Pool was so salty it was nasty. My suite room AC was malfunctioning so they put us (5) in a smaller room
We checked in late so our room wasn’t officially given to us. We got our room with a roll away bed but didn’t get house keeping service nor high speed internet because of the confusion. Staff was confusing to us for how to handle the situation. We paid for two nights stay and expected proper service like we were real customers. Bartender and restaurant staff were great however.
Hotel was in good location. Staff were very friendly. Only issue was the in-room coffee maker. It was very dirty, but they brought a new one quickly when I asked.
Great location and stay. We booked two separate reservations and didn’t have to move rooms. Very accommodating
This is our first time staying here, we usually stay at hotels right in Canal Park. We were surprised at how clean, quiet and newly update our room was. All of the staff was friendly and helpful. Even the male housekeeper on our floor greeted us with a smile. Location is outside of Canal Park but close to the Lake Walk entrance so we walked back and forth because the weather was great. But we did stay close to the hotel too because there were plenty of choices of shops, restaurants and bars. The hotel offered to shuttle us wherever we needed to go but didn't take advantage of that.
Great room, nice jacuzzi, perfect location, easy and free parking, clean and well appointed rooms, comfortable beds with lots of pillows, nice fitness center, lovely welcome at the front desk, bar is open late, great restaurants across the street, easy skyway access.
Slept very well, quiet, nice beds. Centrally located. Parking was nice with a skyway to the hotel.
Enjoyed some nice restaurants, museums and lake walks. Central location, good experience.
Hotel was very nice, great location, staff good. Room was lovely, beds very comfortable. Only downside was the missing soap bars, but staff was great to get that for us. Lakeside room had a nice view. A little confusing on where to find the proper parking location but staff was great with that all so. Would stay here again.
Great experience. Good location, across a short path to the boardwalk, easy jaunt to Canal Park.
Very nice very clean. Great food at the bar. Hotel was clean and neat. Staff was very helpful. Hotel location was in the center of town. Easy walk to the main street for some night life. BUt it was to cold that night to walk around nice the next day to walk around.
Stayed over the Grandma's Marathon weekend, so it was pricey, but great location. Only complaint is they only allowed 1 extra hour of late check-out (knowing everyone was in the marathon that morning, that was tough). Plus, they were knocking at our door after that hour. I doubt there were many people checking in that night, so this was unnecessary.
Very Nice, clean close to lots of places to eat. I did eat at the hotel and the 301 burger was great !
Just spent a quiet weekend at this hotel. Room was clean comfy and the staff were fantastic. Parking was easy but a bit of a walk. Area of town was great, lots to do and easy access. Disappointing to have to pay for wifi, and the pool/exercise facility could be more user friendly. Overall good experience.
Staff were friendly to the extreme, even for MN. Quality of lobby bar and those lil bottles/toiletries put it over the top
The pillows in this hotel were absolutely amazing.
Stayed over the Grandma's Marathon Weekend - hotel is located downtown, walking distance to marathon bus, expo, finish line. Only draw back was the cost. They had a nice carbo-loading dinner at the in-house restaurant for the same price as the dinner at the expo.
Everything was wonderful!!! Rooms were very clean and quiet.
Located in Downtown Duluth within a short walk of Duluth Entertainment Convention Center, Sheraton Duluth Hotel is within a mile (2 km) of other popular sights such as AMSOIL Arena. This 147-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
All 147 air-conditioned rooms provide coffee makers, free local calls, and free bottled water. Guests can expect 55-inch Smart TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include ironing boards and desks.
Guests staying at Sheraton Duluth Hotel enjoy an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Pool was so salty it was nasty. My suite room AC was malfunctioning so they put us (5) in a smaller room
Thank you for taking the time to review our hotel, we appreciate your feedback. We will share your comments with our team in an effort to improve our guest's overall experience. We hope to have an opportunity to serve you again, next time you are in Duluth!
We checked in late so our room wasn’t officially given to us. We got our room with a roll away bed but didn’t get house keeping service nor high speed internet because of the confusion. Staff was confusing to us for how to handle the situation. We paid for two nights stay and expected proper service like we were real customers. Bartender and restaurant staff were great however.
I am very sorry that your room was not ready at check in time and that you did not receive housekeeping or the high speed internet you requested. That is not the level of service we strive to provide. Thank you very much for your valuable feedback, it helps us to assure this does not happen again in the future.
Hello, thank you for your review! We greatly appreciate your feedback.
Hotel was in good location. Staff were very friendly. Only issue was the in-room coffee maker. It was very dirty, but they brought a new one quickly when I asked.
Hello, thank you for taking the time to review our hotel. We apologize for not meeting our standards upon your arrival, and are glad that you let us know so we could address the issue immediately. We want to make each guest's stay as carefree as possible, and we can only do so with feedback such as yours. Thank you again for your review, and we hope to have the chance to host you again in Duluth.
Great location and stay. We booked two separate reservations and didn’t have to move rooms. Very accommodating
Hi there, thank you for reviewing our hotel. We are so glad that you enjoyed your stay with us! We try our best to make each guest's stay as carefree as possible. We hope to see you in Duluth again soon!
This is our first time staying here, we usually stay at hotels right in Canal Park. We were surprised at how clean, quiet and newly update our room was. All of the staff was friendly and helpful. Even the male housekeeper on our floor greeted us with a smile. Location is outside of Canal Park but close to the Lake Walk entrance so we walked back and forth because the weather was great. But we did stay close to the hotel too because there were plenty of choices of shops, restaurants and bars. The hotel offered to shuttle us wherever we needed to go but didn't take advantage of that.
Hi there, thanks for reviewing our hotel! We are so glad that you enjoyed your stay with us, our staff works hard to make each guest's stay as carefree as can be. We're so happy that you were able to take advantage of our downtown location, and that the weather was great for you. Our shuttle is nice for times when the weather doesn't cooperate so well! Thank you again for your feedback, and we hope that you come visit us again soon!
Great room, nice jacuzzi, perfect location, easy and free parking, clean and well appointed rooms, comfortable beds with lots of pillows, nice fitness center, lovely welcome at the front desk, bar is open late, great restaurants across the street, easy skyway access.
Hi Jen, thank you for taking the time to review our hotel. We appreciate your feedback, and we're so glad that you enjoyed your stay with us! We agree, our downtown location is perfect for anyone who wants to stay warm- we are connected by skywalk to many local attractions, and we have a complimentary shuttle to drive our guests anywhere within five miles of the hotel so you don't have to wait for your car to warm up. We are happy that you were able to take advantage of our amenities, and we hope you visit us again soon!
Slept very well, quiet, nice beds. Centrally located. Parking was nice with a skyway to the hotel.
Thank you for taking the time to review our hotel, we appreciate your feedback. I am happy to tell you that we will be starting a renovation at the end of January, we hope you come back and see our refreshed hotel. Thank you
Enjoyed some nice restaurants, museums and lake walks. Central location, good experience.
Thank you for letting us know you enjoyed your visit, we look forward to the next one!!
Thank you for taking the time to review our hotel, we appreciate your feedback. We are happy to see you enjoyed your stay and we hope you choose to stay with us again, next time you are in Duluth.