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Xelena Hotel & Suites

4.0 out of 5.0

Recent guest reviews

This is a decent hotel with adequate facilities and very nice views of the lake. However, in my opinion, neither the rooms, dining , service or recreational facilities deserve a five star rating. It is really an acceptable but not even excellent four star experience. The restaurant, restaurant Mora, offered what looked like delicious meals but undoubtedly our most disappointing dinner in two weeks in Argentina and Chile. It was overpriced and mediocre. The food at the bar was fine and much more reasonably priced. The acoustics in the rooms are poor so you can hear your neighbors conversations.

We checked out yesterday from a two day stay at the Xelena in El Calafates. The Xelena is a comfortable hotel with a good view of Lago Argentino. The hotel is built on a hill overlooking the lake and one must walk down the hill and across the street to reach it. It is a protected, marshy area off the lake but also a home to flamingos. The lobby is plain but clean with the bar off to the right. Check in was easy and the front desk staff very helpful. The room was comfortable but lacked a coffee maker. The bed was comfortable although the sheets were a bit rough. The were two chairs which is good as many just have one. Other than that there is a safe and the bathroom was well appointed (water pressure in the shower is lacking). The hotel has a breakfast room but although there are eggs and bacon, there's not a large selection of anything else. We found it a bit lacking. The hotel has a high end restaurant but we did not try it. We did eat at the bar, which has a good selection (hamburger was good but chicken sandwich was very dry). The hotel offers a shuttle to the downtown but the last return to the hotel is 7:30 pm, too early to catch if one is eating dinner in town. A cab ride is approximately one hundred pesos. All and all, a good hotel but not great.

The hotel is a boutique hotel. The views are stunning. The food at the bar is pretty good. The pool is indoors and there is a jacuzzi too. I recommend it. The breakfast is pretty complete. The front desk can arrange for tours. Perito Moreno Glacier and Estancia Cristina discovery tours are worth every penny.

The Xelena hotel is a very comfortable, clean,spacious hotel with stunning views of Lake Argentino . We were in a room with lake view . It was very quiet and spacious. The hotel staff were very helpful and cordial. The breakfast was very good. We enjoyed casual food at the bar. We enjoyed the heated pool and the spa. It is a five star hotel locally, that means in the Santa Cruz province not internationally. With that said it is a great place to stay . We couldn't be happier with the time we spent at the Xelena, look forward to another stay.

A bit out of town - but they have a shuttle, and you get great views across the lake. Very nice staff and food was fine as well. Large quiet bar near the main entrance - good jumping off points for excursions

The hotel is nice. A bit outside of town. Rooms are nice and have great lake views. The pool opens at 10am, which is a bit late. The breakfast is average - could be improved. We had a terrible meal at the gastronomic restaurant - expensive and pretty tasteless.

The Xelena was clearly one of the top hotels in Calafate, but needs some TLC to really earn its 5 stars. That said, our room was super spacious with a wonderful view of Argentino Lake. The bathroom clearly needs to be redone. The pool area was really nice with an amazing view of the lake. The restaurant was excellent, but the service was slow and uninspired. The breakfast area was well appointed and well organized. The lobby bar was welcoming and the barmen superb. The people at the front desk were very friendly and super helpful.

Had a wonderful three night stay here. Absolutely unbelievable views! Facilities were fantastic. Food and drinks top notch too. Gisella was extremely helpful and assisted in booking excursions and giving valuable advice with her extensive local knowledge. I would not hesitate to recommend Xelena Hotel. Thank you!!

We stayed in a few hotels in El Calafate and this was by far our favourite. It's more boutique and extremely gay friendly, also perfect for couples. It's a little bit outside the city (which is not a bad thing at all!) right by the lake where you can go running. They have a free shuttle bus every hour to the city and back in case you need to go into town. The best part is their swimming pools- it's the perfect place to relax in after a day out trekking.

Very friendly staff bound to too many rules to make the customer feel at home. I got more sorry sirs in two days than in any hotel ever. However... receptionist Gisela is probably the best helpfull, proactive host ever. Infrastructure is good but no five star, and a bit anonymous. Still good Base camp for the trips in the neighbourhood. U are last to board the busses and first to arrive.

René Favaloro 3548 El Calafate Santa Cruz

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Xelena Hotel & Suites places you within 2 miles (3 km) of Calafate Fishing and Anfiteatro Del Bosque. This 70-room, 4-star hotel has private in-room spa tubs along with a restaurant and an indoor pool. Located centrally in El Calafate, it's also near Gnome Village and Argentinian Museum of Toys.


Dining

This hotel serves as home to a restaurant, which has ocean views, along with a lobby lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Xelena Hotel & Suites's 70 air-conditioned rooms provide private spa tubs, minibars, and laptop-compatible safes. Guests can expect 32-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer jetted tubs, hair dryers, and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include phones and desks.


Property features

Xelena Hotel & Suites offers an indoor pool, a sauna, and free WiFi in public areas. There's free parking and a free shopping center shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a meeting room, a computer station, and free newspapers.

Room options

Habitacion Vista Lago

King 1 | Twin 2 | Sleeps 2

Habitacion Triple

Queen 1 | Twin 3 | Sleeps 4

Suite Junior

King 1 | Twin 2 | Sleeps 2

Suite De Lujo

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 980 reviews