Skip to main content
Beginning of main content

Recent guest reviews

Access to the hotel is not clear and could be better. Parking is very limited. When the neighboring hotels open, this issue will become even worse. It was also very evident that our bed sheets were not replaced after the last guests' stay, as there were dark hairs on the pillows and sheets were very wrinkled. New sheets were brought by request and we remade our bed.

This hotel was excellent very clean and the complimentary breakfast was fantastic. Very close driving distances to the West Edmonton Mall as well. I would stay there again for sure and would highly recommend it.

18520 100 Avenue Northwest, Building 2 Edmonton AB

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in West Edmonton, Holiday Inn Express & Suites West Edmonton - Mall Area is 2.2 mi (3.5 km) from West Edmonton Mall and within a 15-minute drive of other popular attractions like TELUS World of Science-Edmonton. This 137-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning.


Rooms

All of Holiday Inn Express & Suites West Edmonton - Mall Area's 137 rooms are air-conditioned and have an array of amenities, including MP3 docks, microwaves, and refrigerators. Guests can expect free WiFi and 48-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include coffee makers, free newspapers, and free local calls.


Property features

Built in 2017, the brand new Holiday Inn Express & Suites West Edmonton - Mall Area offers an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Deluxe Room

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 2 Queen Beds | Sleeps 2

Suite, 1 King Bed, Non Smoking, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites West Edmonton - Mall Area

Everyone (1) Family (2)
3

would not return

Everyone

Access to the hotel is not clear and could be better. Parking is very limited. When the neighboring hotels open, this issue will become even worse. It was also very evident that our bed sheets were not replaced after the last guests' stay, as there were dark hairs on the pillows and sheets were very wrinkled. New sheets were brought by request and we remade our bed.

By , from Calgary, AB on Nov 15, 2017

Review comment responded on Nov 16, 2017

We never like to see a guest not want to return to our property and we are truly sorry that we did not live up to expectations on this particular stay. For future travelers, I can assure you that our sheets are cleaned and replaced after every single checkout. We have many safe guards in place to 100% assure this practice. We appreciate you sharing your experience as it will help us do better for future guests at our hotel. Jon Sholter General Manager

5
Family Family

This hotel was excellent very clean and the complimentary breakfast was fantastic. Very close driving distances to the West Edmonton Mall as well. I would stay there again for sure and would highly recommend it.

By , from Saskatoon on Dec 16, 2019

Review comment responded on Dec 21, 2019

We would highly recommend this review! Thank you for the kind words, we look forward to having you back at our Holiday Inn Express West Edmonton - Mall Area. Jon Sholter General Manager

Holiday Inn Express & Suites West Edmonton - Mall Area

18520 100 Avenue Northwest, Building 2, Edmonton, AB T5S 0K6
url importing https://www.orbitz.com/Edmonton-Hotels-Holiday-Inn-Express-&-Suites-West-Edmonton---Mall-Area.h14619599-p2.Hotel-Reviews