluster. Very old and unkept. Lockers are 50 cents every time you use them. That’s all lockers. As for the room, the WiFi, hair dryer, light, ceiling fan, tv, toilet, none of it worked. No AC which is really bad in the summer. Restaurant food is really expensive and very low quality. This is a bit of a tourist trap. They bait you in with great online information but when you show up, you will be disappointed. In the morning they said the hot tub was refilling but it was still safe to swim...it was 118...that could’ve been fatal.

I had much higher hopes for this place. The pools are very old and run down. The facilities are about the same. It reminded me of Shrute farms. This place has too many side shows and forget why people actually go there...the hot springs. The restaurant food was really bad, low quality and high price.

We enjoyed the hot springs and the ice Museum! We stayed in the moose lodge which was ok. There is rust in the shower but due to the minerals in the water. The restaurant had really good food but slow service- plan 2 hours for dinner! Overall it’s a more rustic resort than what the pictures show but we enjoyed our stay.

Geeting into hot springs in extreme cold was the highlight of our tour.

I’m only here for the hot spring, but the restaurant is always good.

Stayed in the fox room. Bit out dated. Stunk like sewage in the bathroom but we understood that it's been around for years. But I think it's time to do a little update. They were doing some updates in the activity room. Maybe start on the rooms as well?

The photos of the room it said I paid for vs the room we got were 2 totally different rooms. Room 1 had a larger room for the beds and the bathroom has the sink in it the room we stayed in was super small small shower and bathroom sink was near the main door. Last the resorts and hotels I’ve stayed in include some sort of WiFi this one have WiFi I’d you paid for it in 4 hour increment

The room was very dirty. The tv did not work. The indoor pool was quite dirty. The hotsprings and hot tuns werw great. I would not recommend staying in the fox rooms. The floors were dirty. Bedding was torn and dirty. They had an area rug that was filthy.

I've been going to Chena Hot Springs since 1972 and have been witness to many changes, but I'm happy to say for the most part, it never changes and is always a fun adventure. It was my friends first visit and she was delighted! I must say we were both disappointed that we could not tour the Ice Hotel, or even go in for a drink. It seems the tours are done 'when enough people sign up and pay the tour fee' and as we had a schedule we could not hang around waiting for 'enough people to sign up' and the bar inside the Ice Hotel is only open when there is a tour. Other than that, we enjoyed the Rock Lake and also got to see the northern lights - which made our visit totally worthwhile. I might add there is no notice when you check-in that you can request to be called at any hour if the northern lights appear - I spoke with several people who were totally unaware and very disappointed that at 1:30am they did not get a call that the lights were appearing - all in all, we had a fabulous time and will return.

Hot springs area and the cold pool area must be more hygienic than the present condition

Came to see the northern lights and experience interior Alaska. Like a summer camp for adults and families. Lots of fun activities. Food in restaurant was fresh, and reasonably priced for this remote place. Stay in Moose Lodge which has nicer rooms. This is not a luxury resort, but rather like an upscale national park lodge with a combination of rooms, cabins and camping. Do take the sno cat tour up to view the lights

We enjoyed our stay. The temperature in most of the buildings was exceptionally hot and uncomfortable. We had to open our room window to allow some of the 10 degree weather outside to enter and cool our room. Otherwise, we enjoyed our stay.

The resort had a lot of different activities that were easily accessible. The hot springs were linked to the resort and the tour up the mountain in the snow coach made the Aurora viewing more exciting and comfortable. There is only one restaurant and the staff is busy so plan on taking at least an hour or 2 to eat. The food is good but service is slow in both the restaurant and activity center cafe. We were easily able to relax and enjoy the activities available. Everyone was friendly and willing to help out. The rooms were extremely comfortable but very rustic. Make sure that you directly send and receive an e-mail to/from the resort to get the shuttle, so that your name is on the list otherwise there will not be a shuttle waiting for you upon arrival. Also, wifi is limited.

The hot springs are great but that's the only reason to go here. You have to pay extra for the Internet and it's already expensive. The Internet isn't very strong so it may not be worth the money for you. Great hikes and pools, the livestock on site was fun to watch and the staff was super friendly and helpful.

Nice place to get away. Despite being tourist season it was uncrowded and relaxing. Great northern lights the last time I visited. This time the sun never set. Bring bug spray if you plan to hike.

56.5 mile Chena Hot Springs Rd. Fairbanks AK

Hotel highlights

  • Steps from Chena Hot Springs
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

Chena Hot Springs Resort is adjacent to popular attractions such as Chena River State Recreation Area and Chena Hot Springs. This resort has 80 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and an indoor pool.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.


Rooms

Chena Hot Springs Resort's 80 rooms provide coffee makers and ceiling fans. Guests can stay connected with WiFi. Hair dryers are also included. Housekeeping is available on request.


Property features

Guests staying at Chena Hot Springs Resort enjoy an indoor pool, an outdoor pool, and WiFi in public areas. There's free parking, as well as an airport shuttle for a fee (available 24 hours). The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include laundry facilities, a banquet hall, and a picnic area.

Room options

- Moose Lodge - 2 Queen Beds

2 Queen Beds | Sleeps 4

- 2 double Bed

2 Double Beds | Sleeps 4

Guest reviews for Chena Hot Springs Resort

Everyone (13) Couples (3) Family (4)
5
Everyone

By on Oct 15, 2020

5
Family

Chena Hot Springs is an amazingly fun place to stay. The activities and the surrounding area are fantastic. The hotel rooms are simply Alaskan old school, which makes it an even more authentic experience. The beds were very comfortable too, but the highlight is the hot springs lake! If you like a good soak and getting away from it all, this is your place!

By , from Portland on Oct 12, 2020

2
Partner Couples

This place is a little overrated. The pool facility is lackluster. Very old and unkept. Lockers are 50 cents every time you use them. That’s all lockers. As for the room, the WiFi, hair dryer, light, ceiling fan, tv, toilet, none of it worked. No AC which is really bad in the summer. Restaurant food is really expensive and very low quality. This is a bit of a tourist trap. They bait you in with great online information but when you show up, you will be disappointed. In the morning they said the hot tub was refilling but it was still safe to swim...it was 118...that could’ve been fatal.

By , from Fairbanks on Aug 1, 2020

2
Everyone

I had much higher hopes for this place. The pools are very old and run down. The facilities are about the same. It reminded me of Shrute farms. This place has too many side shows and forget why people actually go there...the hot springs. The restaurant food was really bad, low quality and high price.

By , from Anchorage on Jul 24, 2020

4
Family

We enjoyed the hot springs and the ice Museum! We stayed in the moose lodge which was ok. There is rust in the shower but due to the minerals in the water. The restaurant had really good food but slow service- plan 2 hours for dinner! Overall it’s a more rustic resort than what the pictures show but we enjoyed our stay.

By , from Antioch, IL on Jul 19, 2020

5
Partner Couples

Geeting into hot springs in extreme cold was the highlight of our tour.

By on Feb 19, 2020

4
Everyone

I’m only here for the hot spring, but the restaurant is always good.

By on Jan 12, 2020

3
Partner Couples

Stayed in the fox room. Bit out dated. Stunk like sewage in the bathroom but we understood that it's been around for years. But I think it's time to do a little update. They were doing some updates in the activity room. Maybe start on the rooms as well?

By on Oct 28, 2019

5
Everyone

By on Oct 25, 2019

4
Everyone

By on Sep 28, 2019

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