Skip to main content
Beginning of main content

Quality Inn West Edmonton

2.5 out of 5.0

Recent guest reviews

Friendly staff, room was clean and quiet. Building is mainly concrete, so noise is at a minimum. Located close to West Edmonton Mall, so lots of restaurant choices nearby. Easy access to Highways 216 and 16. Breakfast is buffet style at the attached restaurant. Floor in room was laminate, shower has good pressure, but shower head is a bit low for taller people. Would stay again.

We arrived on a rainy night after a long drive, and the front desk staff were very helpful and efficient. We had a problem with the TV and one of the beds, one of the desk staff came immediately to fix things, with a smile too. They were helpful when we asked for recommendations on places to eat. The room had fridge and and coffee pot. Was very clean and didn't have carpet, had very nice flooring. Even though there was some kind of sports team staying there, it was quiet. The breakfast was okay, but not the best, although the room was large. We would definitely stay there again.

This place was great! It was in an awesome location, being only 7 minutes from West Edmonton Mall and loads of restaurants. The staff was very friendly and the rooms were extremely clean. The breakfast in the morning was sub par, but we've definitely had worse. Highly recommend this place to anyone!

This hotel is located in the NW part of Edmonton. Front desk staff are often an indication of customer service and this hotel certainly lived up to the highest standard of customer care. Our room was large, the best were extremely comfortable and the bathroom nicely designed. Breakfast included all of the standard items in a designed that allowed for free flow of people. The eating area was particularly nice with a restaurant seating design. I would highly recommend this property.

We've been staying at this hotel while in Edmonton for the better part of 20 years. We stay here because it's always clean, very well priced, and just down the road from West Edmonton mall. If you are a member of any CAA club (we are BCAA Members) then you also get a bit of a discount on their room rates. This recent stay was as well as we'd always expect it to be. The rooms were clean and the staff is VERY helpful. I appreciate that this hotel had removed the carpets from the two rooms we stayed in and replaced them with a nice hardwood/laminate flooring. To me, carpets in hotels are just a breading ground for smells and bacteria. So I'm happy to see them gone. The one thing that we found slightly disappointing was this hotels restaurant only opens for breakfast. One of the reasons we chose this hotel (years ago) was because you could just go downstairs and into the restaurant without ever having to go outside. We loved that. However there are a lot of very good restaurants nearby so I'm still feel happy when we stay at this hotel. White we stayed in this hotel they included a Continental breakfast for each day we were there. That was really nice! They served scrambled eggs, hash browns, bacon or sausage, pancakes or French toast, coffee, juice, breads so you could have toast, different kinds of Muffins, and some deserts. It was well worth having. In summary, if the restaurant was still open all day long (instead of just for breakfast) I would have given this hotel 5 stars. But I still recommend it if you're looking to stay near the BIG Mall.

We booked here on short notice for a two day stay after a mix up with our reservation elsewhere and had a good experience. The front foyer looks to have been recently renovated and is quite nice. Our check in was longer than I would like but otherwise staff were very helpful. Rooms were also renovated and comfortable. Best part though was the breakfast spread which was great including hot and cold options. Definitely a good location for a short stay.

Stayed here for one night on a short shopping trip. Ideal location, only 15 minutes walk from West Edmonton Mall. We had an upper floor room, bed was comfy, room was clean and recently renovated. Free breakfast was a bonus and front desk staff were very helpful.

Front desk Staff was very nice, room was clean and average for price. The Beds were a bit soft but clean. Breakfast was pretty mediocre, had to stop at Tim Hortons after, but the wait staff was nice. Free candies at front desk, kid liked that. Good for overnighter or 2. Great location for going to the Mall. Lots of restaurants around. Would stay again.

So far we've stayed with the Quality Inn, West Edmonton 3 times and have been very happy each visit. Beds are comfy, buffet breakfast is provided and staff are always lovely to deal with, all for the cheapest rates in the area! Only a 20 min walk to West Edmonton mall and plenty of other shops and restaurants in the area. Rooms are large and quiet.

We arrived early from Calgary, and since the event we were attending was 30 minutes away at 3.30, needed entry to our room early to freshen up. They were very helpful and accommodating. Had free wifi, as well as computers if you didn't have your own. Very nice hot breakfast at the nook.

17803 Stony Plain Rd Nw Edmonton AB

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Quality Inn West Edmonton places you within 2 miles (3 km) of West Edmonton Mall and Oasis Centre. This 159-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Also near this Edmonton hotel are Palace Casino and Mayfield Dinner Theatre.


Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM.


Quality Inn West Edmonton's 159 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.

Property features

Guests of Quality Inn West Edmonton enjoy a fitness center, free WiFi in public areas, and 5 meeting rooms. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Business Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Business Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

60% of guests recommend this hotel

Total of 219 reviews