Skip to main content
Beginning of main content

Recent guest reviews

.

Nice spot close to the bridge..and good places to eat.

The property is being used by housing authority for homeless people and people evacuated from their homes. It’s dark, dirty and dangerous. We left shortly after check in and I have requested a refund from hotel manager but have not received a response.

Room was dusty. Carpets were stained. A spider and a dead bug showed. Seems like ratings should be more in the 3 range.

The room was extremely dirty.no vacum.smoke elling.Fungus on the coffee machine and shower.dust on the curtain and airconditioner. Worst hotel.

I paid for three nights and messaged the hotel that I would actually show up the afternoon of day 2. They gave away my room since I was a "no show." Luckily they still had something else.

Place was dirty; my wife got sick with smell of marijuana in the halls. We had to change to 3 different rooms- we end up sleeping until midnight. I need some credit or refund

Service was nice. Tv didn’t work, stains on the beds, walls, floors. Looked like blood stains on the floor.

Noisy

No hot water first night, mold and bugs were in my room. I had 3 different rooms entire stay

The last two days of my stay there wasn't hot water. The amenities that were closed wasn't posted that it was unavailable until arriving to the hotel. Not to mention Orbitz split my stay and i was never informed or sent an email. I had to pay two deposit for the same exact room. This was just the worse experience ever. The only good thing was that the room was very clean.

Clean Staff was nice and pleasant

Very poor service

Amenities were closed due to covid. Great front desk ladies very professional and welcoming. I stayed overnight for a class had a great night sleep. Comfortable bed and had all I needed for my stay. I’m plant based and their bathroom products have goat milk but I always travel with my own which I was very happy I did.

The room was so clean and the staff was nice, but The heater was so nosy.

I paid for a certain room when I got there the room wasn’t available and they tried to give me a standard room which was way less. They didn’t wanna give it to me for the original price. I wasn’t going to stay in a standard room for the price I paid. Horrible and horrible customer service. The hotel overall looked prettt nice.

S Van Brunt St Englewood NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Crowne Plaza Englewood, an IHG Hotel places you within 3 miles (5 km) of popular attractions like Fort Lee Borough Hall and Fort Lee Public Library. This 3.5-star hotel has 194 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

All 194 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 37-inch LCD TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Free newspapers, safes, and phones are other standard amenities. Weekly housekeeping is available.


Property features

Guests staying at Crowne Plaza Englewood, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and free newspapers.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking (Executive Level)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

1 King Bed | Sleeps 2

Standard Room

1 Twin Bed | Sleeps 2

Guest reviews for Crowne Plaza Englewood, an IHG Hotel

Everyone (22) Couples (6) Family (6)
5
Everyone

.

By on Nov 24, 2021

Review comment responded on Dec 1, 2021

Thank you for your kind review! We hope to welcome you back again soon.

4
Everyone

Nice spot close to the bridge..and good places to eat.

By on Oct 11, 2021

Review comment responded on Oct 13, 2021

Thank you for sharing your thoughts about your stay. Glad to know you found our location convenient. We look forward to seeing you again soon!

1
Friends

The property is being used by housing authority for homeless people and people evacuated from their homes. It’s dark, dirty and dangerous. We left shortly after check in and I have requested a refund from hotel manager but have not received a response.

By on Oct 9, 2021

Review comment responded on Oct 11, 2021

Thank you for sharing your feedback. We appreciate the time and detail you have provided in your comments and will certainly review all of your valuable insights with the appropriate members of our team. We appreciate your business and please know that we will continue to strive to make improvements.

2
Family with small children

Room was dusty. Carpets were stained. A spider and a dead bug showed. Seems like ratings should be more in the 3 range.

By on Sep 21, 2021

Review comment responded on Sep 29, 2021

Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please allow us to make it right by returning in the near future.

1
Partner Couples

The room was extremely dirty.no vacum.smoke elling.Fungus on the coffee machine and shower.dust on the curtain and airconditioner. Worst hotel.

By on Sep 18, 2021

Review comment responded on Sep 20, 2021

Negative Thank you for your recent feedback, we are sorry we were not able to meet your guest expectations. I have noted your concerns and will have them addressed. We will continue to work on this matter in strive to give all our guests excellent service.

3
Friends

By on Sep 10, 2021

Review comment responded on Sep 14, 2021

Thank you for your review! We hope to welcome you back again soon.

2
Everyone

I paid for three nights and messaged the hotel that I would actually show up the afternoon of day 2. They gave away my room since I was a "no show." Luckily they still had something else.

By on Sep 8, 2021

Review comment responded on Sep 14, 2021

We will take note closely related to your feedback for appropriate action. Thank you for taking the time to provide your comments. We are sorry to hear that your visit was not satisfactory. We pride ourselves in providing excellent customer service and sincerely hope to have the opportunity to have you as our guests in the future.

1
Family

Place was dirty; my wife got sick with smell of marijuana in the halls. We had to change to 3 different rooms- we end up sleeping until midnight. I need some credit or refund

By on Sep 6, 2021

Review comment responded on Sep 13, 2021

Thank you for sharing feedback on your recent stay. We truly regret to hear that your stay with us was not as anticipated and sincerely hope to have the opportunity to welcome you back under different circumstances

2
Business Business

Service was nice. Tv didn’t work, stains on the beds, walls, floors. Looked like blood stains on the floor.

By on Aug 31, 2021

Review comment responded on Sep 13, 2021

Thank you for sharing feedback on your recent stay. We truly regret to hear that your stay with us was not as anticipated and sincerely hope to have the opportunity to welcome you back under different circumstances.

3
Everyone

Noisy

By on Aug 31, 2021

Review comment responded on Sep 20, 2021

Thank you for sharing feedback on your recent stay. We truly regret to hear that your stay with us was not as anticipated and sincerely hope to have the opportunity to welcome you back under different circumstances.

Crowne Plaza Englewood, an IHG Hotel

401 S Van Brunt St, Englewood, NJ 07631
url importing http://www.orbitz.com/Englewood-Hotels-Crowne-Plaza-Englewood,-an-IHG-Hotel.h21460-p2.Hotel-Reviews
There was an error importing /Englewood-Hotels-Crowne-Plaza-Englewood,-an-IHG-Hotel.h21460-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Englewood-Hotels-Crowne-Plaza-Englewood,-an-IHG-Hotel.h21460-p2.Hotel-Reviews

Frequently asked questions