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The General Palmer Hotel

4.0 star property
Historic hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for The General Palmer Hotel

Interior entrance
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Mountain view
Lobby lounge
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Fort Lewis College
    ‪13 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(25 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Durango

Located in Historic Downtown Durango, The General Palmer Hotel is adjacent to Durango and Silverton Narrow Gauge Railroad and within a 5-minute walk of other popular sights like Durango Area Tourism Office. This 4-star hotel has 39 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Durango Arts Center - 5 min walk - 0.3 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Durango Coffee Company - ‬2 min walk
  • ‪Denny's - ‬4 min walk
  • ‪East by Southwest - ‬1 min walk

About this property

The General Palmer Hotel

Historic hotel with free breakfast and a 24-hour front desk
Dating back to 1898, The General Palmer Hotel offers coffee in a common area, a library, and a terrace. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this hot springs hotel include a porter/bellhop, a banquet hall, and a vending machine.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include iPod docks, free local calls, and ceiling fans. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 20 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Are free cancellation options available at The General Palmer Hotel?

The General Palmer Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The General Palmer Hotel?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on Nov 14, 2025 start from $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The General Palmer Hotel?

This hotel is situated in Historic Downtown Durango, just steps from Durango and Silverton Narrow Gauge Railroad, and within a 10-minute walk of Animas River Trail and Durango Arts Center. You'll also find Animas River and Sorrel Sky Gallery less than a mile away.

Is parking available on site at The General Palmer Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does The General Palmer Hotel include a casino?

No, The General Palmer Hotel doesn't have a casino.

Will I find an indoor pool at The General Palmer Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The General Palmer Hotel?

Amenities that appeal to couples at this historic hotel include a pillowtop mattress, a hydromassage showerhead, and bathrobes.

Does The General Palmer Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The General Palmer Hotel have a restaurant that serves breakfast?

The General Palmer Hotel offers free continental breakfast each morning though there is no restaurant.

Will The General Palmer Hotel allow pets to stay free of charge?

No, pets aren't allowed at The General Palmer Hotel.

Are there connecting rooms at The General Palmer Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The General Palmer Hotel?

The closest major airport to The General Palmer Hotel is Durango, CO (AMK-Animas Air Park), which is 5.7 mi away (10 minutes by car). Another top airport is Durango–La Plata County Airport (DRO), which is located 14.6 mi away (22-minute drive).

Are there rooms with balconies at The General Palmer Hotel?

No, there aren't any guestrooms with balconies at The General Palmer Hotel.

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made the stay even better! Very convenient to walk everywhere.
Stayed 2 nights in Nov 2025

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only complaint, and it's a small one, is the room size. Everything else, particularly the service, was fantastic. Great town with many restaurant and shopping choices. Hotel is a grand, old Western downtown hotel that is well preserved
Stayed 2 nights in Sep 2025

8/10 Good

Ann, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at the hotel. It was super convenient for the train. Parking was easy. We wanted a larger room, so we were in the hotel across the parking lot. It wasn't really very inconvenient, but no lift, so you need to be able to do stairs with luggage (or use a porter).Linens were nice and sufficient. Bed was very comfortable. The breakfast was fairly basic, but sufficient. I would stay there again for ambience and convenience!
Stayed 2 nights in Aug 2025

10/10 Excellent

KENNETH

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location if you’re planning to ride the trains to Silverton. Very nice staff and the room was clean and quiet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Palmer Hotel provides an American Victorian era experience but with freshness and an updated feel. The staff are super helpful, the bedroom very comfortable and homey, and the surrounding area filled with restaurants, music, and delightful things to do in a gorgeous setting. I definitely will return!!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

Classic hotel next to the Durango-Silverton rail station. Nice breakfast included. 3rd floor room had no window, maybe the one they stick Hotels.com Platinums in :-(
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Helpful staff to a fault!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the Durango-Silverton train station.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Stayed 2 nights in Aug 2025

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not the best. Otherwise, a pleasant stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jared

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Location great for dining and riding the train.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff, uber convenient location
Stayed 1 night in Aug 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant with a great location close to the train station and downtown.
Stayed 2 nights in Aug 2025

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colorado trip 2025

In Durango for a night to ride the train. Hotel very convenient to old downtown restaurants and shops. Hotel right next to the train station and as hotel guests, were allowed to park there. 5 minute walk to the Durango-Silverton train. Hotel very comfortable. Breakfast was very good. Staff very accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
This ho
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Amenities
The staff was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. We stayed here for two nights on our drive-through Colorado. The staff was really nice and very helpful at the front desk. It's right on Main Street so you can walk right out your front door and have access to all kinds of restaurants and shops. The room was extremely comfortable. Do note that if you want a room with windows, you may end up in a building across the street from the actual hotel, but that's OK. The lobby of the hotel has a very comfortable seating area, which they call the library Where one can have coffee, tea, and comfortably read or wait for your friends. A minor drawback is that there is no elevator in the detached building so you have to schlep your bags upstairs. It is also located immediately adjacent to the train depot so that can be a little noisy, although not at night.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in Durango

We had a 2 bedroom with large living room. There was an issue with bath tub but they quickly took care of it. Breakfast was delicious. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, needs some window info

Breakfast is great! Missed having a window, however, and that should be a little more explicit in the room descriptions. Everything else was beyond great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. We will be back!
Stayed 2 nights in Jul 2025

10/10 Excellent

rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay breakfast was good. Very clean and surprisingly quiet even though we wete right next to the train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to.stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff ..very beautiful older building with lots of class...steps from the durango train..perfect place to stay..i was treated like a queen..we will be back!
Stayed 1 night in Jul 2025

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