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The General Palmer Hotel

4.0 star property
Historic hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for The General Palmer Hotel

Interior entrance
Lobby lounge
Interior
Mountain view
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(26 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Durango

Located in Historic Downtown Durango, The General Palmer Hotel is adjacent to Durango and Silverton Narrow Gauge Railroad and within a 5-minute walk of other popular sights like Durango Area Tourism Office. This 4-star hotel has 39 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Durango Arts Center - 5 min walk - 0.3 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Durango Coffee Company - ‬2 min walk
  • ‪Esoterra Ciderworks - ‬1 min walk

About this property

The General Palmer Hotel

Historic hotel with free breakfast and a 24-hour front desk
Dating back to 1898, The General Palmer Hotel offers coffee in a common area, a library, and a terrace. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this hot springs hotel include a banquet hall, a porter/bellhop, and a vending machine.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include iPod docks, free local calls, and ceiling fans. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 20 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Are free cancellation options available at The General Palmer Hotel?

The General Palmer Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do close to The General Palmer Hotel?

This hotel is situated in Historic Downtown Durango, just steps from Durango and Silverton Narrow Gauge Railroad, and within a 10-minute walk of Animas River Trail and Durango Arts Center. You'll also find Animas River and The Powerhouse less than a mile away.

Is there parking available at The General Palmer Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does The General Palmer Hotel include a casino?

No, The General Palmer Hotel doesn't have a casino.

Will I find an indoor pool at The General Palmer Hotel?

No, there is no indoor pool at this hotel.

Is The General Palmer Hotel a good place to stay for couples?

Amenities that appeal to couples at this historic hotel include a pillowtop mattress, a hydromassage showerhead, and bathrobes.

Does The General Palmer Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The General Palmer Hotel have a restaurant that serves breakfast?

The General Palmer Hotel offers free continental breakfast each morning though there is no restaurant.

Will The General Palmer Hotel allow pets to stay free of charge?

No, pets aren't allowed at The General Palmer Hotel.

Are there connecting rooms at The General Palmer Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The General Palmer Hotel?

The closest major airport to The General Palmer Hotel is Durango, CO (AMK-Animas Air Park), which is 5.7 mi away (10 minutes by car). Another top airport is Durango–La Plata County Airport (DRO), which is located 14.6 mi away (22-minute drive).

Are there rooms with balconies at The General Palmer Hotel?

No, you won't find guestrooms with balconies at The General Palmer Hotel.

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome. The only issue was a thick layer of dust on the ceiling fan which we cleaned off to use. The breakfasts are very good. The staff was invariably courteous. The location is perfect. We will be back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made the stay even better! Very convenient to walk everywhere.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel, everything was lovely we were very well looked after 😊
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dale

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect! Easy parking. Nice view from the patio. Staff was friendly and helpful. Free breakfast was nice, not amazing. The coffee is a little weak, but otherwise we thoroughly enjoyed our stay.
Stayed 1 night in Sep 2025

8/10 Good

sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrible. The elevator not acceptable. Very difficult to maneuver.
Stayed 2 nights in Sep 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

DeeLon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

MARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an inside room so no view but it was extremely quiet. The staff was outstanding in the lobby and the breakfast room. We loved all the woodwork and the antiques!
Stayed 6 nights in Sep 2025

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
I like its proximity to everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Special thanks to a manager, Lucia, that resolved a room request issue between Expedia’s booking system and the hotel itself. We had a lovely corner room in the beautiful main hotel. It was perfect! HIGHLY recommend this hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Its an amazing place to stay in Durango
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of train; staff was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard, Springfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. We stayed at both historic hotels in Durango and this was our favorite front. Staff was excellent very kind. Very chatty treat on a great conversation. They have the oldest operating elevator in the state of Colorado. It’s small, but it’s worth the experience of the ride. Don’t forget to go out on TV. Second floor balcony deck. It’s over the west part of Durango and the trains coming and going.
Stayed 1 night in Sep 2025

8/10 Good

Meredith

Liked: Cleanliness, property conditions & facilities
Ample parking, typical continental breakfast, smallest elevator in the world, older hotel and rooms, but they were very clean. Mattress needed to be changed.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and location to all attractions were great.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Choice as Best Hotel in Durango

Gen Palmer staff was excellent. The room was cozy with a very comfortable bed….plus it was quiet so we got an excellent night’s sleep. Because it was the busy season in Colorado and Durango, we had to split our time between another notable Durango hotel and the General Palmer. With many more amenities (e.g. free breakfast), the General Palmer would be our number one choice, hands down.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old hotel

Lovely old hotel in old Durango and next to train station. Nice breakfast, beautiful seating areas and a big rooftop patio.
Stayed 2 nights in Sep 2025

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