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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Hotel with free breakfast, near West Edmonton Mall

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

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Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪4 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(131 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(63 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(21 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(49 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Edmonton

Located in West Edmonton, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is 1.8 mi (2.9 km) from West Edmonton Mall and within a 10-minute drive of other popular attractions like TELUS World of Science-Edmonton. This 137-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • West Edmonton Mall - 3 min drive - 1.8 miles
  • Fantasyland - 3 min drive - 2.0 miles
  • World Waterpark - 3 min drive - 2.0 miles
  • Galaxyland - 4 min drive - 1.8 miles
  • Ice Palace - 4 min drive - 2.2 miles

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪Noodle Street - ‬17 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel with free breakfast, near West Edmonton Mall
Guests of Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a hot tub, meeting rooms, and a business center.
Guests can expect free WiFi and 48-inch TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

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  • Breakfast included
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9.0 out of 10, Wonderful, 2,782 reviews
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Jan 19 - Jan 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG on Jan 19, 2026 start from $94.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

This hotel is situated in West Edmonton, close to West Edmonton Mall, River Cree Casino, and Kingsway Mall. You'll also find World Waterpark and Fantasyland within a short drive.

Is there parking available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yes, secured self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a casino at the property?

No, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites West Edmonton - Mall Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG though service animals are welcome.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

The closest major airport to Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is Edmonton Intl. Airport (YEG), which is 25 mi away (30 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 930 out of 1448 reviews
Rating 8 - Good. 350 out of 1448 reviews
Rating 6 - Okay. 85 out of 1448 reviews
Rating 4 - Poor. 36 out of 1448 reviews
Rating 2 - Terrible. 47 out of 1448 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Oct 2025

10/10 Excellent

Perry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here. It’s great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 3 nights in Sep 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Whenever we come up there for medical appointments and staff ensure that everything is in great standing through rooms are clean the staff is friendly and the only place we will stay when we come over to Edmonton.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good breakfast, underground parking, quick drive to WEM, sell slightly discounted WEM Galaxyland and WEM World Waterpark tickets.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Eric

Stayed 2 nights in Sep 2025

10/10 Excellent

Boldsukh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Oct 2025

4/10 Poor

Yan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Didnt have a problem with the hotel itself. The room was spacious. Our problem was the noise. There seems to be zero sound proofing. The hotel was full, seemed to be lots of people for youth sports teams staying and the room above us sounded like a full on tournament going on. At first we thought it was someone just dragging their suitcase across the floor but it continued repetively for 20 minutes, with the addition of stomping, and something bouncing. Dont get me wrong, we have young kids, i know they can be noisy. We waited until 11pm to see if it would settle but when it continued to increase in volumn we called the front desk who said they would call the above room and ask them to quiet down. I can only guess the adults of said room were those in the lobby and didnt receive the message as after the phone call someone above literally just started jumping on the spot and slamming a chair up and down. It took 3 more phone calls until midnight before the noise settled, around the same time the lobby cleared. Could be coincidence. Although this is a loud guest issue, not a staff member being incompetent at their job issue, i do believe the sound proofing or lack of is more of a concern, as even a sneeze could be heard above in the morning.
Stayed 1 night in Oct 2025

8/10 Good

Violet

Stayed 2 nights in Oct 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the underground parking was nice, clean rooms with a great continental breakfast. And close to the West Edmonton mall.
Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Kristine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, accommodating, and spacious rooms. Plenty of room for our toddler to run around in. Great staff. Would stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher Don, Calgary

Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and extremely clean. Breakfast was awesome. Dana, who checked us in, was absolutely amazing- very friendly, knowledgeable, helpful and just left a wonderful impression.
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Breakfast was good with a number of food options
Stayed 1 night in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was cool but a little loud, everything was so clean though thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Tajinder Singh

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Decent stat for the price
Stayed 4 nights in Sep 2025

10/10 Excellent

Jie Fang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new
Stayed 1 night in Sep 2025

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