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Roberts Riverwalk Urban Resort Hotel

Propiedad de 2.5 estrellas

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Galería de fotos de Roberts Riverwalk Urban Resort Hotel

Entrada interior
Lobby
Lobby
Baño | Amenidades de baño gratuitas, secadora de cabello, toallas
Executive Suites, 1 King Bed, Non-Smoking | Edredón, caja de seguridad en la habitación y escritorio

Opiniones

5.6 de 10,

Servicios principales

  • Alberca
  • Estacionamiento incluido
  • Wifi gratuito
  • Restaurante
  • Aire acondicionado
  • Gimnasio

Explora la zona

Ver en el mapa
1000 River Place Dr, Detroit, MI, 48207
  • Place, Detroit Riverwalk
    ‪2 min a pie‬
  • Place, The Aretha Franklin Amphitheatre
    ‪8 min a pie‬
  • Place, GM Renaissance Center
    ‪4 min en auto‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪29 min en auto‬

Opciones de habitación

Abrir todas las fotos de Habitación estándar, 1 cama King size, para no fumadores

Edredón, caja de seguridad en la habitación y escritorio

Habitación estándar, 1 cama King size, para no fumadores

  • 200 pies cuadrados
  • 3 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Habitación estándar, 2 camas Queen size, para no fumadores

Edredón, caja de seguridad en la habitación y escritorio

Habitación estándar, 2 camas Queen size, para no fumadores

  • 200 pies cuadrados
  • 5 personas
  • 2 camas Queen
  • Wifi gratuito

Abrir todas las fotos de Habitación estándar, 1 cama King size, para no fumadores, vista al río

Edredón, caja de seguridad en la habitación y escritorio

Habitación estándar, 1 cama King size, para no fumadores, vista al río

  • Vista al río
  • 200 pies cuadrados
  • 3 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Deluxe King, Non-Smoking

Edredón, caja de seguridad en la habitación y escritorio

Deluxe King, Non-Smoking

  • 250 pies cuadrados
  • 4 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Executive Suites, 1 King Bed, Non-Smoking

Executive Suites, 1 King Bed, Non-Smoking | Servicio a la habitación

Executive Suites, 1 King Bed, Non-Smoking

  • Vista al río
  • 300 pies cuadrados
  • 4 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Penthouse Room, 1 King Bed, Non-Smoking

Penthouse Room, 1 King Bed, Non-Smoking | Edredón, caja de seguridad en la habitación y escritorio

Penthouse Room, 1 King Bed, Non-Smoking

  • 500 pies cuadrados
  • 4 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Suite presidencial

Suite presidencial | Área de sala de estar | Televisión de pantalla plana de 42 pulgadas con canales por cable

Suite presidencial

  • 500 pies cuadrados
  • 4 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Riverview Deluxe, 1 King Bed, Non-Smoking

Edredón, caja de seguridad en la habitación y escritorio

Riverview Deluxe, 1 King Bed, Non-Smoking

  • 250 pies cuadrados
  • 4 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Habitación, 2 camas Queen size, vista al río

Edredón, caja de seguridad en la habitación y escritorio

Habitación, 2 camas Queen size, vista al río

  • 250 pies cuadrados
  • 4 personas
  • 2 camas Queen
  • Wifi gratuito

Habitación estándar, 1 cama Queen size, para no fumadores

  • 200 pies cuadrados
  • 2 personas
  • 1 cama Queen
  • Wifi gratuito

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Bar (en la propiedad)

Hyatt House Auburn Hills / Detroit

Lake Orion
  • Alberca
  • Desayuno incluido
  • Acepta mascotas
  • Estacionamiento incluido
9.4 de 10, Excepcional, 750 opiniones
$116 por noche
El precio actual es de $128
28 jun. - 29 jun.
Total con impuestos y cargos
Hyatt House Auburn Hills / Detroit

Información de la zona

Detroit

Con una ubicación conveniente en la zona de Rivertown, Roberts Riverwalk Urban Resort Hotel se encuentra a menos de 5 kilómetros de Ford Field y Comerica Park, entre otros lugares de interés. En este hotel de 106 habitaciones, podrás aprovechar instalaciones y servicios como un restaurante, además de alberca al aire libre y alberca techada.

Qué hay cerca

  • Detroit Riverwalk - A 2 min a pie - 0.2 km
  • The Aretha Franklin Amphitheatre - A 8 min a pie - 0.7 km
  • William G. Milliken State Park - A 10 min a pie - 0.9 km
  • GM Renaissance Center - A 4 min en auto - 2.9 km
  • Hollywood Casino at Greektown - A 4 min en auto - 2.9 km

Medios de transporte

  • Estación de tren Millender Center - 4 min en auto
  • Estación de tren Detroit - 15 min en auto
  • Detroit, Michigan (DET-Coleman A. Young Municipal) - 19 min en auto

Restaurantes

  • ‪Tim Hortons - ‬A 10 min en auto
  • ‪7-Eleven - ‬A 11 min a pie
  • ‪Bucharest Grill - ‬A 11 min a pie
  • ‪Wendy's - ‬A 3 min en auto
  • ‪Atwater Block Brewery - ‬A 6 min a pie

Información de la propiedad

Roberts Riverwalk Urban Resort Hotel

Roberts Riverwalk Urban Resort Hotel dispone de alberca techada, alberca al aire libre y gimnasio. Hay estacionamiento gratis y servicio de limusina o auto. En el servicio de recepción disponible las 24 horas, el personal estará encantado de ayudarte si necesitas resguardo de equipaje, servicio de lavandería o tintorería y almacenamiento seguro de objetos de valor. También tendrás wifi gratis en las áreas comunes, salas de juntas y espacio para conferencias.
La propiedad cuenta con una alberca techada y una alberca al aire libre. Otras alternativas de esparcimiento incluyen sala de fitness.

Las siguientes actividades de recreación se pueden practicar en la propiedad o en los alrededores. Es posible que apliquen cargos.

Propiedades similares

Exterior
Trumbull and Porter Hotel
Corktown
  • Acepta mascotas
  • Wifi gratuito
  • Restaurante
  • Aire acondicionado
8.4 de 10, Muy bueno, 1,070 opiniones
$136 por noche
El precio actual es de $154
6 jul. - 7 jul.
Total con impuestos y cargos
Trumbull and Porter Hotel

Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: wifi gratis
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • Servicio de limusina o auto con chofer
  • Estacionamiento gratis en la propiedad
  • Estacionamiento limitado en la propiedad

Alimentos y bebidas

  • 1 bar o lounge
  • 1 restaurante

Restaurantes en la propiedad

  • Roberts Riverwalk

Actividades

  • Alberca al aire libre
  • Alberca techada
  • Gimnasio
  • Mesa de billar
  • Renta de bicicletas
  • TV en áreas comunes

Para familias

  • Alberca al aire libre
  • Alberca techada
  • Cama extra/plegable (con cargo)
  • Lavandería
  • Microondas (previa solicitud)
  • Refrigerador (previa solicitud)
  • Reproductor de DVD
  • Sofá cama en la habitación

Servicios generales

  • Caja de seguridad en la recepción
  • Cajero automático
  • Lavandería
  • Periódicos gratis en el lobby
  • Resguardo de equipaje
  • Servicio de recepción las 24 horas

Servicios para huéspedes

  • Organización de bodas
  • Servicio de lavandería o tintorería
  • Servicio de limpieza (diario)

Servicios ejecutivos

  • Centro de negocios abierto las 24 horas
  • Salas de juntas
  • Zona para conferencias

Exteriores

  • A la orilla de un río
  • Área de picnic
  • Terraza

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • Acceso para silla de ruedas (puede tener limitaciones)
  • Elevador

Más

  • 1 edificio
  • 4 pisos
  • Lobby con chimenea
  • No se permite fumar en la propiedad

Amenidades en la habitación

Habitación

  • Cama extra/plegable (con cargo)
  • Cortinas oscuras
  • Edredón
  • Se proporcionan sábanas
  • Sofá cama

Baño

  • Amenidades de baño gratuitas
  • Se ofrecen toallas
  • Secadora de cabello

Entretenimiento

  • Reproductor de DVD
  • TV de pantalla plana de 42 pulgadas con canales de cable premium

Alimentos y bebidas

  • Cafetera y tetera
  • Microondas (previa solicitud)
  • Refrigerador (previa solicitud)
  • Servicio a la habitación limitado

Más

  • Aire acondicionado (con control)
  • Caja de seguridad
  • Escritorio
  • Espacio para trabajar con laptop
  • Habitaciones conectadas disponibles
  • Plancha y burro de planchar
  • Silla de escritorio
  • Teléfono

Políticas

Check-in

Inicio de check-in: 16:00. Fin de check-in 23:30
Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de las 11:00
Check-out extendido sujeto a disponibilidad
Cargo por check-out extendido: USD 50.00

Instrucciones especiales de check-in

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
No es posible hacer el check-in fuera del horario indicado en esta propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito y tarjetas de débito. No se acepta efectivo
Las normas culturales y las políticas para huéspedes pueden variar según el país y la propiedad. Las políticas que aquí se muestran las dicta la propiedad

Otros nombres de la propiedad

Roberts Riverwalk Urban Resort
Roberts Riverwalk Urban Resort Hotel Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Urban Resort Hotel Hotel Detroit

Preguntas frecuentes

Is free cancellation available at Roberts Riverwalk Urban Resort Hotel?

Roberts Riverwalk Urban Resort Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Roberts Riverwalk Urban Resort Hotel?

This hotel is situated in Rivertown within a 10-minute walk of Detroit Riverwalk and The Aretha Franklin Amphitheatre. You'll also find Ford Field and Comerica Park within a short drive.

Will I be able to park at Roberts Riverwalk Urban Resort Hotel?

Yes, self parking is offered for free at the hotel.

Does Roberts Riverwalk Urban Resort Hotel have a casino at the property?

No, Roberts Riverwalk Urban Resort Hotel doesn't have a casino.

Is there an indoor pool at Roberts Riverwalk Urban Resort Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Roberts Riverwalk Urban Resort Hotel?

This riverfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Roberts Riverwalk Urban Resort Hotel?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Roberts Riverwalk Urban Resort Hotel have a restaurant with a breakfast menu?

Yes, Roberts Riverwalk Urban Resort Hotel serves breakfast for a surcharge at Roberts Riverwalk.

Does Roberts Riverwalk Urban Resort Hotel allow pets to stay free of charge?

No, pets aren't allowed at Roberts Riverwalk Urban Resort Hotel.

Are there connecting rooms at Roberts Riverwalk Urban Resort Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Roberts Riverwalk Urban Resort Hotel?

The closest major airport to Roberts Riverwalk Urban Resort Hotel is Detroit, MI (DET-Coleman A. Young Municipal), which is 9.6 mi away (19 minutes by car). Another top airport is Windsor, ON (YQG), which is located 15.4 mi away (33-minute drive).

Can I book a room with a balcony at Roberts Riverwalk Urban Resort Hotel?

No, there aren't any guestrooms with balconies at Roberts Riverwalk Urban Resort Hotel.

Does Roberts Riverwalk Urban Resort Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Roberts Riverwalk Urban Resort Hotel.

Opiniones de Roberts Riverwalk Urban Resort Hotel

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 122 de 1000 opiniones
Puntuación de 8, es decir, Bueno. Basada en 225 de 1000 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 231 de 1000 opiniones
Puntuación de 4, es decir, Malo. Basada en 158 de 1000 opiniones
Puntuación de 2, es decir, Terrible. Basada en 264 de 1000 opiniones

6.2/10

Limpieza

6.2/10

Servicio y personal

5.4/10

Condiciones de la propiedad

Opiniones

Opinión verificada

4/10 Mala

Steve

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Old hotel, not very clean

The hotel in general looks and is old. The bathrooms in the lobby didn’t have toilet paper, soap or paper towels. Our room aside form being old was dirty. The shower curtain was filled with black stains. The carpet and drapes were dusty and the sink was clogged. The bathroom tiles were broken and the toilet had a piece of gum stuck to it. The only good thing about this hotel is the location which is in front of the river. But I wouldn’t come back again.
Se hospedó 1 noche en junio de 2018
Opinión verificada

2/10 Terrible

Ludwing

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estuve tres noches y Jamás limpiaron ni arreglaron la habitación. El personal de recepción solo nos mintió respecto a que se realizaría la limpieza y jamás cumplieron. Terrible!!
Se hospedó 3 noches en junio de 2018
Opinión verificada

8/10 Buena

Renaud

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Perfecto

Excellent value for money few blocks away from downtown Detroit. Simple, clean, and low key place!
Se hospedó 1 noche en septiembre de 2017
Opinión verificada

2/10 Terrible

Graciela

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

No lo recomiendo

Muy mal, la atención pésima, sin aire acondicionado, me tuvieron una hora parada por qué no encontraban mi Reservacion, la habitación no tenía closet, estaba sucia, las puertas agujeradas. Terrible
Se hospedó 1 noche en agosto de 2017
Opinión verificada

10/10 Excelente

JONATAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Great hotel and pleasent stay

Excelent !!! Considering the building is old ....hotel installations/ameniries are perfectly mantained. Beds really comfortable. Rooms really clean and spacious
Opinión verificada

8/10 Buena

coleby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Una vista que vale la pena

Un precio razonable para una estancia linda. Está situado en el río y se puede ver Canadá o lanzar basura a Canadá. El exterior del hotel no es nada especial, es a lar par con el bario, pero el interior es excelente, muy elegante. Se parece como un hotel de 5 estrellas, con un refresco de agua con limón para los clientes. El cuarto ha emparejado el resto del hotel, con problemas pequeños y normales, por ejemplo, el vidrio de la ventana tenía una grieta, y el papel pintando en el baño repique un poco. Pero en general, es muy bueno. Pero cuidado si se maneja allá, las calles son muy males con muchos baches, pero la vista vale la pena.
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Don't let the view fool you, Pass on this hotel,

Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
Se hospedó 1 noche en agosto de 2018
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Condiciones de la propiedad
It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
Se hospedó 2 noches en noviembre de 2018
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
Se hospedó 1 noche en octubre de 2018
Opinión verificada

2/10 Terrible

John B

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Management issues at Roberts Riverwalk

This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
Se hospedó 7 noches en octubre de 2018
Opinión verificada

2/10 Terrible

Waylon

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Se hospedó 1 noche en octubre de 2018
Opinión verificada

4/10 Mala

Bethany

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

I paid money for that?

We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Se hospedó 1 noche en septiembre de 2018
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
Se hospedó 2 noches en septiembre de 2018
Opinión verificada

2/10 Terrible

M

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
Se hospedó 1 noche en septiembre de 2018
Opinión verificada

4/10 Mala

Meegan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Don't do it!!

It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Se hospedó 1 noche en agosto de 2018
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
Se hospedó 1 noche en septiembre de 2018
Opinión verificada

2/10 Terrible

Miranda

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Se hospedó 1 noche en septiembre de 2018
Opinión verificada

4/10 Mala

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Se hospedó 1 noche en septiembre de 2018
Opinión verificada

2/10 Terrible

Jamie

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Se hospedó 1 noche en septiembre de 2018
Opinión verificada

8/10 Buena

Cliente verificado

Roberts hotel review

Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
Se hospedó 1 noche en agosto de 2018
Opinión verificada

4/10 Mala

PeggyGray

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
Se hospedó 1 noche en agosto de 2018
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
Se hospedó 1 noche en agosto de 2018
Opinión verificada

2/10 Terrible

kevin

Will never stay there again

I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
Se hospedó 1 noche en agosto de 2018
Opinión verificada

2/10 Terrible

sai venkatesh

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Worst maintenance & response.Highly Not recommend

Worst maintenance and response. Highly Not recommended
Se hospedó 1 noche en agosto de 2018
Opinión verificada

2/10 Terrible

Roxanne

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Se hospedó 1 noche en agosto de 2018

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