Holiday Inn Express Edmonton Downtown2.5 out of 5.0
Recent guest reviews
We stayed at this hotel during a visit to Edmonton for a half marathon. We chose the downtown location to be close to the river valley and good restaurants. This hotel was a reliable Holiday Inn Express experience! Clean, quiet, with the typical HIE furnishings. (Comfy beds, good selection of pillows, nice big screen tv’s). The one downside is the hot tub is tiny and dated, the sign beside it said it’s capacity was 3 persons. Another is we were charged an additional $15 a night for parking, which is probably typical for a downtown hotel but an additional add on. We had a balcony which was nice and the breakfast had a lot of selection. There was also a great selection of restaurants with in a 5-10 min walk along Jasper Ave.
I stayed at this hotel in April for business. We only stayed 2 nights but were really impressed with the location and accommodation. The rooms are large with a flat screen TV, AC and small balcony. Although the hotel is located on the main road I stayed on the 6th floor and only heard a very small amount of traffic noise. Everything was very clean. The staff were very helpful and friendly. The breakfast is the usual expected from a Holiday Inn which is quite limited but does include cereals, eggs, toast and pastries. Bottles of water were also offered which I though was a nice gesture. The location is great for all the local bars and restaurants which are only a few minutes walk away. Parking is available next door for an additional charge. Overall this hotel is very good value and I would stay again if ever in the area.
my first experience here was in sept.I have sensitivities to chemicals. I phoned ahead and was accommodated very well.I went back in April and as soon as we walked in we could smell perfume.We kept or balcony door open all night.unfortunatly people breaking rules and smoking.We did get moved to a nice clean non toxic room the very next day.Then chaos happened with one of their guests.Hurdling screams and probably much damage to the room.my girlfriend and I stood waiting for police for fear this person would take her life so we kinda stood guard away from door to give front desk updates.Things did escalate police did come and not fast.We did raise our concerns to general manager and after some discussion they did try to right some things that took place.This hotel has been clean each time I went but no guarantee what guests may do I guess.We were heard our concerns noted and a growing experience for all.Front desk our first night were outstanding.N
We stayed here for 3 nights and we enjoyed our stay. At check in the staff member was polite and friendly. All the staff that we encountered were great so kudos to them. Our room was clean and comfortable. This hotel offers free continental breakfast which includes the usual items of eggs, sausage, bacon, pancakes, toast, cereals, yogurts, pastries, fruits plus coffee and juices. We found that many attractions such as pubs and restaurants , Rogers Place arena and a shopping mall were all within walking distance. My complaint was the WIFI was terrible but they did have signs posted that upgrades to the system were taking place soon so that should be addressed in the near future. Overall we were pleased with our stay and would stay here again.
They sanctioned a very loud party that made it hard to sleep. Any hotel I have ever stayed at values guests sleep. Not this one. We had a full and busy day in the city planned, but not being able to sleep until way after midnight the night before was not part of the plan. The website said nothing about this loud event when booking. Obviously this hotel is not properly constructed and insulated to host an event like that without disturbing paying guests. Also, the pool and hot tub area was closed during its open hours. There was caution tape across the entrance. So no sleep and no swimming. The swimming pool and hot tub maintenance also was not mentioned on the website when booking. The rooms are nice. Hallways are not. Overpriced for experience. Street noise levels are above normal as well.
Great location, friendly staff and great breakfast offerings. The friendly and helpful staff make this hotel one of my favourite places to stay while in Edmonton. The recognition for loyal IHG members makes is only one of the reasons why I keep coming back to this property. My only complaints are the small and slow elevators and the dingy and not so well-maintained hallways. Other than that, my room was very clean and bed was super comfortable. Highly recommended!
I am not usually a fan of Holiday Inn Express hotels but this one exceeded my expectations. Well located, room was clean, no quirks, recently updated, very comfy bed, surprisingly nice pool/sauna/steam room/work out room, friendly staff. It's nice that Holiday Inn Express offers free breakfast but the quality of the hot food items needs improvement (this is a problem at all Holiday Inn Expresses, not just this one.) The eggs and sausage are prison grade. If you have a gluten free or restricted diet there are few options (bananas, apples, oranges). If you are good with low end pancakes, bagels or toast you'll be fine.
Stayed one night and this hotel has new renovations that are excellent and the room was big, clean, nicely decorated and bed was very comfortable. Enjoyed the free breakfast. Smells great in the lobby and staff was great
My fiance and I decided to have an early Valentines day on the 10th we had dinner stayed the night at the holiday inn. At about 2 in the morning my fiance found blood stains on the pillows. When I woke up he pointed them out to me, who ever cleaned that room just turned the pillows over instead of changing them. When I confronted the front desk they said it must be from us, I was not bleeding and nither was my fiance. To add insult to injury, they called me the next day to tell me we where wrong and it was our blood. I am so insulted and disgusted and shocked as to how we have been treated. For those of you who would like a visual. Thanks lot Holiday inn express downtown
Hotel is clean and quiet. Excellent location. Comfortable. Decent amenities. Cons- the WiFi is basically non existent. TV was starting to go. Threadbare blankets on the bed. It looks beautiful and trendy but it’s basically a couple of sheets and that’s it. If you want to achieve the look and still have comfort put a blanket in the closet at least. The breakfast is great and the man who runs the room is fantastic. He welcomes everyone like they are in his home, ensuring you have what you need. Easily the best service in the hotel.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Indoor pool
Located in Downtown Edmonton, Holiday Inn Express Edmonton Downtown is within a few miles (5 km) of popular sights such as University of Alberta and Commonwealth Stadium. This 140-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Centrally located in Edmonton, the hotel is also a short walk from Art Gallery of Alberta and Telus Field.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning. This hotel is home to a bistro and a bar/lounge.
Holiday Inn Express Edmonton Downtown's 140 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Free newspapers, free local calls, and hair dryers are also standard.
Guests staying at Holiday Inn Express Edmonton Downtown enjoy an indoor pool, a fitness center, and a spa tub. Self parking is offered for CAD 14.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a steam room, free WiFi in public areas, and a 24-hour business center.
Reviews from Trip Advisor
71.0% of guests recommend this hotelTotal of 359 reviews