The Plaza Hotel4.0 out of 5.0
Recent guest reviews
I didn't give this hotel a good review initially, for good reasons, but I now want to just say that some staff, especially Lucy and Mio, have been most helpful, as I had stupidly left something behind in my room and they posted it back to me. The procedure seems to be that they take 15 Euros on your card then the difference is put back if the postage comes to less. I am grateful for their prompt attention to this.
Best thing about the hotel is that you can take train to Dunlin. However the hotel is old, in need of an upgrade and some money pumped into it. In our room heater was on max level without a way to lower it. Burning hot room, even after several complaints it wasn't fixed....
Booked here for 5 nights while working in the area. Location very convenient with lovely views but what a dreadful hotel. Payment requested on arrival without seeing the room...which had to be changed due to smell of cigarettes and absence of hairdryer which was literally torn off the wall. Furniture and fittings throughout the hotel are torn, shabby and downright dirty. No relation to the pictures on the website. Breakfast menu ideal for those wishing to eat fatty unhealthy food. The only fresh fruit available was a bowl of apples. All cooked breakfast items were fried. Bread options were brown and white processed sliced pans. Requested porridge on day one which arrived raw. I could itemise many more examples but one gets the general idea of the poor quality of the facilities. Frontline staff must have a dreadful working life apologising for such poor standards. I spoke to a duty manager who seemed to take my concerns seriously and I was assured that the manager would contact me by email the following Monday. Needless to say, 4 weeks later, this did not happen. Despite the very pleasant waiting staff, for whom I have the greatest respect, I would not use this hotel again.
Stayed 3 nights here in May 2018. It’s a bit out of the city so they don’t see many tourists. Free parking. A cab to the city is about 25-30 euro so have a rental car if you stay here. Room was clean, staff were friendly and helpful, overall a very nice stay. Good restaurants and a good bar in it too. No tourist sights or attractions nearby. Would stay here again.
Had the pleasure of enjoying afternoon tea with my mother back in January, we had the table over looking the park at the large window. Afternoon tea was displayed beautifully with a selection of mini bites to share. The hotel is a bit dated but it’s service makes up for it, the food was tasty and I’d highly recommend it !
Easily the worst hotel I have ever stayed in, have stayed in better b&bs. Stayed here as we had been to the restaurant previously and food was lovely so decided to stay as a treat for valentines and go to the restaurant again and stay the night. The room was depressing and couldn’t wait to leave paint scrapped off the walls stained carpets, lamp shades were ripped and the list goes on... complained to the hotel and was given an email address to write to that’s as far as it went as no one responded. Was very unimpressed!!!!
What a tired hotel. Very shabby dated rooms. Carpets filthy throughout. This hotel is a very tired cash cow in need of a full renovation. No residents bar. Very loud parties in guests rooms which staff did nothing about. Would not recommend.
Recently returned from the Plaza, 2 night stay for a sporting event. Yes it’s not brand spanking new but everything was clean and functional. Breakfast was good for veggie and the carnivores enjoyed theirs. Staff were polite and friendly Great location for the tram into Dublin. The attached pub also sold very nice pizza. Would return again if in Dublin
Arrived at 10 pm left at 4 am Clean nice room Internet good Service good Quite room I will use this hotel again next time I am in Dublin Near McDonald's and a couple of restaurants Close to local tram line to the city centre
We stayed here for 6 nights. The beds were comfy. The view was breathtakingly beautiful. We’re never given clean glasses but housekeeping was good. The full Irish breakfast was that filling. There was a hole in the couch but i overlooked that. The internet was slow compared to American standards.
Reviews from Trip Advisor
48.0% of guests recommend this hotelTotal of 760 reviews