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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Eco-certified hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Free daily continental breakfast
In-room safe, desk, blackout drapes, soundproofing
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • 24/7 front desk

Explore the area

View in a map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, University of Alberta
    ‪13 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(129 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(47 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Edmonton

Located in West Edmonton, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is 1.8 mi (2.9 km) from West Edmonton Mall and within a 10-minute drive of other popular attractions like TELUS World of Science-Edmonton. This 137-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • West Edmonton Mall - 3 min drive - 1.4 miles
  • Fantasyland - 3 min drive - 1.6 miles
  • World Waterpark - 3 min drive - 1.6 miles
  • Fort Edmonton Park - 10 min drive - 4.8 miles
  • University of Alberta - 13 min drive - 6.5 miles

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Firehouse Subs - ‬8 min walk
  • ‪Panda Express West-End - ‬12 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Eco-certified hotel with free breakfast and a fitness center
Guests of Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a hot tub, meeting rooms, and a business center.
Guests can expect free WiFi and 48-inch TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG on Nov 2, 2025 start from $87.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

This hotel is situated in West Edmonton, close to West Edmonton Mall, Rogers Place, and Fantasyland. You'll also find World Waterpark and Galaxyland within a short drive.

Will I be able to park at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yes, secured self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a casino at the property?

No, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites West Edmonton - Mall Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

The closest major airport to Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is Edmonton Intl. Airport (YEG), which is 25 mi away (30 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 900 out of 1400 reviews
Rating 8 - Good. 345 out of 1400 reviews
Rating 6 - Okay. 79 out of 1400 reviews
Rating 4 - Poor. 33 out of 1400 reviews
Rating 2 - Terrible. 43 out of 1400 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kaitlyn

Stayed 1 night in Jul 2025

10/10 Excellent

manjinder

Traveled with group
Try to put water bottle in the room . It is basic standard.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mariama

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Chambres impeccables, espaces communs agréables et très bon petit déjeuner. Le personnel est très professionnel mais manque de chaleur humaine.
Stayed 1 night in Jul 2025

8/10 Good

Kielan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elvira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will consider staying again.

Ava and Mikee dis a very good job! They're very good with their job. I asked for an early check in and late check out and they were able to provide those. Also the staff who arranged the breakfast have gone beyond ecpectation! You will always see them refilling the food and cleaning the table without being told. I would say our stay was a very relaxing one with good service from the staff. Even the hot tub wasn't working during our last day and the pool is a little bit small, all other amenities is great, especially the front desk and kitchen staff .
Stayed 3 nights in Jul 2025

8/10 Good

Shams

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very loud and busy. Thin walls and floors. Great bed and water pressure was ok
Stayed 1 night in Jul 2025

8/10 Good

Harris

Traveled with family
Liked: Amenities
I like the location it’s closed to everything.
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, and clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was amazing, breakfast was my favourite!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Stayed 1 night in Jul 2025

10/10 Excellent

Eudora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My elderly parents and I have stayed here the past couple years when visiting family and really enjoy it. Staff first and foremost are welcoming, attentive and kind. The property and amenities are spotless and convenient. We like the plentiful breakfast and use the fitness center every morning. The location is safe and also convenient to the places we want to visit in Edmonton. We will always choose this hotel and highly recommend it to those who are visiting West Edmonton.
Stayed 5 nights in Jul 2025

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

It was a very good and clean hotel it's just that the carpet in the hallway has a strong detergent smell
Stayed 1 night in Jul 2025

10/10 Excellent

Ohmar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amber

Stayed 2 nights in Jun 2025

10/10 Excellent

Madura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and I will return
Stayed 1 night in Jul 2025

2/10 Terrible

Holly

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good to stay!
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean and Quiet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Varkha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Property conditions & facilities
Was a great place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Kailey

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and easy check in. Room was spacious and clean. Parking lot is a little bit tight for bigger vehicles but lots of stalls.
Stayed 3 nights in Jun 2025

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