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Xelena Hotel & Suites

5.0 star property

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Indoor pool, sun loungers, lifeguards on site
Suite Presidencial | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Daily full breakfast (USD 20 per person)
Suite Presidencial | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
René Favaloro 3548, El Calafate, Santa Cruz, 9405
  • Place, Bahía Redonda Viewpoint
    ‪18 min walk‬
  • Place, Avenue del Libertador
    ‪20 min walk‬
  • Place, Calafate Fishing
    ‪5 min drive‬
  • Airport, El Calafate (FTE-Comandante Armando Tola Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Room

9.8 out of 10
Exceptional
(20 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple

Triple | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Triple

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Suite Junior

Suite Junior | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Junior

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite de Lujo

Suite de Lujo | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite de Lujo

  • Lake view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Presidencial

Suite Presidencial | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Presidencial

  • Lake view
  • 1346 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

El Calafate

Located in Macrozona Bahía Redonda y Primeros Faldeos within a 5-minute walk of Bahía Redonda, Xelena Hotel & Suites is within a mile (2 km) of Bahía Redonda Viewpoint. This 100-room, 5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.

What's nearby

  • Bahía Redonda - 4 min walk - 0.3 miles
  • Bahía Redonda Viewpoint - 18 min walk - 1.0 mile
  • Avenue del Libertador - 20 min walk - 1.1 miles
  • Mirador - 5 min drive - 1.5 miles
  • Calafate Fishing - 5 min drive - 1.7 miles

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive

Restaurants

  • ‪La Cantina - ‬7 min drive
  • ‪La Lechuza - ‬5 min drive
  • ‪Punta Argentina - ‬4 min drive
  • ‪Yeti Ice Bar - ‬5 min drive
  • ‪Pura Vida Resto Bar - ‬4 min drive

About this property

Xelena Hotel & Suites

At Xelena Hotel & Suites, guests enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with a free shopping center shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include minibars, free local calls, and laptop-compatible safes.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Zen Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Similar properties

Interior
Design Suites Calafate
El Calafate
  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.4 out of 10, Very Good, 708 reviews
$125 nightly
The price is $125
May 1 - May 2
Design Suites Calafate

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coral Coffe Shop
  • Huerta & Fuegos
  • MORA
  • PIERROT

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 1 2026 to June 7 2026 (completion date subject to change). The following areas are affected:
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Xelena
Xelena El Calafate
Xelena Hotel
Xelena Hotel El Calafate
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

Are free cancellation options available at Xelena Hotel & Suites?

Xelena Hotel & Suites provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Xelena Hotel & Suites?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Xelena Hotel & Suites on May 9, 2026 start from $195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Xelena Hotel & Suites?

This hotel is situated in Macrozona Bahía Redonda y Primeros Faldeos within a short 18-minute walk of Avenue del Libertador and also 4 minutes on foot from Bahía Redonda. You'll also find Gnome Village and Glaciarium within a short drive.

Is parking available on site at Xelena Hotel & Suites?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at Xelena Hotel & Suites?

Zen Spa is the hotel's spa and services include body wraps, couples treatments, and massages.

Does Xelena Hotel & Suites have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, an ocean-view restaurant, and champagne service at this hotel.

Does Xelena Hotel & Suites have a casino on the premises?

No, Xelena Hotel & Suites doesn't have a casino.

Is there an indoor pool at Xelena Hotel & Suites?

Yes, this hotel has an indoor pool.

Is Xelena Hotel & Suites a good place to stay for couples?

This waterfront hotel offers many amenities for couples, including champagne service as well as an ocean-view restaurant and an indoor pool.

Are there hot tubs at Xelena Hotel & Suites?

No, but this hotel does have a sauna.

Does Xelena Hotel & Suites have a restaurant that serves breakfast?

Yes, Xelena Hotel & Suites serves a full breakfast for a surcharge each morning at MORA.

Does Xelena Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Xelena Hotel & Suites.

Are there connecting rooms at Xelena Hotel & Suites?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Xelena Hotel & Suites?

The closest major airport to Xelena Hotel & Suites is El Calafate (FTE-Comandante Armando Tola Intl.), which is 14.9 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Xelena Hotel & Suites?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and city views.

Xelena Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 307 out of 482 reviews
Rating 8 - Good. 105 out of 482 reviews
Rating 6 - Okay. 43 out of 482 reviews
Rating 4 - Poor. 17 out of 482 reviews
Rating 2 - Terrible. 10 out of 482 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel has great views. It is about a 1.5 mile walk to town. this was fine for us but may not be for everyone. The food in the hotel was excellent, and they packed us a great lunch for one of our tours.
Stayed 3 nights in Jan 2026

10/10 Excellent

Francisco Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo super bien! Muy buena atención
Stayed 2 nights in Jan 2026

8/10 Good

Peter

Stayed 3 nights in Jan 2026

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent view from the room. Comfortable bed, nice bathroom. Breakfast was poor and staff were curt. Courtesy shuttle bus was useful if you could secure a seat. Overall the view made it all worthwhile.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sujan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel and friendly staff. We had a very good experience.
Stayed 3 nights in Dec 2025

4/10 Poor

Ali

Not good
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Massage! Loved the facilities good running trail
Stayed 2 nights in Dec 2025

10/10 Excellent

Jasper

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay - the place has nice facilities. A little far from the main downtown area but there’s an hourly shuttle bus provided.
Stayed 2 nights in Dec 2025

8/10 Good

Akiva

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, courteous staff, good amenities, location a bit far from the city center and shuttle service slightly inconvenient
Stayed 2 nights in Dec 2025

10/10 Excellent

Sindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views of lake Argentino from the hotel and staff very helpful especially with our early arrival and check in. There is a shuttle bus to and from the town so didn’t matter that we were a good 45 minute walk away.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tejaswini

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional! Dinners were superb
Stayed 1 night in Dec 2025

10/10 Excellent

Debbie Rebeca

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay. Buffet was good but could add more food for international guests.
Stayed 3 nights in Dec 2025

10/10 Excellent

Max Philipp

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms with nice view. Very friendlu staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Zituo

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in Room 201, and there was no Wi-Fi signal. I asked the staff to come and fix it, but they couldn’t. The room was in very poor condition—the bathtub was plastic, and it was definitely not a four-star hotel. The food was extremely expensive; a single burger cost 32,000 ARS (about 27 USD)
Stayed 2 nights in Nov 2025

10/10 Excellent

Gilberto, Hidalgo

Liked: Cleanliness, amenities, property conditions & facilities
Great location and view. Big room also
Stayed 2 nights in Nov 2025

8/10 Good

Maria

Traveled with group, Traveled with family
Liked: Staff & service
Walls were a bit thin but generally ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Angel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great view to the lake, free transfer to town
Stayed 2 nights in Nov 2025

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
We booked a triple for my husband and I so we would have space. We were put on the 2nd floor, 2 levels below the lobby but were told oit would be fine. I wasn't feeling well so I tried to go to bed early only to hear muscle cars revving their engines and dogs barking continuously. But i also heard this loud stomping and couldn't figure out what was happening so after an hour of torture i called the front desk to learn they have 2 dance shows each night above our room. When i brought this issue to the hotel they did move us the last 2 nights to a quieter room but only gave a small discount on the first night instead of comping the entire night. Besides the insufficiency of their customer service, the rooms are basic and the breakfast is fair, some in our friend group called it bad. I think the people working there are trying but there is a lack of understanding expectations.
Stayed 3 nights in Nov 2025

4/10 Poor

abdul, miami

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I aske for a lake view she gave me a room it overlook the roof of the hotel restorant , I ask to change the told me the next day they will move me to room 514, when we got back from our guided trip the front desk gave a key to room 202 and told me it is great view when I question the change I told them I will check the room but it is not good then they gave me room 514, I should not go through this and I wonder if that happened because I reserved through third party
Stayed 3 nights in Oct 2025

10/10 Excellent

Ammar

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views. Clean. Friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sion

Stayed 2 nights in Oct 2025

8/10 Good

Keila

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
🙃
Stayed 3 nights in Oct 2025

8/10 Good

Daniela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kathy

Stayed 1 night in Apr 2025

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