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Holiday Inn Dumfries by IHG

3.0 star property
Hotel in Dumfries with a 24-hour front desk and a restaurant

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Photo gallery for Holiday Inn Dumfries by IHG

Exterior
1 bedroom, premium bedding, in-room safe, desk
Property amenity
1 bedroom, premium bedding, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ
  • Dumfries Ice Bowl
    ‪4 min drive‬
  • Dalscone Farm Fun
    ‪5 min drive‬
  • Mabie Forest Park
    ‪10 min drive‬

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Room options

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Garden View

  • 273 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Garden View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Garden View

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Dumfries

Holiday Inn Dumfries by IHG places you within 2 miles (3 km) of Burns' mausoleum and Dumfries Museum. This 3-star hotel welcomes guests with 71 rooms and conveniences like free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Dumfries Ice Bowl - 4 min drive - 1.9 miles
  • Dumfries and Galloway Golf Club - 4 min drive - 1.7 miles
  • Dalscone Farm Fun - 5 min drive - 2.9 miles
  • Mabie Forest Park - 10 min drive - 4.9 miles
  • Caerlaverock Castle - 13 min drive - 8.5 miles

Getting around

  • Dumfries Station - 9 min drive

Restaurants

  • ‪The Hitching Post - ‬4 min drive
  • ‪The Frothy Bike Co - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪The Jolly Harvester - ‬4 min drive
  • ‪Globe Inn - ‬3 min drive

About this property

Holiday Inn Dumfries by IHG

Hotel in Dumfries with a 24-hour front desk and a restaurant
Holiday Inn Dumfries by IHG features free WiFi in public areas, a conference center, and coffee in a common area. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect 33-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Exterior

Hetland Hall Hotel

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  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 411 reviews
$136 nightly
The price is $163
Jun 30 - Jul 1
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie 59

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 33-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Frequently asked questions

Are free cancellation options available at Holiday Inn Dumfries by IHG?

Holiday Inn Dumfries by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do within easy reach of Holiday Inn Dumfries by IHG?

This hotel is located in Dumfries, close to Dumfries and Galloway Golf Club, Dumfries Ice Bowl, and Dalscone Farm Fun. You'll also find Dumfries and Galloway Aviation Museum and Robert Burns Centre within a short drive.

Will I be able to park at Holiday Inn Dumfries by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Dumfries by IHG have a casino?

No, Holiday Inn Dumfries by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Dumfries by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn Dumfries by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Holiday Inn Dumfries by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Dumfries by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Dumfries by IHG serves buffet breakfast for a surcharge each morning at Brasserie 59.

Does Holiday Inn Dumfries by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Dumfries by IHG.

Does Holiday Inn Dumfries by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Holiday Inn Dumfries by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Dumfries by IHG.

Does Holiday Inn Dumfries by IHG host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Dumfries by IHG.

Holiday Inn Dumfries by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 264 out of 564 reviews
Rating 8 - Good. 202 out of 564 reviews
Rating 6 - Okay. 59 out of 564 reviews
Rating 4 - Poor. 21 out of 564 reviews
Rating 2 - Terrible. 18 out of 564 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the Easterbrook Hall and handy for attending a concert. The only issue with the facilities was the poor number of tv channels available.
Stayed 2 nights in Mar 2025

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable, very welcoming

Original hotel was cancelled so last minute booking. Hotel was very clean, staff welcoming and helpful. Breakfast and car parking good. Better than the images probably portray.
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Very pleasant experience. Will definitely book again
Stayed 1 night in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

All good nice and clean
Stayed 1 night in Feb 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was spotless and the rooms were warm. Brilliant setting and very quiet. I'm just glad we didn't book a table for dinner as people were waiting for ages and giving up and going else where. Would recommend the hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Stayed 2 nights in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday getaway.

Birthday getaway. Plenty of free parking. Surtounded by nice historic buildings and park land. (Ex psychiatric hospital wards) but actual hotel is a new build. Food was fine and room was clean, warm and quiet. Dog friendly although we didn't have one.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

A

Stayed 1 night in Jan 2025

10/10 Excellent

sean

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is outstanding. Extremely clean, convenient location. I would highly recommend. I would also like to thank the front office staff for being absolutely brilliant. Also, I’d like to thank the restaurant. Staff always pleasant and kind. Also a shout out to housekeeping who did an excellent job. Thank you so much.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmine

new years eve

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Leona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated

Staff friendly and helpful. Room smelt - duvet of stale urine - didn't sleep wy all. Breakfast good.
Stayed 1 night in Dec 2024

10/10 Excellent

Pauline

Stayed 2 nights in Dec 2024

8/10 Good

Lesley

Liked: Staff & service

One night stay

It was ok as it was only for 1 night where the toilet roll hangs in the bathroom was dirty which my husband told reception about other than that it was ok
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Pleasant helpful staff, good breakfast. Room was clean and comfortable enough. Decor in hallways and corridors is a bit tired.
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No batteries in tv remote and staff refused to supply any. Heating in room not working. On the second night staying a random person was given a key to my room and walked while I was in bed. Awful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting

This is a lovely hotel set in beautiful grounds. Very friendly staff who made us feel very welcome. I would particularly applaud receptionists. Only slight negative would be dinner. Placed at a table which wasn’t set properly and had to pinch cutlery from an adjoining table. Even when the waitress came to take our order she didn’t notice! But overall we lived our stay. Room was very well equipped, quiet and very comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in lovely setting, easy to get into town,
Stayed 2 nights in Nov 2024

10/10 Excellent

craig

Stayed 1 night in Nov 2024

6/10 Okay

AFSANEH

Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Stayed 1 night in Oct 2024

6/10 Okay

Robert

Business traveler
Two single beds pushed together gap very annoying
Stayed 1 night in Nov 2024

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