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The General Palmer Hotel

Property class: 4

Choose dates to view prices

Photo gallery for The General Palmer Hotel

Interior entrance
Lobby lounge
Interior
Interior
Mountain view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, No Windows

Standard Room, 1 King Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, No Windows

Standard Room, 1 Queen Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, No Windows

9.6 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Wing, 2 Queen Suite, Stair Access Only

Palace Wing, 2 Queen Suite, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 2 Queen Suite, Stair Access Only

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Palace Wing, 1 Queen Bed, Stair Access Only

Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 Queen Bed, Stair Access Only

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Wing, 1 King Bed, Stair Access Only

Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 King Bed, Stair Access Only

9.4 out of 10
Exceptional
(21 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Wing, 1 King Suite, Stair Access Only

42-inch flat-screen TV with cable channels, TV, iPod dock

Palace Wing, 1 King Suite, Stair Access Only

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Durango

Located in Historic Downtown Durango, The General Palmer Hotel is adjacent to Durango and Silverton Narrow Gauge Railroad and within a 5-minute walk of other popular sights like Durango Area Tourism Office. This 4-star hotel has 39 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Durango Arts Center - 5 min walk - 0.3 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Esoterra Ciderworks - ‬1 min walk

About this property

The General Palmer Hotel

Dating back to 1898, The General Palmer Hotel offers coffee in a common area, a library, and a terrace. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this hot springs hotel include a porter/bellhop, a vending machine, and a banquet hall.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include iPod docks, free local calls, and ceiling fans. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 20 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Are free cancellation options available at The General Palmer Hotel?

The General Palmer Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The General Palmer Hotel?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on Apr 26, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The General Palmer Hotel?

This hotel is situated in Historic Downtown Durango, just steps from Durango and Silverton Narrow Gauge Railroad, and within a 10-minute walk of Animas River Trail and Durango Arts Center. You'll also find Animas River and Sorrel Sky Gallery less than a mile away.

Will I be able to park at The General Palmer Hotel?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does The General Palmer Hotel include a casino?

No, The General Palmer Hotel doesn't have a casino.

Will I find an indoor pool at The General Palmer Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The General Palmer Hotel?

Amenities that appeal to couples at this historic hotel include Egyptian cotton sheets, a hydromassage showerhead, and bathrobes.

Does The General Palmer Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The General Palmer Hotel have a restaurant that serves breakfast?

The General Palmer Hotel offers free continental breakfast each morning though there is no restaurant.

Will The General Palmer Hotel allow pets to stay free of charge?

No, pets aren't allowed at The General Palmer Hotel.

Does The General Palmer Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The General Palmer Hotel?

The closest major airport to The General Palmer Hotel is Durango, CO (AMK-Animas Air Park), which is 5.7 mi away (10 minutes by car). Another top airport is Durango–La Plata County Airport (DRO), which is located 14.6 mi away (22-minute drive).

Can I book a room with a balcony at The General Palmer Hotel?

No, there aren't any guestrooms at The General Palmer Hotel that offer a balcony.

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary, Rio Rancho

Liked: Cleanliness, amenities, property conditions & facilities
R etching was great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Connor

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is beautiful and clean, the historic ambience is great but not over done. I love the historic but safe and operational elevator. The room was very clean with comfortable beds with clean white linens. The bathroom was clean with the refillable shampoo, conditioner and body wash dispensers in good clean shape. They even had robes in the closet. Heat pump mini split for room heat and a large tv but we didn’t use so I can’t speak to the channel selection. The rooms were quiet and I didn’t hear much of the other guest, very minimal road noise from outside. Basic continental breakfast, and coffee tea station set up. Beautiful seating where you can see the Rio Grande train. Parking is good and safe. What more could you ask for?! I would recommend for the experience and the comfort. Last, the staff was super friendly and very accommodating, with attention to detail. Very hospitable. Thank you for the great stay!
Stayed 1 night in Jan 2026

8/10 Good

Emilia

Traveled with partner
Liked: Cleanliness, amenities
Couldn’t rate the breakfast because I didn’t have it. Be cautious booking through this company though because they state that the property doesn’t bill you until upon arrival but they did bill me two days before arrival and upon arrival so I was charged twice.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great because of the convience to the train ride. In addition, the clean room, amenities, and staff were great too! Thank you for a wonderful stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Todd, Addison

Stayed 1 night in Dec 2025

10/10 Excellent

vickie

Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Dec 2025

10/10 Excellent

JR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Beautiful and clean on the inside. Chandler at the front desk was awesome! Free breakfast and free cookies was great as well. Great location. Great everything.
Stayed 2 nights in Dec 2025

8/10 Good

James, Prescott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and was located in a great location in vicinity to downtown Durango. We wish we would’ve stayed in the original hotel, but we were placed in a different wing that was renovated at a later date because it had bigger rooms. We wish we could’ve stayed in the original hotel. We did have some issues with our room. The key was bent and didn’t work and the adjoining door to the room next to us didn’t lock properly, but the hotel staff did go out of their way to come to our room twice to get both items fixed and resolved.
Stayed 1 night in Jan 2026

10/10 Excellent

Vinicius

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

DEBRA, Las Vegas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and cozy. The staff was beyond friendly and professional. The breakfast was decent (the eggs left a little to be desired). The location is perfect. Definitely can't mind the train whistle. It goes off every hour but you can hear it all over town. You just get used to it. Would definitely stay there again.
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was great; easy, free, plenty of room. The staff was amazing - friendly, helpful, and knowledgeable. The rooms were clean and comfortable - the bed was amazing! Free coffee and cookies all the time. Overall, a great place.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer, Woodland Park

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous!!
Stayed 1 night in Dec 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice old hotel with pleasant staff and clean facilities .
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Yael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and room..Very friendly and accommodating staff, perfect location!
Stayed 3 nights in Dec 2025

10/10 Excellent

Edwardo

Liked: Cleanliness, amenities, property conditions & facilities
The Staff was friendly and helpful. The room was clean and quiet. We got to watch a he train from the window and balcony. Wonderful weekend getaway.
Stayed 1 night in Dec 2025

10/10 Excellent

Brad, Weatherford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was sole ol hotel quality. Staff was top notch and especially Chandler made the stay warm, welcoming, and my wife and I felt at home and like family
Stayed 5 nights in Dec 2025

10/10 Excellent

Ariagna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pretty nice hotel , right in the beggining of the main st and behind the railroad . Very pretty , staff is pleasant
Stayed 3 nights in Dec 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean . Staff is very friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Lovely place, very well situated, the staff is super friendly and the old vibe to the hotel is really nice
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa, Farmington

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer, Anaheim

Liked: Cleanliness, amenities, property conditions & facilities
This was our first time visiting Durango so stayed 2 nights at this hotel. The experience was amazing, loved the historical vibe. The hotel provided warm chocolate chip cookies, a hot chocolate, coffee, and tea bar. The breakfast and dining area was wonderful and service top notch. What a way to start our annual Mother/Daughter. The only issue was not being able to stay longer.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice and the room was really nice. Breakfast was a little disappointing but otherwise it was a great experience.
Stayed 1 night in Dec 2025

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