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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Exterior
Indoor pool
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪4 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(134 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(65 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(21 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(52 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Edmonton

Located in West Edmonton, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is 1.8 mi (2.9 km) from West Edmonton Mall and within a 10-minute drive of other popular attractions like TELUS World of Science-Edmonton. This 137-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • West Edmonton Mall - 3 min drive - 1.8 miles
  • Fantasyland - 3 min drive - 2.0 miles
  • World Waterpark - 3 min drive - 2.0 miles
  • Galaxyland - 4 min drive - 1.8 miles
  • Starlight Casino - 5 min drive - 2.4 miles

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Noodle Street - ‬17 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Guests of Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a hot tub, meeting rooms, and a business center.
Guests can expect free WiFi and 48-inch TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

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8.2 out of 10, Very Good, 2,374 reviews
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Mar 10 - Mar 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG on Mar 22, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

This hotel is situated in West Edmonton, close to West Edmonton Mall, Fantasyland, and River Cree Casino. You'll also find World Waterpark and Galaxyland within a short drive.

Will I be able to park at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yes, secured self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible parking are also available.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a casino at the property?

No, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and a hot tub.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites West Edmonton - Mall Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG though service animals are welcome.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

The closest major airport to Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is Edmonton Intl. Airport (YEG), which is 25 mi away (30 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 943 out of 1480 reviews
Rating 8 - Good. 363 out of 1480 reviews
Rating 6 - Okay. 86 out of 1480 reviews
Rating 4 - Poor. 40 out of 1480 reviews
Rating 2 - Terrible. 48 out of 1480 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Barry

Stayed 1 night in Dec 2025

8/10 Good

Yan Jin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast and convenient location.
Stayed 2 nights in Nov 2025

8/10 Good

Jaiden

Stayed 2 nights in Nov 2025

10/10 Excellent

margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

christopher

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Pros-I will say the hotel was clean and king suite was spacious, well maintained , modern. Breakfast was great. Heated underground parking was really nice. Very good location Cons- the walls and roof so thin. You will hear every step above you unless on top floor. I could hear the automatic door below me open and close all night. Room 228 is right above entrance and auto door. You will hear this all night. Could hear people’s mumbled voices in room next door at times.
Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Room was clean and it was quiet. Easy to get to the location and underground parking was gear
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and client oriented. Loved the breakfast!
Stayed 1 night in Nov 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, excellent location.
Stayed 1 night in Nov 2025

6/10 Okay

gary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was great. However we were out with a large group of hockey teams and the kids were really loud and banging on doors. Was quite annoying.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2025

6/10 Okay

Kori

Stayed 2 nights in Nov 2025

10/10 Excellent

Nimra

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and spacious!
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great , clean and sized perfectly . Front desk manager was very helpful with technical difficulties with new cards for room access !
Stayed 1 night in Nov 2025

2/10 Terrible

Aporna

Stayed 3 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place for a short stay. I would stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Maria Myla

Stayed 1 night in Nov 2025

8/10 Good

Marie Laure

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the roon was very clean, and the hotel was very quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Sheri-Lynn

Clean ans friendly staff. The hotel was full but breakfast was always available during the posted times, noise level was low.
Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Bethany

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeric

Stayed 1 night in Nov 2025

8/10 Good

Adrinkaye

Traveled with family
Liked: Cleanliness, amenities
Good service.
Stayed 3 nights in Nov 2025

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