Motel 62

Used to be a great place. It has come under new indian ownership recently. Very rude service and not well kept up anymore. The room I got had a horrible mold smell. The desk manager came up to my room to take a look and agreed it had a bad mold smell and told me to leave the door open. Really? Leave the door open so everyone can come in? I was denied getting a new room so I left and paid for another room at a better hotel. Never got a refund. Never stay here again.

I liked the price, and the jacuzzi in the bedroom. I didn’t like that they didn’t have any vending machines on site, and they also do not allowing vaping. I understand no smoking cigarettes, but this hotel is also against vaping anywhere on the premises. When I asked why, I was given a religious answer. I think they should make that clear online. If I had know that they were going to make a big deal about me vaping I wouldn’t have booked this room. Overall my one night stay was “OK”, but I will not be going back again.

hotel is old. the bed covers had cigarette urns on them. the shower curtain had mold at the bottom of it and the whole room smelled like old cigarette smoke.

Lady at desk went over and beyond to be helpful! Thank you! Rooms could use hair dryers. We were very satisfied with our stay. Would recommend and definitely stay again! Very convenient location for us!

Great value. Needed shampoo..,..............................................._________&&&+++++++

We suggest that the morning complimentary coffee and donuts be available at 7 AM. The rooms and service were excellent.

Tub did not drain after showering, Bedding had burn holes in them (non smoking) Overall a cheap place to stay but keep your expectations very low.

There were dead bugs on the floor, spider webs in the corners of our room. The hotel review said there was a hot continental breakfast and we got cold cereal and pastries. There are tons of hotel/motels/ bed and breakfasts in Eureka Springs, don't waste your money on this hotel. The staff and owners were nice, but it didn't really meet even the barest of expectations we had.

The motel was great!! The staff was friendly. We originally paid $79 per night for a jacuzzi suite and when I called the morning of I was told that we would be in a suite above the office. I advised them that I read a bad review about those rooms and offered to pay extra for something a little bit more private. For an extra fee we ended up booking the honeymoon suite. Once we arrived it ended up costing an extra $45. per night. It was a very nice, clean room everything was perfect. The heart shaped jacuzzi was a lot of fun and fit two perfectly. I would stay here again, but would book it through the motel next time. The only things we didn't care for was our suite was on the bottom floor which required claiming stairs up and down and there was another jacuzzi suite above us that someone stayed in our second night there. We could hear their tub jets kinda loud and there was a lot of walking and knocking on the ceiling. If we booked a room again It would be on the top floor.

The staff was very nice and accommodating. Really enjoyed their dog Karma. The room was clean. The water never got very hot in the shower, but was not ice cold. When traveling to Eureka will consider staying there again just because the staff was so nice and the room was clean. The hotel is close to all the attractions and we hope to take advantage of the fire pit next time.

The rooms were very clean. The only thing I didn't like was the old TV. it would be nice if they would update there TV's to flat screens. But we enjoyed our stay.

The staff were very nice and helpful. Really loved the large king bed and the wonderful two person jacuzzi.

lol.... we stayed in the jacuzzi suite...when we arrived in the room, i was a bit disappointed overal, because everything was so run downand they didnt have the AC turned on (it was 100 outside). Im not a princess, so luckily I can overlook alot. As I sat down beside to jacuzzi to fill it up, the board comes off the side, we kind of laugh it off, put the board back and notice that the plug is in the bottom of the tub, so i reach down to make sure, and there is water in the tub.... kind of grossed me out, I sat there and pouted a bit, then thought well, i can make the best of this or not use the jacuzzi... so i cleaned it myself. After I enjoyed a nice soak, i thought I would go into the shower and wash my hair, the sliding glass doors wouldnt open, nor close.... so I had to squeeze through to take a shower, then mop up the floor when I was done. By this time it was about 1030... so we just went to bed. About 4am our AC stopped for some reason, and you could hear this alarm type sound coming from the downstais lobby. After a few minutes, I was tired of overlooking problems.... i called the front desk and woke them up to tell them to turn the alarm clock off....the AC came back on about 10 minutes later. When we got up the next morning, i went down and asked for a different room, I couldnt handle any more w/ this one..... they did offer us another suite, which was much more updated and nicer... i just dont understand why this one was given to us if the nicer one was available. This is our third time to stay here, and its usually just an average room, we wont stay here again.

I had called Motel 62 after I had made reservations and ask about a smoking room. The lady that answered the phone said it was due to their vacancies. When we started checking-in I asked about a smoking room and I was told there would bean extra 100.00 dolllar charge. Then she told us we only made reservations for two and she said there is three of you. She was being very rude and hateful. We also had to ask for more towels which they didn't like. And as for the contenental breakfast, thats all I will say about that. I have stayed in cheaper hotels with-out a discount that was better and treated better than this one.

we were in town for a wedding and the location and price were the best part. the room wasnt the cleanest and the bathroom was pretty small but it still worked.

WE arrived late so we didn't have a great deal of time to spend and explore. But all in all our experience was right on.

When we arrived they put us in a room that the air conditioner did not work due to the dirty air filter on a 100 plus day. And then the ceiling was leaking on the bed, but they did put us in another room. It was a quiet location. The continental breakfast was in the small loby with no tables to sit at and only searved donuts, cearals & muffins, would have liked a bit more to choose from.

We went to the Great Passion Play and were not in the room except to sleep. Everyone we dealt with was very nice and accomodating.