We had gotten a recommendation from a friend who said this was a great hotel. When we walked into the hotel there's 2 sets of steep concrete stairs leading to check in desk. There are no elevators. I'm not sure how anyone handicapped can check in. The floors everywhere are warped. The smell is old & rotten. To get to rooms, you have to walk up another set of steep, narrow steps. If you have a lot of luggage, u will have to carry them down those steep stairs & then back to your room, no carts. Front desk team were friendly. The room doors don't fit in the frame well, hard to open/close. Something was leaking in the bathroom next to tub. The room we reserved was supposedly a premium room, 2 nights-$511. This place isn't worth that much money! I heard every door slam last night. The shower isn't for tall people, I'm 6'1, shower head came to my chest. There is Dove shampoo /conditioner, bar soap in the shower, which was cool.