Front door was blocked forcing guests to to a side entrance.
It was a really good stay, I enjoyed it. The downtown location is very nice
Holiday Inn Express Edmonton Downtown, an IHG Hotel places you in Downtown Edmonton, within a leisurely stroll of popular sights such as Rogers Place and Edmonton City Centre. This hotel has 140 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast, served each morning from 6:30 AM to 9:30 AM. This hotel is home to a bistro and a bar/lounge.
The 140 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Safes, ironing boards, and desks are other standard amenities.
At Holiday Inn Express Edmonton Downtown, an IHG Hotel, guests enjoy an indoor pool, a gym, and a steam room. Self parking is available for CAD 20 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and a 24-hour business center.
Front door was blocked forcing guests to to a side entrance.
It was a really good stay, I enjoyed it. The downtown location is very nice
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and I humbly request that you contact me directly to discuss your experience in more detail. I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. I look forward to hearing from you and learning how we can make this right.