Staff was excellent and were impressed with the breakfast options. It is an older property but the remodel is very nice, rooms are very clean. It looks like they are working on the pool area, which is great as this area was a bit run down, (but the water slide was great)! We will stay here again for the price.
It was not very busy so didn't understand why we were put on the 2nd floor in the 2nd building? The room was very nice but the keys did not work so had to walk back to the desk in the rain. Took a shower in very cold water which was not enjoyable at all. June was very nice at check in but did not feel we were compensated for the cold shower.
Everything was great especially the front desk lady I will visit here again
Room
Excellent customer service, full complimentary breakfast, pool and slide were clean
Every single staff member was personable, friendly and willing to help if needed. The pool area was fun and very well kept. The pool attendant was excellent at their job without being too hard core. Our rooms were clean and well stocked. I have zero complaints! Thank you! We will be back
Clean room. Very very quiet. Liked the wipe-off tv controller. Big improvement. Room #25, bathroom seemed wedged in with really tight space for toilet. Easy to bang arms on large cabinet that sink was on/in. Breakfast was good w/wild rice sausage a real standout. Waffle iron developed sort of a cancer with its coating and should have been replaced earlier. No yogurt on Monday (last day). Very minor complaint: small change left on bureau disappeared first day. A bit disconcerting and gave us a good reason not to leave a customary tip.
This was one of the most pleasant stays I have ever had at any hotel. The staff was friendly and helpful, often going that extra step to anticipate our needs and deliver excellent care and service. The room and facilities were immaculate. The complimentary breakfast was delicious. My granddaughter had a great time at the indoor pool, also immaculate. I would not hesitate to book a room here the next time I visit.
We have stayed here for many years now for our vacation and family reunion. We have had to bring a dog with us on several occasions and they have always accepted pets and put us in a room that was on the bottom level near the dog area. The dog area is nice and big which our dog loves. The breakfast is pretty good with eggs and sausage and waffles and pancakes. It is very convenient for my boys who leave early to go fishing. Overall, it is a nice place and we will book it again next year.
Hotel was fine but dirty towels in the bathroom and no Kleenex. Bathroom floor was dirty. Probably just an isolated instance, but still a small problem.
It was good rooms were vary nice and a good setup the staff was vary nice and helpful
Orbitz rates did not allow an upstairs room as I requested
Friendly staff. Attentive, good housekeeping paying attention to details. Made the stay a pleasant no hassle experience. Would reccomend this hotel to anyone.
The only negative is the funny smell that exists in the lobby and the hallways. Thankfully, it does not extend to the room, which was fine.
has water slide for the kids. we stayed on a thursday,slide was open on a friday. they went ahead and opened for us thursday. our kids were the only ones to use the facilities. what could have been a sour experience was turned into a memorable one. very classy
Hotel was great! Staff was awesome! Beds were comfortable. Breakfast was ok. Didn't like that we had to go outside to get to it, but the staff was so friendly!
We had a great stay. Unfortunately, we were placed in the one random room under the breakfast room, so it was really loud in the morning and the walking around woke us up. Other than that, it was great. Nice pool, clean room, updated things, good staff. I'd stay there again, though in a different room.
It was very clean and very quiet hotel. I will stay again.
Our family spent one night at the Best Western Holland House in Detroit Lakes, MN. We particularly enjoyed the facility. The swimming pool and water slide were fun. The hot tub was HOT! And our breakfast was nice, warm, and pretty good. Also really liked the way our "double" room was laid out. Very "homey". Only thing we greatly disliked were the beds. Can't tell exactly why, but the beds were extremely uncomfortable. We all woke up really sore, and really didn't get much sleep. The bed sheets were kinda weird. Overall, it was a good stay, but if they don't update the beds I definitely won't be staying another night there.
The staff was very friendly and helpful, the room was clean and quiet. We have stayed here before and would stay again.
Quality Inn & Suites places you 1.2 mi (2 km) from Historic Holmes Theater. This 56-room hotel welcomes guests with 3 indoor pools, free breakfast, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
40-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include private yards, refrigerators, and microwaves.
Renovated in 2014, Quality Inn & Suites offers 3 indoor pools, a gym, and free WiFi in public areas. Limited parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a spa tub, a business center, and a computer station.
Staff was excellent and were impressed with the breakfast options. It is an older property but the remodel is very nice, rooms are very clean. It looks like they are working on the pool area, which is great as this area was a bit run down, (but the water slide was great)! We will stay here again for the price.
It was not very busy so didn't understand why we were put on the 2nd floor in the 2nd building? The room was very nice but the keys did not work so had to walk back to the desk in the rain. Took a shower in very cold water which was not enjoyable at all. June was very nice at check in but did not feel we were compensated for the cold shower.
Everything was great especially the front desk lady I will visit here again
Thank you for your kind words. It is great to hear good things about my staff and their service. We look forward to your next stay.
Room
Thank you for your review!
Excellent customer service, full complimentary breakfast, pool and slide were clean
Every single staff member was personable, friendly and willing to help if needed. The pool area was fun and very well kept. The pool attendant was excellent at their job without being too hard core. Our rooms were clean and well stocked. I have zero complaints! Thank you! We will be back
Clean room. Very very quiet. Liked the wipe-off tv controller. Big improvement. Room #25, bathroom seemed wedged in with really tight space for toilet. Easy to bang arms on large cabinet that sink was on/in. Breakfast was good w/wild rice sausage a real standout. Waffle iron developed sort of a cancer with its coating and should have been replaced earlier. No yogurt on Monday (last day). Very minor complaint: small change left on bureau disappeared first day. A bit disconcerting and gave us a good reason not to leave a customary tip.
This was one of the most pleasant stays I have ever had at any hotel. The staff was friendly and helpful, often going that extra step to anticipate our needs and deliver excellent care and service. The room and facilities were immaculate. The complimentary breakfast was delicious. My granddaughter had a great time at the indoor pool, also immaculate. I would not hesitate to book a room here the next time I visit.
We have stayed here for many years now for our vacation and family reunion. We have had to bring a dog with us on several occasions and they have always accepted pets and put us in a room that was on the bottom level near the dog area. The dog area is nice and big which our dog loves. The breakfast is pretty good with eggs and sausage and waffles and pancakes. It is very convenient for my boys who leave early to go fishing. Overall, it is a nice place and we will book it again next year.
Hotel was fine but dirty towels in the bathroom and no Kleenex. Bathroom floor was dirty. Probably just an isolated instance, but still a small problem.
I am so glad that you enjoyed your stay with us! We look forward to you staying with us again in the future!