The property was clean and neat. Breakfast options were nice. The only drawback was that I thought it very loud---not sure if thin walls or just loud clientele when I was there.
Property was under construction, which in itself isn't a huge deal, just unpleasant. The bathroom was dirty with hair on the tile walls. The room decor was very odd and awkwardly placed. There were no bottles of water in the room. There was no restaurant or "mini store" in the hotel. The lobby/dining area was nice. The free breakfast was decent, but not fantastic. It was fine, except for the dirty room. I just had higher expectations that were not met overall. Nice front desk person.
HOTEL WAS LOCATED NEAR SEVERAL RESTAURANTS AND STORES. CHECKING IN WAS WONDERFUL. MAN WAS VERY HELPFUL AT DESK . WAS TOLD THE HOTEL WAS ENTIRELY BOOKED SO HOPED WE DIDNT MIND THE HANDICAP ROOM. NOT A PROBLEM FOR US WE THOUGHT. BUT ROOM HADNT BEEN VACUUMED AS THERE WAS A LARGE PIECE OF TOENAIL ON CARPET AND CARPET HAD LINT AND PIECES OF WHAT APPEARED TO BE CRACKER CRUMBS ON FLOOR. I WORE MY SHOES THE ENTIRE TIME UNTIL I HOPPED INTO BED.THEN ON THE TUB THERE WAS WHAT LOOKED LIKE A RUST STAIN. WHEN I WIPED IT WITH A TOWEL , IT CAME RIGHT OFF, AS IT WAS BLOOD. NOT SATISFACTORY AT ALL!!!!! ESPECIALLY PAYING OVER 200.00 AFTER TAX.. BREAKFAST WAS PRETTY GOOD. LOTS OF QUICK CHOICES. DIDNT USE POOL. LOBBY WAS CLEAN , JUST NOT OUR FLOORS AND TUB IN ROOM. DID NOT COMPLAIN TO MANAGEMENT SINCE WE WERE TOLD THEY WERE SOLD OUT. SHOULD HAVE CALLED DESK AND HAD THEM RE -CLEAN ROOM. WAS JUST TOO TIRED FROM DRIVING.
We stayed in the hotel for 1 night. In the room we had two queen beds, a table, one chair, a TV, a coffee maker and a refrigerator. The beds were comfortable, though the pillows are a little too full to my taste (we prefer smaller pillows). The room was not very spacious. In the evening I saw people sitting in the breakfast area, some were eating, some just talking or playing board games and eating free cookies that hotel offers. Breakfast in the morning included cereals, fruits, oatmeal, eggs, sausages, waffles, pastries, orange juice, coffee and tea. In the walking distance there is HyVee and several fast food restaurants like Chipotle or Five Guys. Overall it was a good stay.
We should've known there was a problem when the manager called to ask us if our room was okay shortly after we checked in. The room had 2 queen beds. The only "seating" was a broken down desk chair. The room was tiny. They called it an accessible room (which we didn't need, but it had been a good price), but I'm not sure how anyone who needed an accessible room would've navigated the tight quarters. The shower had a hand held shower head--if you left it in its holder, the water sprayed directly at your face because of the angle of the holder. The beds were old. The pillows were old and flat. The man who checked us in had bragged about the breakfast. Breakfasts I'd had at other Hampton Inns were great. Not here. It was just your sub-par cheap hotel/motel breakfast. And the "hot" water for tea wasn't.
The hotel was just off of Highway 20; Kennedy Shopping Mall across the road. Facility was pleasant. Set up nicely for the breakfast that was provided--much more than a continental breakfast. Hotel had other amenities that we didn't use - exercise room, etc.
Room and hotel were very clean! Nice pool. Close to restaurants and activities.
We stayed at Hampton Inn on our way back to Des Moines from Upper Michigan. It was reasonably priced. Our room was located right by the front desk & we did not have any disturbances. Pool was great and breakfast was good. My toddler also was able to sleep comfortably. Rooms were clean and included a fridge.
we had a very nice stay while our child played in a chess tournament at another hotel.
Other than the fact that our door didn't work, something with the door mechanism this place was great and very accommodating. The rooms were very clean as well.
The room was very clean and comfortable, but the walls between rooms are very thin. The staff was not very friendly and were hard to find when we needed them. Location has everything you could want near the hotel.
Check in was professional. Service was friendly and accommodating. Breakfast was diverse and good quality. Check out was easy and friendly. Would stay there again without question.
We like the Hampton Hotel chain, but this one was not quite what we were used to. It didn't have a fridge in the room, and the room must of been a handicapped room, as the bathroom was just a shower.
Centrally located, staff very pleasant, morning breakfast fresh and tasty, staff working breakfast very clean and even took our plates/trash, in evening, the breakfast area was great place to gather with other family members who were staying in the same motel. Very comfortable and clean room.
Nice room and pool area was also clean. Breakfast was excellent and nice service.
We were met by David at check in and he made check in a delightful experience I nice in our room, he checked to see if it was satisfactory. It was very clean and met our needs later he called to see if we wanted a wake up call. The bkft was great Rate it as 10 out of a 10
Very clean, quiet and well maintained. Great location to highway and restaurants/shopping.
Kennedy Mall is a short stroll from Hampton Inn Dubuque, and other popular attractions like University of Dubuque are within a few miles (5 km). This hotel has 97 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. Satisfy your hunger from the comfort of your room with room service.
All of Hampton Inn Dubuque's 97 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free newspapers, free local calls, and safes are other standard amenities.
Guests staying at Hampton Inn Dubuque enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free casino shuttle. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
The property was clean and neat. Breakfast options were nice. The only drawback was that I thought it very loud---not sure if thin walls or just loud clientele when I was there.
Property was under construction, which in itself isn't a huge deal, just unpleasant. The bathroom was dirty with hair on the tile walls. The room decor was very odd and awkwardly placed. There were no bottles of water in the room. There was no restaurant or "mini store" in the hotel. The lobby/dining area was nice. The free breakfast was decent, but not fantastic. It was fine, except for the dirty room. I just had higher expectations that were not met overall. Nice front desk person.
Cathy, we apologize for the inconvenience of the construction and dirty room. We do hand out our water bottles to Hilton Honors members at the front desk and also right behind our front desk is our sweet shop. We hope to see you again soon!
Thank you for staying with us, We hope you enjoyed your time in Dubuque and will be back to see us soon
Thank you for staying with us, We hope you enjoyed your time in Dubuque.
Thank you for staying at Hampton Inn.
HOTEL WAS LOCATED NEAR SEVERAL RESTAURANTS AND STORES. CHECKING IN WAS WONDERFUL. MAN WAS VERY HELPFUL AT DESK . WAS TOLD THE HOTEL WAS ENTIRELY BOOKED SO HOPED WE DIDNT MIND THE HANDICAP ROOM. NOT A PROBLEM FOR US WE THOUGHT. BUT ROOM HADNT BEEN VACUUMED AS THERE WAS A LARGE PIECE OF TOENAIL ON CARPET AND CARPET HAD LINT AND PIECES OF WHAT APPEARED TO BE CRACKER CRUMBS ON FLOOR. I WORE MY SHOES THE ENTIRE TIME UNTIL I HOPPED INTO BED.THEN ON THE TUB THERE WAS WHAT LOOKED LIKE A RUST STAIN. WHEN I WIPED IT WITH A TOWEL , IT CAME RIGHT OFF, AS IT WAS BLOOD. NOT SATISFACTORY AT ALL!!!!! ESPECIALLY PAYING OVER 200.00 AFTER TAX.. BREAKFAST WAS PRETTY GOOD. LOTS OF QUICK CHOICES. DIDNT USE POOL. LOBBY WAS CLEAN , JUST NOT OUR FLOORS AND TUB IN ROOM. DID NOT COMPLAIN TO MANAGEMENT SINCE WE WERE TOLD THEY WERE SOLD OUT. SHOULD HAVE CALLED DESK AND HAD THEM RE -CLEAN ROOM. WAS JUST TOO TIRED FROM DRIVING.
I would like to start by apologizing to you for the dirty room. It is always a good idea to say something rather we are sold out or not. That would give a chance to clean the room or move you and put the room out of order. We also want our guest to leave here happy.
We stayed in the hotel for 1 night. In the room we had two queen beds, a table, one chair, a TV, a coffee maker and a refrigerator. The beds were comfortable, though the pillows are a little too full to my taste (we prefer smaller pillows). The room was not very spacious. In the evening I saw people sitting in the breakfast area, some were eating, some just talking or playing board games and eating free cookies that hotel offers. Breakfast in the morning included cereals, fruits, oatmeal, eggs, sausages, waffles, pastries, orange juice, coffee and tea. In the walking distance there is HyVee and several fast food restaurants like Chipotle or Five Guys. Overall it was a good stay.
We should've known there was a problem when the manager called to ask us if our room was okay shortly after we checked in. The room had 2 queen beds. The only "seating" was a broken down desk chair. The room was tiny. They called it an accessible room (which we didn't need, but it had been a good price), but I'm not sure how anyone who needed an accessible room would've navigated the tight quarters. The shower had a hand held shower head--if you left it in its holder, the water sprayed directly at your face because of the angle of the holder. The beds were old. The pillows were old and flat. The man who checked us in had bragged about the breakfast. Breakfasts I'd had at other Hampton Inns were great. Not here. It was just your sub-par cheap hotel/motel breakfast. And the "hot" water for tea wasn't.
The hotel was just off of Highway 20; Kennedy Shopping Mall across the road. Facility was pleasant. Set up nicely for the breakfast that was provided--much more than a continental breakfast. Hotel had other amenities that we didn't use - exercise room, etc.
Room and hotel were very clean! Nice pool. Close to restaurants and activities.
Thanks for staying with us Melissa! We are glad you enjoyed your stay but we apologize for the loud guests.