Historic Hotel in downtown Durango. Great for those who want to walk around main ave eat and drink, and stroll/stagger back to bed:)
Extremely over priced. No amenities whatsoever. It’s a funky, cool old hotel but the room was nothing special. Both their website and orbitz said breakfast was included but they did not provide any and refused to discount my stay. Also did not have cookies and gourmet coffee as advertised. Coffee was el cheapo keurig and they only gave one creamer per cup. All in all a very expansive room and not at all worth it. Avoid this place
There was an issue with our original room and they upgraded us for free
Staff of Jessie, Sarah, & Mason were helpful which we appreciated with the problems of the room. Heater couldn’t be used & door lock had issues. Both problems were addressed. Room was small & the stairs were OK but would be a problem for many. No elevator for use in this wing. The morning we departed the stairs & railings were slick! Location was a plus!
Beautiful hotel. Great location. Friendly staff. Comfy bed and pillows. Very clean.
Great location, walking distance to great restaurants and bars.
Main thing likeable about this hotel is the historical intrigue as it was built in 1898.
Wonder place to stay. Perfect location. Wonderful staff. Will definitely stay here again
The General Palmer is an atmospheric hotel with period decor and fantastic location. I walked to my dinner restaurant and enjoyed the complimentary coffee and delicious cookies. I was able to leave my parked car in their private lot the following day as I journeyed on the Surango & Silverton Narrow Gauge Railroad. A most pleasant stay.
Very neat special spot with comfy beds Loved the elevator too
room was beautiful and clean but it was 80degrees in the room, they furnished a fan but it was still too hot for sleeping
It is right downtown Durango so you can walk everywhere. Shopping, restaurants theaters and train station. Hotel has an excellent ambiance. I will definitely stay there again.
The hotel was very nice and the evening attendant was very helpful. The breakfast buffet could use some improvement. Overall, we'd go back.
Located in Historic Downtown Durango, The General Palmer Hotel is adjacent to Henry Strater Theater and within a 5-minute walk of Durango and Silverton Narrow Gauge Railroad. Each of the 39 rooms at this 4-star hotel includes an iPod dock, a coffee maker, and a flat-screen TV.
All 39 individually decorated rooms provide iPod docks, coffee makers, and free newspapers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Free local calls, free bottled water, and ceiling fans are also standard.
Guests of The General Palmer Hotel enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this hot springs hotel include free newspapers, a terrace, and a porter/bellhop.
Historic Hotel in downtown Durango. Great for those who want to walk around main ave eat and drink, and stroll/stagger back to bed:)
Thank you for sharing. We hope to see you again soon!
Extremely over priced. No amenities whatsoever. It’s a funky, cool old hotel but the room was nothing special. Both their website and orbitz said breakfast was included but they did not provide any and refused to discount my stay. Also did not have cookies and gourmet coffee as advertised. Coffee was el cheapo keurig and they only gave one creamer per cup. All in all a very expansive room and not at all worth it. Avoid this place
Hi Christopher. We are extremely disappointed we fell so short of your expectations during your stay. I have adjusted 25% off of your stay and I was truly unaware you had requested one. We do not fit the model of an operation allowed to serve hot breakfast during this time per the San Juan Basin Health Department and are only able to provide the pre-packaged muffins and breakfast bars in the rooms for our guests. We look forward to serving hot breakfast again soon. Coffee service and beverage service along with cookies in the lobby each day were also eliminated by the State. We gladly deliver additional coffee, creamer and sugar's upon request, 24 hours a day. Please accept my sincerest apologies and thank you for providing feedback. We always appreciate our guest comments!
Thank you for rating us.
There was an issue with our original room and they upgraded us for free
Thank you for sharing your experience! We look forward to having you stay with us again soon!
Staff of Jessie, Sarah, & Mason were helpful which we appreciated with the problems of the room. Heater couldn’t be used & door lock had issues. Both problems were addressed. Room was small & the stairs were OK but would be a problem for many. No elevator for use in this wing. The morning we departed the stairs & railings were slick! Location was a plus!
Thank You for sharing your experience! We hope your stay next time is much more pleasant.
Beautiful hotel. Great location. Friendly staff. Comfy bed and pillows. Very clean.
Thank you so much for sharing your experience. We hope to see you again soon!
Thank you so much for sharing your experience. We hope to see you again soon!
Great location, walking distance to great restaurants and bars.
Thank you so much for sharing your experience. We hope to see you again soon!
Thank you so much for sharing your comments regarding your stay with us.
Thank you for sharing. We hope to see you again soon!