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The General Palmer Hotel

4.0 star property

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Photo gallery for The General Palmer Hotel

Interior entrance
Property amenity
Interior
Mountain view
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, No Windows

Standard Room, 1 King Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, No Windows

Standard Room, 1 Queen Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, No Windows

9.6 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Palace Wing, 2 Queen Suite, Stair Access Only

Palace Wing, 2 Queen Suite, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 2 Queen Suite, Stair Access Only

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Palace Wing, 1 Queen Bed, Stair Access Only

Palace Wing, 1 Queen Bed, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 Queen Bed, Stair Access Only

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Palace Wing, 1 King Bed, Stair Access Only

Palace Wing, 1 King Bed, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 King Bed, Stair Access Only

9.4 out of 10
Exceptional
(23 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palace Wing, 1 King Suite, Stair Access Only

Palace Wing, 1 King Suite, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 King Suite, Stair Access Only

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palace Double Stair Access Only

Palace Double Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Double Stair Access Only

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

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About the neighborhood

Durango

Located in Historic Downtown Durango, The General Palmer Hotel is adjacent to Durango and Silverton Narrow Gauge Railroad and within a 5-minute walk of other popular sights like Durango Area Tourism Office. This 4-star hotel has 39 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Durango Arts Center - 5 min walk - 0.3 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Esoterra Ciderworks - ‬1 min walk
  • ‪Durango Coffee Company - ‬2 min walk

About this property

The General Palmer Hotel

Dating back to 1898, The General Palmer Hotel offers coffee in a common area, a library, and a terrace. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this hot springs hotel include a vending machine, a banquet hall, and a porter/bellhop.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include iPod docks, free local calls, and ceiling fans. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property - evening/night
Historic Strater Hotel
Historic Downtown Durango
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,107 reviews
$266 nightly
The price is $305
Jun 28 - Jun 29
Total with taxes and fees
Historic Strater Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 20 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Are free cancellation options available at The General Palmer Hotel?

The General Palmer Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The General Palmer Hotel?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on Jun 28, 2026 start from $278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The General Palmer Hotel?

This hotel is situated in Historic Downtown Durango, just steps from Durango and Silverton Narrow Gauge Railroad, and within a 10-minute walk of Animas River Trail and Sorrel Sky Gallery. You'll also find Animas River and Durango Arts Center less than a mile away.

Will I be able to park at The General Palmer Hotel?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does The General Palmer Hotel include a casino?

No, The General Palmer Hotel doesn't have a casino.

Will I find an indoor pool at The General Palmer Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The General Palmer Hotel?

Amenities that appeal to couples at this historic hotel include Egyptian cotton sheets, a hydromassage showerhead, and bathrobes.

Does The General Palmer Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The General Palmer Hotel have a restaurant that serves breakfast?

The General Palmer Hotel offers free continental breakfast each morning though there is no restaurant.

Will The General Palmer Hotel allow pets to stay free of charge?

No, pets aren't allowed at The General Palmer Hotel.

Does The General Palmer Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The General Palmer Hotel?

The closest major airport to The General Palmer Hotel is Durango, CO (AMK-Animas Air Park), which is 5.7 mi away (10 minutes by car). Another top airport is Durango–La Plata County Airport (DRO), which is located 14.6 mi away (22-minute drive).

Can I book a room with a balcony at The General Palmer Hotel?

No, there aren't any guestrooms at The General Palmer Hotel that offer a balcony.

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1010 reviews
Rating 8 - Good. 181 out of 1010 reviews
Rating 6 - Okay. 57 out of 1010 reviews
Rating 4 - Poor. 24 out of 1010 reviews
Rating 2 - Terrible. 15 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erich

Liked: Cleanliness, amenities, property conditions & facilities
wonderful place, i will be staying there again..the front desk staff did a great job, having great knowledge of the Hotel and it's history.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ernestine

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean & staff very friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and room..Very friendly and accommodating staff, perfect location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, amenities
Staff very friendly clean environment
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sonya

Liked: Cleanliness, staff & service, amenities
Courteous staff, clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, and very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Twylla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!! Very nice in a classic old world style. The best of everything. Definitely recommend and we will definitely be back!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Lovely place, very well situated, the staff is super friendly and the old vibe to the hotel is really nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Nice old hotel with pleasant staff and clean facilities .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic charm, clean room, friendly staff, good breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to.stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The stay was great because of the convience to the train ride. In addition, the clean room, amenities, and staff were great too! Thank you for a wonderful stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was Helpful and the hotel is beautiful Close to everything downtown
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Lovely hotel!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Its an amazing place to stay in Durango
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay with my husband. Chandler the front desk attendant was accommodating and had a deep understanding of the history of the Palmer. I highly recommend that if you’re visiting Durango stay at the Palmer!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Casey

Liked: Cleanliness, property conditions & facilities
The room was super clean and the staff was incredibly friendly and helpful!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely historic property.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and location to all attractions were great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay here again.
Stayed 1 night in Oct 2025

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