Entry light switch did not work
The front desk clerk did not seem friendly. I was put in an accessible room, which was fine except the shower head was mounted at about the level of my shoulders. To wash my hair I had to remove the shower head. There was no place to set shower products in the shower. There was a shower chair for use, that I put my products on, but if someone was in need of the shower chair there would be no place to put the products that one would use. It just seemed to be poorly thought for a wheelchair accessible room.
The room was exactly what we desired. The fireplace, hot tub were just what we needed.
Pillows on the bed were hard. The previous occupant of my room #208, must have dropped a full bottle of cologne on the carpet because the smell was soooo potent. I woke up with a headache, but once I was outside for a while, I felt better.
I’ve been staying at this hotel every time I fly home to visit family and friends over the past few years. I am sad to say that this establishment has really gone down hill. Our room was dirty and we found a used band aid out in the open on the floor, along with dirty socks peaking out from under the bed. Our toilet also didn’t work, we had to open the top of the lid, stick our hands down in the water to pull the plug ourselves. Once we notified the staff, they did not seem to be worried about our experience. Which was disappointing and rude.
My card was reissued due to a fraud alert. When they tried to charge the old card and it failed, they canceled my reservation without contacting me to get a different card number. They didn't even contact me to let me know that my reservation had been canceled, so I ended up driving back home that night since every other hotel in Detroit Lakes was booked solid.
We had a wonderful time at this hotel we were visiting relatives nearby and the hotel was awesome!! comfortable beds and the pool and Jacuzzi was the best.. it was quiet when we were there. We enjoyed ourselves and will stay there again..
The hotel wouldn't honor the booking price and charged me $20 more.
Always stay here for kid's sporting events, they do a great job, good breakfast, nice pool, big rooms. Only complaint, bed wasn't the best.
Good breakfast, clean rooms, nice pool and hot tub, very friendly staff. I forgot a mirror when I checked out. I called the next day, and they located it for me.
We met up with a dog breeder to pick up a puppy. We live in Elmwood, WI so it was 4 1/2 hours each way. So, it was nice to find a nice place to stay over night that was close to where we had to pick up our puppy.
We arrived too late to really take advantage of all the amenities offered, but the ones we did were super. Appreciated the Adult Time from 10 to midnight in the pool area. Will definitely stay here next time we are in the area.
Excellent, Clean, Warm, Quiet, Inviting, Wonderful Staff, Great Food!
Nice place, more employees than average made sure breakfast was missing nothing and everything was very clean.
We enjoyed our stay here and it was a very pleasant experience.The staff was friendly and helpful and the rooms were very clean.
Very nice hotel. The breakfast at this Americinn was even better than other ones we have stayed at. Staff was very friendly. Room was clean. Hotel was nice and quiet even though we had a room near the lobby. I would stay there again.
Great weekend-- just wish weather was warmer!
Located within a mile (2 km) of Essentia Health St. Mary's-Detroit Lakes, AmericInn by Wyndham Detroit Lakes is within 2 miles (3 km) of Historic Holmes Theater. This 46-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 6 AM to 10 AM.
All of AmericInn by Wyndham Detroit Lakes's 46 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
Guests staying at AmericInn by Wyndham Detroit Lakes enjoy an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Entry light switch did not work
The front desk clerk did not seem friendly. I was put in an accessible room, which was fine except the shower head was mounted at about the level of my shoulders. To wash my hair I had to remove the shower head. There was no place to set shower products in the shower. There was a shower chair for use, that I put my products on, but if someone was in need of the shower chair there would be no place to put the products that one would use. It just seemed to be poorly thought for a wheelchair accessible room.
The room was exactly what we desired. The fireplace, hot tub were just what we needed.
Pillows on the bed were hard. The previous occupant of my room #208, must have dropped a full bottle of cologne on the carpet because the smell was soooo potent. I woke up with a headache, but once I was outside for a while, I felt better.
I’ve been staying at this hotel every time I fly home to visit family and friends over the past few years. I am sad to say that this establishment has really gone down hill. Our room was dirty and we found a used band aid out in the open on the floor, along with dirty socks peaking out from under the bed. Our toilet also didn’t work, we had to open the top of the lid, stick our hands down in the water to pull the plug ourselves. Once we notified the staff, they did not seem to be worried about our experience. Which was disappointing and rude.
My card was reissued due to a fraud alert. When they tried to charge the old card and it failed, they canceled my reservation without contacting me to get a different card number. They didn't even contact me to let me know that my reservation had been canceled, so I ended up driving back home that night since every other hotel in Detroit Lakes was booked solid.
We had a wonderful time at this hotel we were visiting relatives nearby and the hotel was awesome!! comfortable beds and the pool and Jacuzzi was the best.. it was quiet when we were there. We enjoyed ourselves and will stay there again..
Thank you for your review!